Firebrand Training Reviews 2,489

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The user experience is frequently highlighted as exceptional, with many people appreciating the personalized and supportive approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, and the quality of the courses is consistently rated highly. However, some people mentioned that the product material was only digital, which could be limiting for studying. A few other people also felt that the training was very intense and expressed concerns about the teaching approach, feeling that the simplicity of the questions might have created a misleading impression.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, knowledge, and dedication.... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently praise the clear, engaging,... See more

Service

Consumers find service to be positive. Many reviewers praise the effective teaching, clear material delivery,... See more

Product

People report ambiguous experiences with the product. Many reviewers found the course material, residential... See more

Quality

Reviewers highlight positive aspects of quality. Customers praise the excellent quality of the training,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

TOGAF® Enterprise Architecture Combined 10th Edition with Dr. Fayed. A challenging course, but made much more enjoyable by Dr Fayed who is extremely knowledgeable on the topic. Exam tips and tech... See more

Company replied

Rated 5 out of 5 stars

I attended Togaf enterprise architecture combined 10th edition Dr.fayed was very encouraging and he explained in very clear and smooth way and he is really straight to the point also I loved how his... See more

Company replied

Rated 5 out of 5 stars

Great training! Dr.Fayed took us in 3 days through the theory of the TOGAF 10 enterprise architecture framework, which is a major performance in itself, but also trained us to work with the framework... See more

Rated 5 out of 5 stars

Training with Firebrand was an amazing experience. They provided prompt assistance from start to finish allowing for me to pass my Level 4 apprenticeship. But what truly set them apart was my learning... See more

Company replied


Company details

  1. Educational Institution
  2. Business School
  3. Career and Education Provider
  4. Computer Support and Service Company
  5. Educational Testing Service
  6. Technical School

Written by the company

We specialise in accelerated courses that help you become competent, confident, and certified fast. Accelerated courses in Cybersecurity, AI, Data, Project Management, GRC, Cloud & more from the top vendors in the world, including Microsoft, ISC2, AWS, Cisco, CompTIA, TOGAF, ISO & ISACA. Train onsite, online, or in the centre of major UK cities. Find out more at https://firebrand.training/uk

Firebrand OIL

Written by the company

Introducing Online Instructor-Led courses
At Firebrand, we are committed to helping you achieve your certification as fast as possible, and we’re determined to keep this promise throughout these difficult times. We have launched an Online Instructor-Led option to all of our courses - meaning you can now achieve your certification as if you were in a classroom. Get certified in record time, from the comfort of your home - Firebrand style. About Online courses: https://firebrand.training/uk/online-instructor-led-training
COVID-19 Updates and Actions
We understand that the current Coronavirus pandemic has led to unprecedented challenges to everyone. All our courses are running as normal, through our Online Instructor-Led platform. For updates and announcements about anything related to COVID-19, please follow the link below or contact us. COVID-19 Updates: https://firebrand.to/34ygTc4

Certification Guarantee

Pass first time or train again free

In the unlikely event that you don't pass your exam first time, the Firebrand Certification Guarantee means you can train again for free if you don't pass. You can sit the same course as many times as required for 12 months, paying only for exam fees, accommodation and incidental costs.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 5 out of 5 stars

Fantastic TOGAF Training Experience!

I recently completed TOGAF training and had a truly outstanding experience. The trainer was exceptionally knowledgeable, engaging, and clearly passionate about the subject. The sessions were well-structured, with a great balance of theory and practical insights that made complex concepts easy to grasp.
Thanks to the quality of the training, I felt well-prepared and successfully passed my certification. I highly recommend this training to anyone looking to deepen their understanding of enterprise architecture and earn their TOGAF certification with confidence.

10 October 2025
Unprompted review
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Reply from Firebrand Training

Good to hear that everything went well. We look forward to seeing you again for further training. Team Operations Firebrand

Rated 5 out of 5 stars

Working with Firebrand

Working with Firebrand, from the start I found the training and learning mentor support be really good, supportive and transferrable into the work for apprentices we hired.

14 October 2025
Unprompted review
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Reply from Firebrand Training

Thanks for your post. Teams Operations Firebrand

Rated 5 out of 5 stars

TOGAF® Enterprise Architecture — Foundation and Practitioner

I took the TOGAF® Enterprise Architecture — Foundation and Practitioner combined course. Both the learning experience and the excellent teaching by Dr. Fayed, along with the location and accommodation, made this into a wonderful experience.

10 October 2025
Unprompted review
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Reply from Firebrand Training

Thomas, thank you for your response. We are also delighted to have Dr. Fayed as our trainer. Team Operations Firebrand

Rated 5 out of 5 stars

Supercharged Support from Perran & Firebrand

The resources and approach provided by Firebrand as a whole have been excellent, offering a strong foundation for our apprentices.

However, what has truly set our experience apart is the unwavering support, dedication, and partnership shown by Perran James, our assigned mentoring coach. As a business, we have found Perran to be exceptional—always patient, approachable, and genuinely invested in our apprentices success. His guidance and encouragement have made a real difference, helping them navigate challenges and get the very best out of the programme. Perran’s commitment to their growth has gone above and beyond our expectations, and we are incredibly grateful for the positive impact he has had.

Thank you, Perran, for your outstanding support and for making our journey with Firebrand such a rewarding one!

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely incredible experience

Absolutely incredible experience, cannot recommend highly enough. My apprenticeship leader Perran James was so supportive to my learning or personal needs. He was there every step of the way no matter the issue with a really friendly personality. I would not have reached my grade of distinction without him and i don't think i could have gotten through the apprenticeship too not only was he my mentor he became a friend. Firebrand as whole is a very accommodating company from the first day to the last with each site visit being a fun but intense learning journey where you leave felling more confident in what you are studying. If i could rate it 6 out of 5 stars i would.

18 September 2025
Unprompted review
Rated 5 out of 5 stars

Very attentive when on residential in…

Very attentive when on residential in Wyboston Lakes. Perran was such a great mentor who dedicated a lot of personal time to developing me. With the training and guidance, I ended up gaining a Distinction due to Perran's support.

Thank you.

18 September 2025
Unprompted review
Rated 5 out of 5 stars

A Great session on TOGAF done by Dr…

A Great session on TOGAF done by Dr Fayed. He covered all topics including practice exercises and explaining the differences between the opinions from different people. Ensured participation from everyone and was a good listener for everyone's thoughts..

11 September 2025
Unprompted review
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Reply from Firebrand Training

Vikas, thank you for your response. We are also delighted to have Dr. Fayed as our trainer. Team Operations Firebrand

Rated 5 out of 5 stars

The course was good and a great way to…

The course was good and a great way to learn foundational knowledge in network engineering. The CompTIA residential courses were good as well, providing another excellent opportunity to build more foundational knowledge and offering us the chance to get certified in the CompTIA courses. Even though we had three different learning mentors, the last two learning mentors we had were supportive, communicated well, clearly set out their expectations, and would address any concerns and worries.

21 August 2025
Unprompted review
Rated 5 out of 5 stars

TOGAF 10 Practitioner Course Experience

I took the TOGAF Enterprise Architecture Practitioner 10th Edition course with Dr. Fayed. I had previously self studied the TOGAF material and had managed to pass the Foundation exam off the back of my own studies. I also took the Practitioner exam previously (prior to the Firebrand training course) and failed. I really struggled with the longer questions in the exam and how I could apply the theory I had learned in the TOGAF guides to them. When I attended the course, the structure of the course and Dr. Fayed’s tutoring unlocked the material for me. We participated in a number of practical workshops in which we analysed sample questions and went through the rationale for the best answers, as well as studying the theory in varied and engaging ways. I went from being unconfident that I would see a difference in my exam result to feeling very prepared with an array of techniques and a much better grasp of the material in a little over a day. When I sat the exam, I passed with a very high score and I was thrilled! I heartily recommend this course and Dr. Fayed, who was friendly, engaging and extremely knowledgeable. If I do further training in the future, I hope our paths cross again!

28 August 2025
Unprompted review
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Reply from Firebrand Training

What a lovely review, thank you. We are also very happy with Dr. Fayed. Team Operations Firebrand

Rated 5 out of 5 stars

Positive experience

The course was well organized and accommodations we're excellent. Our instructor was very capable in delivering the course material in a fun and engaging way.

22 August 2025
Unprompted review
Rated 5 out of 5 stars

The course content was very informative but all credit goes to Dr Fayed.

The course content was very informative and set out in a way that was easy to follow and absorb. But really all credit goes to Dr Fayed. His presentation, engagement and fun approach to learning and TOGAF were really what made this so enjoyable and why there are so many successful TOGAF practitioners at the end of the course. I couldnt recommend Dr Fayed more and look forward to undertaking my next certification with him.

29 August 2025
Unprompted review
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Reply from Firebrand Training

What a lovely review, thank you. We are also very happy with Dr. Fayed. Team Operations Firebrand

Rated 5 out of 5 stars

I attended Togaf enterprise…

I attended Togaf enterprise architecture combined 10th edition
Dr.fayed was very encouraging and he explained in very clear and smooth way and he is really straight to the point also I loved how his class was interactive and not boring although the content is heavy .. I enjoyed the class and everything was very comfortable .. thanks dr.fayed and firebrand

20 August 2025
Unprompted review
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Reply from Firebrand Training

What a lovely review, thank you. We are also very happy with Dr. Fayed. Team Operations Firebrand

Rated 5 out of 5 stars

I did TOGAF® Enterprise Architecture…

I did TOGAF® Enterprise Architecture Combined 10th Edition with Dr Fayed as the instructor. Really appreciated the way he delivered the teaching, through real world examples which brought sometimes abstract topics to life. There were plenty of opportunities to ask questions, and mini quizzes throughout to help knowledge retention. Would recommend to others!

29 August 2025
Unprompted review
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Reply from Firebrand Training

Good afternoon,

Thank you so much for your kind words! We're happy to hear that Dr. Fayed's real-world examples and engaging teaching style made the course meaningful for you. We're truly grateful for your recommendation, support and praise! Hopefully we'll see you again soon.

Kind regards
Glenn Hutchinson
Customer Experience Manager

Rated 5 out of 5 stars

Dr. Fayed led TOGAF Combined…

I recently completed the TOGAF Combined course with Firebrand Training, and I can confidently say it was one of the best professional learning experiences I’ve ever had.

From start to finish, Firebrand’s approach was structured, intensive, and incredibly effective. The materials were well-prepared, the pace was just right, and the support provided throughout the program was outstanding.

A special mention goes to Dr. Fayed, our trainer, whose expertise, energy, and teaching style made all the difference. He has a unique ability to break down complex concepts into clear, practical insights, all while keeping the sessions engaging and interactive. His deep knowledge of enterprise architecture, combined with real-world examples, not only prepared me thoroughly for certification but also gave me tools I can apply directly in my role.

26 August 2025
Unprompted review
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Reply from Firebrand Training

Good afternoon,

Thank you for such a thoughtful review! We're delighted to hear that your experience with us was so positive. We completely agree regarding Dr Fayed, his expertise and engaging teaching style really do make lasting impacts on our delegates and we are delighted it did for you. We're humbled by your kind words and glad the course provided both certification readiness and practical value for your role.

We look forward to seeing you again soon at Firebrand

Kind regards
Glenn Hutchinson
Customer Experience Manager

Rated 5 out of 5 stars

TOGAF® Enterprise Architecture Combined…

TOGAF® Enterprise Architecture Combined 10th Edition with Dr. Fayed.

A challenging course, but made much more enjoyable by Dr Fayed who is extremely knowledgeable on the topic. Exam tips and techniques were shared throughout, along with quizzes to ensure the learning was embedded prior to moving onto a new topic.
Highly recommend Firebrand, the Wyboston Lake Campus and especially Dr Fayed.

26 August 2025
Unprompted review
Firebrand Training logo

Reply from Firebrand Training

Good afternoon

Thank you for your lovely feedback, it's appreciated! We're so pleased to hear that Dr. Fayed’s knowledge, exam tips, and engaging approach helped made a challenging course more enjoyable. We're grateful for your recommendation and glad you had a great experience at Wyboston Lakes with Firebrand, we agree, its a perfect environment to develop your skills!

Kind regards
Glenn Hutchinson
Customer Experience Manager

Rated 5 out of 5 stars

Superb delivery of the TOGAF®…

Superb delivery of the TOGAF® Enterprise Architecture Combined 10th Edition course by Dr. Fayed. Delighted to have passed on my first try!

29 August 2025
Unprompted review
Firebrand Training logo

Reply from Firebrand Training

Good afternoon,

Congratulations on passing on your first try, that's no mean feat! We're thrilled to hear you enjoyed Dr. Fayed’s delivery of the TOGAF® course. Thank you for your kind words and for sharing your success!

Kind regards
Glenn Hutchinson
Customer Experience Manager

Rated 5 out of 5 stars

100% RECOMMEND FIREBRAND AND PERRAN JAMES

There was a bit of struggle at the start on mentor finding but this company made a major comeback with having Perran James as our mentor, he picked up what was left off from the other mentor's and put us on the correct path in the smoothest way possible which was very appreciated. The resources that are provided was also great from this company and provided alot of support from Perran on understanding the certain resources given. Overall 100% recommend and 100% recommend to ask for Perran as a mentor.

23 July 2025
Unprompted review
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Reply from Firebrand Training

Good afternoon Rhys,

Thank you for your honest and encouraging feedback! We're glad to hear that despite a rocky start, Perran made such a positive impact on your experience. His guidance and support clearly made a difference, and we’re thrilled you found the resources helpful as well. We truly appreciate your recommendation, especially the shoutout for Perran who is an absolute star!

Kind regards
Glenn Hutchinson
Customer Experience Manager

Rated 5 out of 5 stars

Efficient method of teaching to get TOGAF certification

I recently completed the TOGAF® Enterprise Architecture Combined 10th Edition course, which includes the Foundation, Practitioner, and the Learning Studies.

There is a lot of material to get through to obtain your TOGAF certification. Our course was taught by Dr. Fayed. I found his way of training to be very pleasant. The material is occasionally alternated with a short video that is relevant to the topic or a recap by means of questions. Dr. Fayed also knows where the complexity of the subject matter lies and pays more attention to these components. He is also very good at relating it to practical, real-world examples.

Regarding the location itself: At first, I was skeptical about staying overnight on-site, as the venue was only 25 minutes from my home. In hindsight, I am very glad that I stayed "in the bubble" and was able to maintain my full focus on achieving the certification. The days lasted from 8:30 AM to 9:00 PM, and we were also given material and assignments to prepare after the classroom training.

22 August 2025
Unprompted review
Firebrand Training logo

Reply from Firebrand Training

Good afternoon,

Thank you for sharing such a thoughtful and detailed review. We're so pleased to hear that Dr. Fayed’s engaging teaching style and use of real-world examples helped make the intensive TOGAF® delivery more approachable. It's also great to know that staying on-site contributed to your focus and overall experience, its a great location to learn new skills and gain new knowledge. We appreciate your reflections and are glad the effort paid off!

Kind regards
Glenn Hutchinson
Customer Experience Manager

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