This broker has relatively low spread, familiar in app trading and also support metatrader 5, very good and recommended for both beginner/learner and advanced trader. Overall good I have no complaint,... See more
Company replied
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Review summary
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What people talk about most
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I'am a new real account user. My first deposit via BRILink was rejected, but the refund was processed clearly and the funds were returned safety. My next deposit was fast, and I've already tested the... See more
Company replied
I have been searching indonesia broker and finally i choose FINEX. I satisfied for the apps, especially for the economic calendar and the spread is small for me. There is a few small issues like sl... See more
Company replied
1. its legal in Indonesia 2. customer support is good 3. some people are annoyed because the withdraws are not as fast as other brokers, but I dont see a real problem because everything is legit
Company replied
Company details
About FINEX
Written by the company
Finex (PT Finex Bisnis Solusi Futures)
Didirikan pada tahun 2012, Finex dikenal sebagai broker yang andal dan tepercaya. Perusahaan ini fokus pada pelayanan pelanggan, edukasi, dan tanggung jawab sosial. Sebagai broker berlisensi dan teregulasi, Finex beroperasi secara legal dan menyediakan layanan broker kelas dunia yang transparan.
Apa yang membuat Finex istimewa?
- Pengalaman trading untuk trader dari semua level. Kondisi kompetitif meliputi deposit minimum hanya $10, spread mengambang mulai dari 0,5 pip, dan komisi tetap $1 per lot.
- Transaksi cepat dan biaya efektif, tanpa biaya tersembunyi.
- Instrumen trading: trader dapat memilih dari 78 aset populer dunia, termasuk forex, logam, energi, indeks, dan saham.
- Aplikasi Finex Trading yang kaya fitur memungkinkan trader mengakses pasar setiap saat dan di mana saja, memberikan pengalaman trading mobile yang mulus.
- Dukungan dan edukasi 24/7. Layanan pelanggan tersedia sepanjang waktu melalui LiveChat, WhatsApp, dan email. Finex juga mendukung trader dengan webinar, tutorial, dan konten edukasi lainnya.
Finex menawarkan pengalaman trading yang aman, efisien, dan teregulasi dengan baik bagi trader Indonesia. Dengan biaya rendah, proses cepat, dukungan edukasi yang kuat, serta rating pelanggan yang konsisten tinggi, Finex adalah pilihan tepat bagi trader pemula maupun berpengalaman yang mencari broker lokal tepercaya.
Buka AkunContact info
4.5
Excellent
841 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from FINEX
Terima kasih Andi Aminudin atas ulasannya. Kami senang mengetahui Anda puas dengan proses deposit yang cepat dan spread yang rendah di Finex. Kami akan terus berupaya menjaga dan meningkatkan kualitas layanan agar tetap optimal untuk Anda. Jika ada pertanyaan atau masukan lainnya, silakan hubungi kami melalui live chat atau email customer@finex.co.id.
Everything well
Everything well, but deposit and withdraw to long we wait I hope it short time like a minute not a hour
8 May 2026
Reply from FINEX
Thank you Muhammad Mukhlash Hadi, for your review. We're pleased to hear that the overall service is working well. Regarding the deposit and withdrawal process, which still feels slow, we'll pass your feedback on to the relevant team for evaluation, so we can improve it in the future and even optimize it. If you have any questions or other issues, please contact us via live chat or email at customer@finex.co.id.
Deposit sama withdraw lama
8 May 2026
Reply from FINEX
Terima kasih Tonggo Renol S Napitupulu atas ulasannya. Kami mohon maaf atas ketidaknyamanan yang Anda alami terkait proses deposit dan withdrawal yang memakan waktu lama. Jika Anda berkenan, silakan hubungi tim kami melalui live chat agar kami dapat membantu mengecek dan menindaklanjuti kendala yang Anda alami.
Reply from FINEX
Terima kasih Nur Rofik atas ulasannya. Kami senang mengetahui Anda memberikan penilaian positif. Semoga Finex terus memberikan layanan yang nyaman dan profesional. Jika membutuhkan bantuan, silakan hubungi kami melalui live chat atau email ke customer@finex.co.id.
Reply from FINEX
Terima kasih Anton Pranoto atas ulasannya. Kami senang mengetahui Anda memberikan penilaian positif. Semoga Finex terus memberikan layanan yang nyaman dan profesional. Jika membutuhkan bantuan, silakan hubungi kami melalui live chat atau email ke customer@finex.co.id.
Reply from FINEX
Terima kasih Wenda Aji Perdana atas ulasannya. Kami senang mengetahui Anda memberikan penilaian positif. Semoga Finex terus memberikan layanan yang nyaman dan profesional. Jika membutuhkan bantuan, silakan hubungi kami melalui live chat atau email ke customer@finex.co.id.
Reply from FINEX
Terima kasih Prastiyo Adi atas ulasannya. Kami senang mengetahui Anda memberikan penilaian positif. Semoga Finex terus memberikan layanan yang nyaman dan profesional. Jika membutuhkan bantuan, silakan hubungi kami melalui live chat atau email ke customer@finex.co.id.
The application the best of trading, soo easy n comfort to trade..
Application easy make me comfort to trade..
Tq finex do you the best
8 May 2026
Reply from FINEX
Terima kasih Gusniken Trisna atas ulasannya. Kami senang mengetahui aplikasi Finex mudah digunakan dan membuat Anda nyaman dalam trading. Dukungan dan kepercayaan Anda sangat berarti bagi kami. Jika ada pertanyaan atau masukan lainnya, silakan hubungi kami melalui live chat atau email customer@finex.co.id.
De real trading experience
8 May 2026
Reply from FINEX
Terima kasih Dadan Darisman atas ulasannya. Kami senang mengetahui Anda memberikan penilaian positif. Semoga Finex terus memberikan layanan yang nyaman dan profesional. Jika membutuhkan bantuan, silakan hubungi kami melalui live chat atau email ke customer@finex.co.id.
Reply from FINEX
Terima kasih Muhammad Putra Sugino Wagino atas ulasannya. Kami senang mengetahui Anda memberikan penilaian positif. Semoga Finex terus memberikan layanan yang nyaman dan profesional. Jika membutuhkan bantuan, silakan hubungi kami melalui live chat atau email ke customer@finex.co.id.
No one replies on the chat
No one replies on the chat. Client manager does not get back to you. Was told a certain deposit amount then a greater amount was taken out of my account.
1 May 2026
Unprompted review
Reply from FINEX
Thank you, Jacqueline Lindo, for your review. We apologize for the inconvenience you experienced with our service response and account transactions. To assist with further investigation, please contact us via live chat or email customer@finex.co.id so our team can assist you in reviewing the issue.
FxFinex is a scam
FxFinex is a scam. We were promised our money back once taxes were paid but then our account manager, (James Smith… we don’t think that’s his real name) kept saying more and more taxes needed to be paid. We have lost over £150k!!! How is this company continuing to trade. Someone please shut them down!!!
I’ve noticed that on previous reviews, someone from FX Finex has sent a comment but there’s been no comment on mine…. interesting. The site is fake!!
20 April 2026
Unprompted review
Reply from FINEX
We deeply regret this incident and appreciate your feedback. Thank you for your information. Your feedback will help us improve our services. Finex does not partner with third parties for fund management. Please be wary of irresponsible parties who may impersonate Finex to commit fraud. We do not know James Smith or FX Finex. Please feel free to contact our support team via live chat or email at customer@finex.co.id if you have any questions, concerns, or concerns regarding Finex services.
Reply from FINEX
We're truly sorry to hear that you're dissatisfied with our service. Unfortunately, you didn't leave any account details for us to review. If you have any complaints, please email us at customer@finex.co.id. We'll be happy to help!
There's no crypto
23 March 2026
Reply from FINEX
Hello! Currently, the available instruments are Forex 27, Metals & Energies 3, Indices 7, and Stocks. If you have any other questions, please contact us via Live Chat for a faster response.
Reply from FINEX
Thank you for your review. Please note that withdrawals typically take 20 minutes to 2 hours. However, this timeframe may vary depending on the business hours of your chosen bank. If you still haven't received your funds, please contact us via live chat or email. Please include information such as your email address and real account ID number.
Good good servis
18 March 2026
Reply from FINEX
Thank you for your feedback. We truly appreciate it and will continue to improve our services for you.
Reply from FINEX
Thank you for choosing Finex! We're thrilled to hear that you're enjoying our service.
Reply from FINEX
Thank you for your trust! We truly appreciate it and will continue to improve our service for you.
Reply from FINEX
Thank you very much for your feedback; we truly appreciate it. If you would like to suggest features or improvements to the app, please email us at customer@finex.co.id.
Jelek banget
24 March 2026
Reply from FINEX
Kami benar-benar menyesal mendengar bahwa Anda tidak puas dengan aplikasi dan layanan kami. Untuk penyesalan kami, Anda tidak meninggalkan detail akun apa pun agar kami dapat memeriksa. Jika Anda memiliki klaim, pastikan Anda mengirim email kepada kami ke customer@finex.co.id. Kami akan dengan senang hati membantu!
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