Finesse Accident Repair Centre Reviews 

3
•
TrustScore 3 out of 5

3.2

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Company details

  1. Auto Body Shop
  2. also in
  3. Auto Repair Shop
  4. Car Repair and Maintenance

Written by the company

With over 25 years of experience, Finesse Accident Repair Centres deliver high-quality accident repairs you can trust. We’re manufacturer-approved by leading brands including Tesla, BMW, Audi, Volkswagen, Volvo, Mini, SEAT, and Cupra, and all repairs are completed using genuine OE parts. From structural body repairs and aluminium panel restoration to ADAS calibration, wheel alignment, alloy wheel repairs, and air conditioning servicing, every job is carried out to the highest standard by our skilled technicians. We operate across Surrey, Kent, London, and West Sussex, with centres in Dorking, Redhill, and Bracknell. At Finesse, it’s not just about fixing cars, it’s about how we treat our customers. You’ll be kept informed throughout, with transparent updates, respectful service, and repairs that meet manufacturer standards. Whether you're going through your insurer or contacting us directly, we’re here to take care of your vehicle, and you.


Contact info

3.2

Average

TrustScore 3 out of 5

3 reviews

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No recent history of asking for reviews

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3.2

All reviews

(3)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

Bad customer service.

Continually left customer service messages to ring me back without any response. Just so frustrating as the automated service gives you no alternative to speak with anyone else

14 September 2026
Unprompted review
Rated 1 out of 5 stars

Communication

Communication - awful, completed or not so completed job - horrendous. Vehicle has been into workshop twice and still not a great finish. My car is silver and paintwork now looks grey and doesnt match my car, clearly hasn't been blended.

28 August 2026
Unprompted review
Finesse Accident Repair Centre logo

Reply from Finesse Accident Repair Centre

Hi Michelle,

Thank you for bringing this to our attention.

This isn’t the experience we want our customers to have, and we take every review and concern very seriously.

We’ll raise this with our Dorking team so we can look into what has happened, as this certainly isn’t the standard of service we aim to provide.

We’ll make sure your feedback is followed up with the team.

Kind regards,
The Finesse Team

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