FindTransfers Reviews 848

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. Many customers find the service to be incredibly efficient and easy to use, frequently highlighting the competitive pricing and the ability to compare multiple quotes from various transport companies. The website is consistently praised for its clarity and user-friendliness, making the process of arranging transfers straightforward and quick. Reviewers often mention the professionalism and politeness of the drivers, who are described as friendly, helpful, and punctual. The overall user experience is highly positive, with many expressing satisfaction with the quality of vehicles and the smooth, stress-free journeys provided. However, some people were dissatisfied with instances where chosen transfers did not show up, leading to inconvenience, especially for airport transfers at fixed times. A few other people also felt that the company's reach for specific services was limited, despite their broad European presence.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the efficiency and reliability of the... See more

Price

Users describe positive interactions with price, consistently finding competitive and reasonable options.... See more

Staff

Consumers find staff to be positive, consistently praising drivers for being friendly, helpful, and polite.... See more

Website

Clients share positive opinions on website, consistently describing it as easy to use and navigate, saving... See more

User experience

Reviewers mention positive feedback about user experience, consistently highlighting the ease of use of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Find Transfers communication was excellent. We had a WhatsApp the day before we travelled from the driver with his name, and confirmation of what time he'd arrive ("30 mins after the plane landed as p... See more

Company replied

Rated 5 out of 5 stars

This is an absolutely top-notch service for booking transfers. I've been using it for over 10 years. Every request is like an auction among transport companies. We always find incredibly cheap offers.... See more

Company replied

Rated 5 out of 5 stars

We had a large group that needed transportation from Innsbruck to a ski resort. Rather than the typical hours of scrolling and research I would normally have done, I thought I’d give findtransfers... See more

Company replied

Rated 5 out of 5 stars

I used Find Transfers to arrange transport for a family party of 8 people from Ibiza Airport to a TUI resort, which was about a 35 minute journey, with a return to the airport 6 days later. I was very... See more

Company replied


Company details

  1. Travel Aggregator

Information provided by various external sources

Compare airport transfer and holiday taxi prices. Save time and money with our quick and easy system. Tell us where you need a taxi and local companies will send you their best offers. You can then compare all the offers on one page and book your preferred option.


Contact info

4.8

Excellent

TrustScore 5 out of 5

848 reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(848)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great communication

Great communication from start to finish.

16 August 2025
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hi Pamela,

Thank you very much for taking the time to leave us this excellent rating and review! We are happy to have helped on your recent trip and we look forward to helping you again in the future.

The FindTransfers Team

Rated 5 out of 5 stars

Easy to use, cost effective, air con - everything you need!

Easy to use, cost effective, polite staff, communicated via Whatsapp - brought trip earlier to airport on way home, prompt, air conditioned mini bus, really, really pleased with the service thank you.

5 August 2025
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hi Samantha,

Thank you for taking the time to leave us this excellent rating and review. We are very happy to have helped you find such an excellent local transfer service and we look forward to helping you again on a future trip!

The FindTransfers Team

Rated 5 out of 5 stars

Looking for longer-distance transportation (65 miles/104 kilometers)

We were looking for a private car to take us from London Heathrow Airport to a hotel in Southampton. We received information on FindTransfers.com, completed the requested information, and within 24 hours had 8-10 options to choose from, including price charged and past client reviews. The past client reviews that were most helpful related to finding the driver in busy Heathrow Airport and how the various companies handled late plane arrivals and cancelled flights. We were able to select a company and had a very pleasant, uneventful trip.

27 July 2025
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hello David,

Thank you very much for taking the time to leave this excellent review of our system. We really appreciate it!

We hope that you had a brilliant holiday and that we can help you again on future trips.

The FindTransfers Team

Rated 5 out of 5 stars

Arranged transfer between Basel and…

Arranged transfer between Basel and Europa Park. Website provided multiple options and enabled me to arrange transfer with local small company much cheaper than I could find elsewhere

4 August 2025
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hello,

Thank you very much for taking the time to leave us this excellent review! We are very happy that we could help you find a great local company and that we could also help save you some money compared to booking through agents.

We hope you had a great time at Europa Park and we look forward to helping you again on a future trip.

The FindTransfers Team

Rated 5 out of 5 stars

When I was in Spain recently I was…

When I was in Spain recently I was staying with my daughter and her family in a villa in San Javier, I had used the company I have used for a good few years now to get from Murcia Airport to the villa and I arranged with the company for collection at the villa to transfer to Torrevieja for a week later, and at the last minute as in the day before they cancelled on me, I wasn't very happy about this so I had to look for someone else and I found this company called FindTransfers and knew nothing about them but I got in touch to try and arrange a transfer to Torrevieja and I'm really pleased I went with them as not only do they give you a few different price options for the transfer, both times we used them the drivers turned up on time, they were very well dressed and their cars were immaculate, and they were nice to deal with,.the price was better than the company I had been using (brilliant) so I would have no hesitation in recommending them to anyone who requires Airport transfers or just going from place to place.
Ann Sweeney
Ireland 🇮🇪

2 August 2025
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hello Ann,

Thanks so much for taking the time to write us this excellent review. We are delighted that we could help you at the last minute after you were let down by another company, and we will be more than happy to help again on any future trips you are taking.

We hope that you had a lovely holiday with your family in Spain.

The FindTransfers Team

Rated 5 out of 5 stars

Had a great experience using find…

Had a great experience using find transfers.
Cesar our driver was at the airport to meet us and messaged prior so that we knew he was there.
We had a great return journey too so in all a great experience with lots of choice sent to me.

21 July 2025
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hi Ray,

Thank you very much for leaving us this excellent review! It is great to hear that you were so happy with our service and hopefully this means that you will be using FindTransfers again on a future trip...

All the best,

The FindTransfers Team

Rated 5 out of 5 stars

Used this company many times,driver…

Used this company many times,driver always in contact and on time,you also know the cost before the journey starts,always use find transfers when I travel.

20 August 2025
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hi Richard,

Thank you for using FindTransfers again on this trip and for taking the time to leave us this excellent feedback - it is always great to hear from repeat customers.

We hope that you had a brilliant holiday and we look forward to helping you again on your next trip!

The FindTransfers Team

Rated 5 out of 5 stars

Efficient and reliable

Efficient and reliable - I would have no hestitation reusing this company. Website very easy to use.

10 August 2025
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hello Catherine,

Thank you very much for taking the time to leave us this excellent rating and review. We look forward to helping again on your next trip!

The FindTransfers Team

Rated 5 out of 5 stars

From start to finish this was a great…

From start to finish this was a great professional service for our Italian lake transfers . Wouldn’t hesitate to recommend

15 July 2025
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hello James,

Thank you very much for taking the time to leave us this excellent rating and review. We hope you had a lovely holiday in the Italian Lakes and we look forward to hopefully helping again on future trips where transfers are required.

The FindTransfers Team

Rated 5 out of 5 stars

Excellent response time

Delighted that this company was able to source an excellent taxi service from Alicante airport to La Zenia. It was very reassuring when a few taxi firms responded with prices and details shortly after the request was posted. I hadn’t used findtransfers before so I wasn’t sure if it was ‘real’ but as no money changed hands until the taxi arrived, sure I had nothing to lose. I will certainly use this company again and recommend to others.

28 July 2025
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hi Carmel,

Thank you so much for taking the time to leave us this excellent rating and review. We are a small business and reviews like yours really help give people the confidence to book with us so we really appreciate you taking the time.

We hope you had a great holiday in La Zenia and we look forward to helping you again in the future!

The FindTransfers Team

Rated 5 out of 5 stars

Transfer rides/costs

I did a search for transfers from Heathrow airport to my hotel. FindTransfers came up so I used the link. Within a few seconds I was sent companies and costs. The prices vaired and I chose the one which I wanted to use. Once I chose, the responses stopped and I dealt directly with the company I chose.
Excellent Service

30 July 2025
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hello Jim,

Thank you very much for taking the time to leave us this excellent rating and review! We are very glad that our system worked so well for you on your recent visit to London and we hope that we can help you again on your next trip.

The FindTransfers Team

Rated 5 out of 5 stars

Spot on service

We arrived after our long flight from Australia to find our driver waiting for us and happily took my bag and asked us to follow him. Car was clean and tidy with a bottle of water in the pocket for us to have. He took us for a mini city tour before taking us to our hotel. Thank you so much 😊

8 August 2025
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hi Kris,

Thank you very much for taking the time to leave us this great feedback. We are very happy that we could help you find such an excellent local transfer company who got your trip off to the best possible start. We look forward to helping you again in the future.

The FindTransfers Team

Rated 5 out of 5 stars

Great service

Great service, it allows you to get quotes from several taxi companies. We got 2 offers and were very happy with the taxi company that we used. Will definitely use it again.

20 July 2025
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hi Leonie,

Thank you for taking the time to leave us this excellent rating and review. We are very happy that our system worked so well for you on your recent trip and we are looking forward to helping you again next time you need us!

The FindTransfers Team

Rated 4 out of 5 stars

Easy site to navigate. Professional service.

Easy to navigate the site and a response back within hours. 8 of us in total and a large Mercedes minibus arrived. 20 minutes late due to heavy traffic but we had left time in our plans for this eventuality. Parked further down the road due to the area code being quite a large expanse, not a problem. Driver was very apologetic and courteous. Great service and we would use again.

5 August 2025
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hi Lesley,

Thank you for taking the time to leave us this rating and review. Just to clarify, FindTransfers is the website that provided you with the quotes for your transfers from which to choose. We are not the transfer company that you booked.

Best regards,

The FindTransfers Team

Rated 5 out of 5 stars

Great company and pleasant driver

Great company and pleasant driver. On time and kept me informed.

22 July 2025
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hi Jan,

Thank you for taking the time to leave us this excellent rating and review! We are very happy that we helped you to find a great local company and we look forward to helping you again in the future.

The FindTransfers Team

Rated 5 out of 5 stars

Great website!

Great website! Great customer service.
Was a pleasure using their service.

10 August 2025
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hello,

Thank you very much for taking the time to leave us this excellent rating and review. We hope you had a great trip and we look forward to helping you again next time you travel.

The FindTransfers Team

Rated 5 out of 5 stars

Great completely transfer service

Ivan collected us after we disembarked our cruise in Chioggia and transferred us to our accommodation in Venice.
Great communication and he was polite, punctual and professional!
Thanks Ivan

19 August 2025
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hi Aurora,

Thank you very much for taking the time to leave us this excellent rating and review. We are delighted that we could help connect you with Ivan who, as you say, is an excellent local transfer provider in the Venice area!

We hope that you had a great holiday and we look forward to helping you again on your next trip.

The FindTransfers Team

Rated 5 out of 5 stars

Highly recommended

Using FindTransfers, made it easy to select the right transfer company for me, safe in the knowledge they came highly recommended.
FindTransfers sent me reminders before my journey's, which meant I wasnt worrying about being picked up.
I will definitely be using them again.

9 June 2025
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hi Susan,

Thank you so much for taking the time to leave us this excellent rating and review. We are very happy that the system worked so well for you and we hope that we can help again on a future trip!

The FindTransfers Team

Rated 5 out of 5 stars

Great service

Despite being a late Saturday night request for an early Sunday pickup, the response time was excellent. The driver was prompt and very courteous and we had an excellent journey. I wouldn't hesitate to use this company again.

22 June 2025
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hi Debby,

Thanks so much for taking the time to leave us this excellent review via Trustpilot. We are happy to hear that our system worked so well for you at short notice and that you found a great local driver.

We look forward to helping with your transfer arrangements in the future!

The FindTransfers Team

Rated 1 out of 5 stars

Driver never showed for airport transfer

I have had great success with FINDTRANSFERS and have given Top Ratings; However, on this event, The Executive Service to the airport (FCO) did not show up at scheduled time of 09:00.
After I called the number provided, a taxi showed up (15) fifteen minutes later. The cost of the Taxi was far less in cost than the Executive Service that I previously paid for. I could have easily ordered a taxi from the hotel to airport, though I wanted the top shelf service and an upscale, clean vehicle. Didn't get that service, though was charged for it...

19 May 2025
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hello Robert,

We are very upset to hear that you were let down by Airport Shuttle Italy 2 days ago. We have had no contact from you or the transfer company with regards to this booking. This poor review is the first we have heard about it and so we have not yet had a chance to put things right.

I have emailed you directly to begin the refund process and to try to ascertain why your chosen transfer company, Airport Shuttle Italy, were not there to collect you.

Best regards,

Matt

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