FindTransfers Reviews 848

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. Many customers find the service to be incredibly efficient and easy to use, frequently highlighting the competitive pricing and the ability to compare multiple quotes from various transport companies. The website is consistently praised for its clarity and user-friendliness, making the process of arranging transfers straightforward and quick. Reviewers often mention the professionalism and politeness of the drivers, who are described as friendly, helpful, and punctual. The overall user experience is highly positive, with many expressing satisfaction with the quality of vehicles and the smooth, stress-free journeys provided. However, some people were dissatisfied with instances where chosen transfers did not show up, leading to inconvenience, especially for airport transfers at fixed times. A few other people also felt that the company's reach for specific services was limited, despite their broad European presence.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the efficiency and reliability of the... See more

Price

Users describe positive interactions with price, consistently finding competitive and reasonable options.... See more

Staff

Consumers find staff to be positive, consistently praising drivers for being friendly, helpful, and polite.... See more

Website

Clients share positive opinions on website, consistently describing it as easy to use and navigate, saving... See more

User experience

Reviewers mention positive feedback about user experience, consistently highlighting the ease of use of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Find Transfers communication was excellent. We had a WhatsApp the day before we travelled from the driver with his name, and confirmation of what time he'd arrive ("30 mins after the plane landed as p... See more

Company replied

Rated 5 out of 5 stars

This is an absolutely top-notch service for booking transfers. I've been using it for over 10 years. Every request is like an auction among transport companies. We always find incredibly cheap offers.... See more

Company replied

Rated 5 out of 5 stars

We had a large group that needed transportation from Innsbruck to a ski resort. Rather than the typical hours of scrolling and research I would normally have done, I thought I’d give findtransfers... See more

Company replied

Rated 5 out of 5 stars

I used Find Transfers to arrange transport for a family party of 8 people from Ibiza Airport to a TUI resort, which was about a 35 minute journey, with a return to the airport 6 days later. I was very... See more

Company replied


Company details

  1. Travel Aggregator

Information provided by various external sources

Compare airport transfer and holiday taxi prices. Save time and money with our quick and easy system. Tell us where you need a taxi and local companies will send you their best offers. You can then compare all the offers on one page and book your preferred option.


Contact info

4.8

Excellent

TrustScore 5 out of 5

848 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(848)

76 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very patient taxi driver!

I had to wait nearly 1.5 hours for Special Assistance to get me from the plane to the airport exit at Málaga airport. My taxi driver had rung me when I landed to tell me exactly where he would be waiting, which was helpful. We then kept in touch via WhatsApp or phone, during my very long wait for a wheelchair. I can't thank him enough for his patience!

16 April 2024
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hi Gill,

Thank you very much for taking the time to leave us this review. We are sorry to hear that you had a long wait for assistance after you landed and are very happy that we helped you to find such a caring local transfer company who waited for you and got you to your destination as soon as possible.

We hope you had a lovely holiday and that we can help again with your airport transfers on a future trip.

The FindTransfers Team

Rated 5 out of 5 stars

Excellent service

Easy process from start to finish. Communication from departure. Reminders and details sent on outward journey and our return home. Really polite drivers and would so recommend FindTransfers.

12 April 2024
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hello,

Thank you very much for taking the time to leave us this excellent review! It is great to hear that you found our system easy to use and that the local company you booked made such a good impression on you.

We hope you had a great holiday and that we can help you again next time you need to book any transfers.

The FindTransfers Team

Rated 5 out of 5 stars

Outstanding service

Outstanding service
Clean car
Articulate and friendly driver
On time on both occasions
Contact via WhatsApp on landing
Good signage at airport to find driver
Thoroughly recommended

15 April 2024
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hi Laird,

Thank you very much for taking the time to leave us this excellent review. We are delighted to have helped you find an excellent local airport transfer company. We hope you had a great trip and that we can help you again next time you travel.

The FindTransfers Team

Rated 5 out of 5 stars

Efficient and easy to use


Easily found company on internet search and my request produced plenty of small companies offering competive transfers to Belle Plagne from Geneva . Easy to contact chosen company who replied promptly to my queries

30 March 2024
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hello Mary,

Thank you very much for taking the time to leave us this excellent rating and review via Trustpilot! We are very happy to have helped you get lots of great offers from local transfer companies in the French Alps and we hope that you had a great holiday in Belle Plagne.

We look forward to helping you again on a future trip.

The FindTransfers Team

Rated 5 out of 5 stars

Good system for flushing out the…

Good system for flushing out the genuine market rate for a transfer.

Used it several times. Pleased with the service

30 March 2024
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hello,

Thanks so much for taking the time to leave us this excellent review!

We are very happy to have helped you again on your most recent trip and we look forward to helping you again with your transfers on many future holidays.

The FindTransfers Team

Rated 5 out of 5 stars

Great site enabling far wider choice of…

Great site enabling far wider choice of independent vendors to be sourced to meet your transfer requirement. Easy to use and gave me a competitively priced transfer. Fab!

27 March 2024
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hi Rebecca,

Thank you very much for taking the time to leave us this excellent review. We are very happy to have helped you find a great transfer option and we hope that we can help you again on your next trip!

The FindTransfers Team

Rated 5 out of 5 stars

I have now used find transfers 5 times…

I have now used find transfers 5 times for group trips.
The system is so easy to use . The taxi companies have all been great, quotes mean you pay a reasonable price , cheaper than hotel recommendations in my experience. Details stored on line , brilliant site

27 January 2024
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hello Richard,

Thank you very much for taking the time to leave us this excellent feedback!

We are really happy to have helped you find some great local transfer companies and we look forward to helping you again on many future trips!

The FindTransfers Team

Rated 1 out of 5 stars

Lyon Airport Transfer Ski resort

I booked a tranfer from Lyon airport (france) to a ski resort with Mo Mountains (vtc.rabhiil.)He confirmed that he would be collecting us at the airport. Despite their being other cheaper options he was insistent on providing the service. I communicated with him 24 hours before the flight, and he assured me that he would be waiting for us upon our arrival.

However, upon reaching the airport with two children, luggage, and a disabled child, Mo Mountains was nowhere to be found. Despite repeated attempts to contact him via calls and messages, he chose not to respond, despite reading the messages.

This situation left us stranded at the airport, facing significant inconvenience and distress, especially considering the presence of a disabled child. The lack of communication or explanation from Mo Mountains is unacceptable and has caused us significant distress strugglign to find a taxi on an Easter sunday.

31 March 2024
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hello Laurence Fox / Reclaim Party / Eymi Ajax,

Thank you for taking the time to leave us this feedback and we are sorry to hear that you are disappointed.

On 11 March, you accepted an offer that you received via our system from Mo Mountains for your ski transfers which resulted in a confirmed booking. You subsequently continued to request prices for the same transfers via our system from your Reclaim Party email address and also from a gmail address. On 25 March, you made a new booking for the exact same transfers with a different company for 50 euros less than you had agreed with Mo Mountains. At this point, you cancelled your booking with Mo Mountains. However, it transpired that the new booking was made with an associate of Mo Mountains and that both companies were very upset that you had continued to shop around despite having a confirmed booking. On 26 March, 5 days before you travelled, you were informed by both companies that both of your bookings were cancelled. Your bookings were therefore cancelled in our system and this was communicated to you. You had very many other offers from which to choose an alternative.

To summarise, you are complaining that a transfer booking that you cancelled, and was cancelled in our system, did not show up at the airport. We will always take responsibility and apologise if we are at fault, but in this case our system or support has not failed. Your complaint is against Mo Mountains and relates to messages you exchanged directly with them outside of our system. We believe that a 1* review of our service is completely unjustified.

The FindTransfers Team

Rated 5 out of 5 stars

Pleasure using FindTransfers.com and Taxi Fab Benci

We had the pleasure of using Taxi Fab Benci for a recent ski transfer and have to say the combination of using FindTransfer.com and especially my choice of Taxi Fab Benci was a great choice. The transfer could not have been better with professional approach and drive to boot. The Taxi firm were friendly, professional and did everything possible to help make our trip a very good one. They did everything in their power to make the transfer quick easy and especially on time!!

FindTransfers did all the hard work to get quotes in for me to make my choice - such a great idea and take all the drudgery out of getting this yourself, including reviews! Then simply make a choice that suits you……..easy!!!!

27 January 2024
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hi Ian,

Thank you so much for taking the time to leave us this excellent rating and review, we really appreciate it!

We are very happy to have helped you find a great local transfer company for your ski transfers this year. We hope that we can help you again on any future trips where you need to book an airport transfer or holiday taxi.

The FindTransfers Team

Rated 5 out of 5 stars

Great service

Great service. Good price.
Got few follow up emails which made me more confident about the booking.

The car was good. The driver arrived in advance prior agreed time.

22 October 2023
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hi Linas,

Thank you very much for taking the time to leave us this excellent review. We are very happy we helped you find a good local transfer company and we hope that we can help you again on your next trip.

The FindTransfers Team

Rated 4 out of 5 stars

I had a transfer booked for the last 5…

I had a transfer booked for the last 5 mths to valdesiere. Last night the company cancelled my transfer without reason and have still got my 600 euros paid upfront. I have had no contact as to my refund and they did not even sort another transfer. Please be wary of the carrier amber voyage. Following 5 days of emails I now have my refund. I cannot fault my transfers as it was the carriers issue. I would however of expected some sort of help with arranging a replacement transfer and possibly a discount for the distress caused. Matt though from my transfers was very helpful. I wound definitely use this company again but would not pay in advance.

12 March 2024
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hi Mark,

Thank you very much for taking the time to update your reply.

We understand that you are very frustrated with the local transfer company, as are we. We are happy to hear that you have now received a refund of your payment. Our system helped you find an alternative company for your transfers at an even better price but we are sorry we were not on hand to immediately assist.

We hope you had a great holiday in the end and we are sorry again for the inconvenience.

The FindTransfers Team

Rated 5 out of 5 stars

Excellent service for booking airport transfers

Very easy to use. Simpler way of getting several quotes including from smaller, local companies. Excellent communication and service both booking and by the taxi company both ways. Overall, worked really well for us, would definitely recommend and use again.

3 February 2024
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hello Julie,

Thank you very much for taking the time to leave us this excellent review! We are really happy to have helped you get several offers from small, local transfer companies and that the company you booked provided a great service.

We are looking forward to hopefully helping you again on future trips!

The FindTransfers Team

Rated 5 out of 5 stars

We used FindTransfer for the first…

We used FindTransfer for the first time, as it seemed a sensible way to find a reasonable price for transfer from Airport to resort and back.
Have to say we were surprised at how effective the service was.
The company we used via FindTranser was really good. Met at the Airport by a very friendly driver. Clean vehicle and lovely smooth journey to Fiss. Return trip was the same.
Really nice Mercedes Minivan.
Recommended!

9 February 2024
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hello David,

Thank you very much for taking the time to leave us this excellent review! We are very happy that we could help you find a great local transfer company in Austria and we look forward to helping you again on future trips!

The FindTransfers Team

Rated 5 out of 5 stars

Very impressed!

FindTransfers provided an excellent service. It was very easy to navigate their website. We had a number of offers and accepted one that was very reasonable. The taxi company was the best.
The follow up from FindTransfers was very thorough and reassuring and our transfer went smoothly. We would definitely use this company again for any future transfers.

18 December 2023
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hi Yorick,

Thank you for taking the time to leave us this fantastic review! We are really happy to have helped you find an excellent local transfer company and we hope you had an all round great trip.

We look forward to helping you again in the future.

The FindTransfers Team

Rated 5 out of 5 stars

Good, reliable transfer options to ski resorts.

Always a good choice of great, reliable transport companies and wide range of prices to suit all budgets.

25 January 2024
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hello,

Thank you for taking the time to leave us this excellent feedback and thanks for using FindTransfers again on your recent trip!

We are really happy to be able to offer you a wide range of options. We probably have the widest choice of transfer companies in the Alps but our system also works in many summer holiday destinations and cities around the world so please give us a try if you need airport transfers at any time of year!

Best regards,

The FindTransfers Team

Rated 5 out of 5 stars

Find the local drivers

It’s the only way to find those local drivers and to get a quote for the service.

5 February 2024
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hi Mr Bottomley,

Thank you for taking the time to leave us this review. We take real pride in connecting customers with local drivers and small companies that they may not have found otherwise and we believe this provides you with great quality transfers at the best price.

We hope that we can help you again on future trips!

The FindTransfers Team

Rated 5 out of 5 stars

Really simple and efficient process

Really simple process to complete my request and then within minutes I had a list of options/quotes from a range of companies. The one I chose turned to be great, so I’m really happy with the service from start to finish.

10 February 2024
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hello Katherine,

Thank you very much for taking the time to leave us this excellent rating and review. It is great to hear that our system worked so well for you on your recent trip. We hope you had a fantastic holiday and we look forward to helping you next time you need to book any transfers!

The FindTransfers Team

Rated 5 out of 5 stars

Fabulous service

Really comprehensive service. Excellent communication. I have used before and will definitely use again.

3 February 2024
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hi Andrea,

Thank you for taking the time to leave us this excellent review, we really appreciate it! We love seeing the same names booking transfers every year and we are looking forward to helping with your transfers on many future trips!

The FindTransfers Team

Rated 5 out of 5 stars

Faultless Booking.

FindTransfers is a really easy site to use to find an excellent transfer at the cheapest price. Highly recommend.

10 February 2024
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hello Terry,

Thank you very much for taking the time to leave us this excellent review. We try to keep things simple in order to help you get the best price and we pride ourselves on working with excellent local transfer companies.

We hope you had a great holiday and that we can help again with the transfers on your next trip!

The FindTransfers Team

Rated 5 out of 5 stars

Great Service

It is so easy to search and book your transfer. You know you are getting the best deal based on the number of quotes you receive. The service of the provider was fantastic, all on time, great communication and a very smooth trip all round.

8 February 2024
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hi Keily,

Thank you so much for taking the time to leave us this excellent review here on Trustpilot, we really appreciate it!

We are happy to read that our system worked so well for you and helped you find a great local transfer company. We hope you had a great holiday and that we can help you again on your next trip!

The FindTransfers Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look