Yesterday I registered in order to be able to search for a manual and was charged $1.53 (about $2). OK so far. They did not have the manual I requested so I did not buy or download anything but they... See more
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My experience is the same as others. Looked for a manual for an automatic kitty litter box, it showed that it was available. $1.99 for the one manual. Never showed up. The next day it tried to char... See more
I paid$1.99 for a manual I never received, then they charged me the next day $39.99 for a subscription I never ordered,the next day they charged me another $1.99.I went on their website and canceled t... See more
Complete scam. Looked online for a manual for my car costing £1.49. Manual never appeared and two days later £24.90 was withdrawn from my account. Called customer helpline and spoke to a very rude per... See more
1.2
Bad
91 reviews
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They took £1 for a manual which they…
They took £1 for a manual which they didn't have, then proceeded to take £11.95 as a subscription I never authorized, steer clear
6 November 2020
Unprompted review
RIP off company I ordered a cooker…
RIP off company I ordered a cooker manual for £0.95 they sent the wrong one and then a month later deducted £24.95 from my account - don’t touch.
There was nothing when I requested the manual to say they were going to charge a monthly fee
17 September 2020
Unprompted review
i paid £1-49 to them to find a manual…
i paid £1-49 to them to find a manual ,they did not find it then a shock i checked my bank and they had taken £24-90 from it,there is no mention of this charge etc when 1st subscribing ,needless to say i cancelled my subscription and asked for a refund due to no mention of these monthly costs i dont expect to be refunded but i hope others read this and dont use them ,one big total con ,i shall be reporting them for theft and fraud to my Local Police not that that will do much good SO BE WISE AND STAY AWAY FROM THEM AND DON'T BE CONNED AND SAVE YOUR MONEY TO SAY I AM ANGRY IS A UNDERSTATEMENT
9 September 2020
Unprompted review
Debited unexpectedly
Debited unexpectedly. Had no idea I had any sort of permanent arrangement. I did purchase one manual but not a service I need regularly. I have been cheated by this so called company. Their operation is a scam.
28 August 2020
Unprompted review
What a rip of company paid £1.99 for a…
What a rip of company paid £1.99 for a manual, they sent the wrong manual when the search said they had one. Then they charged me £24.95, it would have been cheaper if I purchased a new speaker! ITS A SUBSCRITION SERVICE. daylight robbery! Keep clear.
27 July 2020
Unprompted review
Ripped Off.
I wish I had spotted this site before I ordered a manual. I was totally ripped off. The monthly subscription is hidden. Within a few days they took the £24.90 monthly fee then refused to credit it. STAY AWAY FROM THIS SITE.
3 July 2020
Unprompted review
This is a total scam
This is a total scam. They charge you 1.99 for a manual and then totally hidden, there is a charge for $39 after 3 days monthly. Scam artists
3 June 2020
Unprompted review
I believe this to be a premium rip off
I believe this to be a premium rip off, misleading and misuse of privilege information. It would be more acceptable to charge an acceptable price for the manual than it is to lure with a $1.99 price attached to a $40.00 monthly fee. That is a lot of manuals. Further more, how about a receipt when I receive the manual so I can act to your lawlessness more expediently.
30 May 2020
Unprompted review
RIP OFF MERCHANTS
These are a bunch of rip off merchants. The manual I requested was nothing like my request, I complained and was fobbed off. I cancelled my so called subscription but they have taken money twice even though this was cancelled within 24hours of the initial request.
Do not touch them with a barge pole.....STAY AWAY...
11 May 2020
Unprompted review
Misleading and frankly in my opinion tells lies.
Website asks you to enter details. After a few seconds, comes up with " We Have Your Manual" and then asks for money.
Initially, this is £0.75. Then:
- Tells you they will have to look for it
-Tells you that you have subscribed at a rate of £5.00 per month - Yes, the website did state this but right at the bottom of the page.
Cancellation of subscription was simple and achieved by emai. Cannot help though that the whole setup is a bit of a con.
6 April 2020
Unprompted review
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