There were five boxes in the order. All of the packages suffered freight damage, and one was crushed bad enough the air filter inside was unusable. That package was refused. Better packaging is nessas... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The part was just as described and the price was great. Upon arrival, I was pleased with the apparent quality. I'm giving 4 stars because shipping took longer than promised. Otherwise, very sati... See more
Company replied
Very accurate of delivery dates which is important as truck parts are critical to down time of the vehicle, will definitely use them again and price was a big selling point for me as well!!!👍👍 Than... See more
Company replied
Dear FinditParts Team, My experience with your company has been absolutely great. I really appreciate the prompt updates and your continuous follow-ups to ensure I received my part. Your cust... See more
Company replied
Company details
Written by the company
Founded in 2010, FinditParts is a leading eCommerce, intelligence, and technology solutions provider to the heavy-duty truck parts industry. Pairing America’s largest marketplace for OEM/aftermarket parts with unrivaled visibility into US heavy-duty truck parts supply and demand enables us to connect the entire heavy-duty ecosystem, eliminating repair delays and keeping commercial vehicles moving.
Written by the company
Contact info
3101 Ocean Park Blvd. Suite 100, 90405, Santa Monica, United States
- (888) 312-8812
- trustpilotsupport@finditparts.com
- finditparts.com
4.2
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Reply from FinditParts
Thank you, XueWen! We're glad you were happy with the products you received. We appreciate your business and thank you for choosing FinditParts!
- The FinditParts Team
Reply from FinditParts
Thank you, Daniel! We're glad your order experience was simple and straightforward from start to finish. We appreciate your business and look forward to serving you again!
- The FinditParts Team
Parts were available
Parts were available,
Price was reasonable,
Shipping was quick.
Great place to find what you need .
1 September 2026
Reply from FinditParts
Thank you! We're glad you found the parts you needed at a reasonable price and that your order arrived quickly. We appreciate your business and thank you for choosing FinditParts!
- The FinditParts Team
fast service!
1 September 2026
Reply from FinditParts
Thank you, Paul! We're glad you were happy with our fast service. We appreciate your business and look forward to serving you again!
- The FinditParts Team
Reply from FinditParts
Thank you, Walter! We're glad you were happy with our fast service and great price. We appreciate your business and look forward to serving you again!
- The FinditParts Team
I received the valve stems.
I received the valve stems.
But I did not receive the screws that goes with the valve stems that holds the tps to the valve stems.
Missing 4 screws.
28 August 2026
Reply from FinditParts
David, we sincerely apologize that your order arrived incomplete and was missing the four screws needed for the valve stems. We’ve issued a full refund for your order. We’re sorry for the inconvenience and frustration this caused.
- The FinditParts Team
Got Exactly what I was looking for and…
Got Exactly what I was looking for and received it quickly’ and was able to track package while waiting to receive it which didn’t take long at all !!😊
23 August 2026
Reply from FinditParts
Thank you, Jennifer! We're glad you found exactly what you needed, received it quickly, and were able to easily track your shipment along the way. We appreciate your business and look forward to serving you again!
- The FinditParts Team
I had a problem with a few parts that…
I had a problem with a few parts that was going bad on my freightliner cascadia that could have cost me problems on the road. I looked at several sites until I came across Find parts. This is a good and fast company getting your parts to you. Thanks Find parts for your good service 👍
27 August 2026
Reply from FinditParts
Thank you, Jeffrey! We're glad we could help you find the parts you needed for your Freightliner Cascadia and get them to you quickly. We truly appreciate your kind words and thank you for choosing FinditParts!
- The FinditParts Team
Reply from FinditParts
Thank you, Jim! We're glad you were happy with the quality, quick shipping, and competitive pricing. We appreciate your business and look forward to serving you again!
- The FinditParts Team
Part fit and worked as advertised
Part fit and worked as advertised. Would be a 5 star but had to pay $20 shipping for a small $5 fuse.
22 August 2026
Reply from FinditParts
Thank you, Mike! We're glad the part fit and worked as advertised. We also appreciate your feedback regarding the shipping cost and understand your concern. Thank you for choosing FinditParts!
- The FinditParts Team
Fast delivery
22 August 2026
Reply from FinditParts
Thank you, Jeffrey! We're glad your order arrived quickly. We appreciate your business and thank you for choosing FinditParts!
- The FinditParts Team
Reply from FinditParts
Thank you, Talwinder! We're glad you found our service helpful and fast. We appreciate your feedback and thank you for choosing FinditParts!
- The FinditParts Team
Received part not priced according to…
Received part not priced according to the add.
Update on Sep 5. 2026
Received refund instead of the part, this is not what I asked for.
25 August 2026
Reply from FinditParts
Konstantin, we sincerely apologize for the frustration and disappointment caused by the pricing issue with your order. We’ve issued a full refund for your order. We’re sorry for the inconvenience and appreciate you bringing this to our attention.
- The FinditParts Team
Easy to order and part arrived as…
Easy to order and part arrived as expected and on time.
21 August 2026
Reply from FinditParts
Thank you, Danny! We're glad the ordering process was easy and your part arrived as expected and on time. We appreciate your business and look forward to serving you again!
- The FinditParts Team
Even though I ordered a part which got…
Even though I ordered a part which got lost because of the ups your staff wanted to give me credit
21 August 2026
Reply from FinditParts
Thank you, Richard! We're sorry your shipment was lost in transit, but we're glad our team was able to assist and make things right for you. We truly appreciate your understanding and your 5-star review!
- The FinditParts Team
Reply from FinditParts
Thank you! We're glad the part fit perfectly and was exactly what you needed. We appreciate your business and thank you for choosing FinditParts!
- The FinditParts Team
Haven’t mounted yet but they look the…
Haven’t mounted yet but they look the same. Caps have scratches and polish residue don’t understand if they are new…..🤷♂️
27 August 2026
Reply from FinditParts
Thank you, Eddie! We're glad the parts appear to be the correct ones. We appreciate you sharing your feedback regarding the condition of the caps, and we'll keep it in mind as we continue improving the experience for our customers.
- The FinditParts Team
Reply from FinditParts
Thank you, Chris! We're glad you were happy with the parts and fast shipping. We appreciate your business and look forward to serving you again!
- The FinditParts Team
Original parts
28 August 2026
Reply from FinditParts
Thank you! We're glad you were happy with the original parts you received. We appreciate your business and thank you for choosing FinditParts!
- The FinditParts Team
Shipping was ridiculous
Shipping was ridiculous, also made me sign for package, which knowone was home so had to hunt down packages at the ups facility 16mins from my home.
28 August 2026
Reply from FinditParts
Josh, we’re sorry for the frustration caused by the shipping cost and delivery experience. We understand your concerns and appreciate you sharing your feedback. To help make things right, we’ve issued a refund for half of the shipping charges.
- The FinditParts Team
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