Finance Advice Centre Reviews 374

We’ve used Steve twice for mortgages now, both times he has gone above and beyond in updating us, chasing relevant parties and giving general advice. We couldn’t be happier with the service he provided, and would not hesitate to use him again for future remortgaging. Thanks again Steve!

We used Garry from finance Advice Centre and he was so good we had lots of obstacles but he managed to get us through highly recommend to anyone

Kia is super helpful and efficient and has advised me on a range of mortgage circumstances, as well as critical illness and life insurance. I always appreciate her excellent customer service.

Garry was very helpful, he raised relevant questions and was a proactive problem solver who met all the issues with a good understanding and market knowledge which helped to make the process very easy and stress free.
I would highly recommend Garry if you need a mortgage placed.

Garry Smith was recommended to us by our estate agent as someone who had helped many of her clients find mortgages. Being in a somewhat unusual situation with our outgoings and expenses, we had struggled with the "mainstream" lenders. Garry was positive from the very beginning and his process of going through all of our income and expenses to get everything lined up ahead of any application helped him find us the best option and really helped the process move along. He kept checking in during the application process and keeping us up to date, liaising with the estate agent to keep them up to speed with progress too. We couldn't have asked for a better service. Very highly recommended.

After a very difficult few years, Michael helped me get back on the property ladder and found me a great mortgage. He took the time to listen and help when very few others did. I can't thank him enough for his help and strategy in what we managed to achieve, and would thoroughly recommend him (and have done so) to anyone. Thanks Michael! Top man!

Jason has now helped us with three mortgages, and each time he’s made the process as painless and stress-free as possible. He has excellent knowledge of the mortgage market and always takes the time to tailor his advice to our unique financial situation, which has given us real confidence in the decisions we’ve made.

His communication is second to none - we’ve felt well informed at every stage, and any bumps in the road have always been ironed out quickly and efficiently. Whenever we’ve had questions or concerns, Jason has been incredibly responsive by email and phone, which has made a huge difference.

We really couldn’t ask for better and wouldn’t hesitate to recommend him to anyone looking for a reliable, professional mortgage advisor.

I had a very complex situation... Steve Hatton persevered and never stopped until he got me what I wanted.

Very friendly, responsive, and professional throughout the home-buying process... He was always available over the phone or email.

An extremely professional, efficient and speedy service which I highly recommend.

We’d just like to say a massive thanks to Nathan Thompson. He went above and beyond to get me and my partner our mortgage even when we didn’t think it would be possible. His work ethic and professionalism was outstanding. A really nice guy who genuinely cares and was there for us whenever we needed him. He made the process as easy as it could possibly be. Deserves more than 5 stars. Thanks again Nathan, top man!

Pete and Bella x

As first time buyers we had no idea what options would be available to us. Steve Hatton was recommended by a family member and he made the service so smooth and helped us along the way and with any hiccups we had through the process we are now in our first home and will be using him again in the future!! Thank you

Gary went above and beyound helping us with our mortgage. He kept us informed all the way. Extremely thorough and easy to talk to. We would use him again and highly recommend

Jason has been fantastic from start to finish. Very thorough, great service. Would recommend to anyone

Kia is a star!😊 She has helped me several times with my mortgage and life insurance, making everything so simple and taking a weight off my shoulders. Kia is friendly, always replies quickly, keeps me updated and is there to simplify things that I don’t understand. I’m so grateful for her help and would highly recommend her.

Excellent service for the second time! Very professional, helpful, and efficient. Made getting my remortgage easy and stress-free. Would highly recommend Garry, which I have in the past and they share the same positive feedback.

Many thanks Garry Smith and Finance Advice Centre.

I had a great experience with Jason Pulsford at the Finance Advice Centre in Bristol. He provided friendly, professional service and excellent advice that helped me reduce my mortgage term by 18 months while still staying within my budget. I would highly recommend Jason to anyone looking for clear, trustworthy mortgage advice.

We have used Steve Hatton twice now for our house purchase and remortgage - steve is fantastic goes above and beyond and has worked miracles for us. He has got us mortgages that have been life changing for us and we couldn’t be more greatful and even once the mortgage offer is in place he still works extremely hard to help you with anything else during the process. We couldn’t recommend him more and are so greatful to have him as our mortgage advisor

When Garry first contacted me, I explained that I wanted to remortgage my home but wasn’t quite ready. We agreed to speak again in a few months, and true to his word, he called exactly when he said he would. From there, we began the remortgage process.

Garry was never forceful; instead, we worked together as a team. He answered every question we had, patiently repeating information whenever we needed clarification, and all his emails were tailored to our conversations. He arranged online appointments that suited our schedule, and once he found the right deal and passed the matter on to the solicitors, he continued to check in with weekly calls to ensure everything was progressing smoothly. As I was the main contact, I felt completely comfortable reaching out to him whenever I needed to.

Overall, Garry was highly professional while still being warm and friendly. I’m very happy I chose to work with him and would gladly do so again in the future

I would like to express my sincere appreciation to Sheetal for her tremendous support and professionalism over the years.

The brokerage process in 2025 was particularly challenging, involving the refinancing of buy-to-let properties alongside the purchase of a new family home. Despite the complexity, constant changes, and lender scrutiny, Sheetal and Pratik remained resilient, knowledgeable, and fully committed from start to finish.

Their ability to navigate obstacles, manage lenders, and keep everything moving often under significant pressure was exceptional. Communication was clear, timely, and reassuring throughout, and their experience truly showed when it mattered most.

Thanks to their persistence and expertise, we were able to complete successfully in the end. This was no small achievement, and it speaks volumes about their dedication and professionalism.

Kudos to Sheetal I would not hesitate to recommend them to anyone looking for reliable, experienced, and results-driven mortgage and property professionals.

Steve Hatton was excellent from start to finish. As first-time buyers, we were stepping into the unknown, but Steve made the whole mortgage process clear and stress-free. He explained everything in a way that was easy to understand, guided us through each step, and was always available to answer any questions we had. His professionalism and support gave us real confidence throughout. We would definitely use Steve again and highly recommend him to anyone—he’s great.

Sheetal made my entire process for buying so smooth and seamless! She was so thorough, kept me informed and was quick to respond to any questions I had. I cannot recommend her enough! Thank you Sheetal for making my process of purchasing my first home such a wonderful process!