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Finance.Claims Reviews 

636
•
TrustScore 4.5 out of 5

4.7

Legal Services
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Review summary

Created with AI, based on recent reviews

Considering 272 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the application process is extremely straightforward and requires almost no personal effort. Consumers love the prompt service, noting that their claims are handled very quickly and efficiently. Furthermore, people praise the consistent communication, stating that they are kept fully informed throughout the process. Some reviewers were not happy with the lengthy wait times, noting that the overall procedure takes quite a while to complete. Others also point out that they are still patiently awaiting the final results of their respective submissions. A few users mentioned that individuals could potentially handle similar claims independently through official channels.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the simple,... See more

Claim

Reviewers highlight positive aspects of claim procedures, expressing strong satisfaction with the efficient... See more

Service

Users describe positive interactions with service, highlighting efficient handling and swift actions.... See more

Response time

Reviewers express great satisfaction and positive feedback about response time, highlighting very quick and... See more

Customer service

Clients share positive opinions on customer service, highlighting that representatives are very helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can say my experience so far has been fuss free. The company got all the information they needed without any help from myself as most of the information I hadn't got anymore. They have now submitted... See more

Rated 5 out of 5 stars

I contacted this company regarding car finance claims. After giving the company some basic details they were able to track down any car finance I had previously and progress my claims. I have been ke... See more

Rated 5 out of 5 stars

Easy to apply quick to respond and forward your claim Claim not gone through yet but has been forwarded to companies concerned so at this present time very happy with response so far

Rated 5 out of 5 stars

Efficient and professionall, We were kept informed throughout the process. Communication was first class,and made surprisingly simple and straightforward. We were slightly reluctant to enter in... See more

Company details

  1. Legal Services

Written by the company

At Finance.Claims we are dedicated to providing comprehensive claims services for customers who have been mis-sold car finance. Our mission is to advocate on behalf of our clients, ensuring they receive the compensation and justice they deserve. We understand the complexities and frustrations that can arise from mis-sold car finance, and we are committed to navigating these challenges with expertise and care.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

636 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 7% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(636)

264 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Great

So far so good. Very straight forward and so easy to do. Haven’t had to deal with anyone personally, all done online and quickly. About a week after first looking at a possible claim, I was told my claim had been submitted and now I just wait to hear back from the companies that I had finance with. Have only given 4* as I have recieved no money or been told I’m due any. The service is not yet complete so it would be wrong to give 5*. But what they have done so far, has been great.

26 January 2026
Rated 5 out of 5 stars

Very helpful

Very helpful in tracking down old agreements. Keep you updated and informed at all stages. I am awaiting the outcome, but either way I can't fault them, I would recommend.

22 January 2026

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