Ordered filters on the 7th June and told dispatched by 9th June now 18th June and still waiting for delivery. Filters paid for but nothing arrived
Company replied
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See what reviewers are saying
Was given Filter Finder's info by our UK office. Started working with Tianna Heffernan who immediately offered assistance and was quick to understand our needs. Tianna even went the extra mile when... See more
Found company on Google, and emailed an enquiry over Tianna who was extremely helpful in making this process easy, quote came back straight away, upon which I placed order. Delivery was very quick and... See more
Purchased a variety of filters for a Fendt Tractor, great on price and all of the filters ordered matched the originals perfect with correct O rings and accessories. After placing the order one of the... See more
Company replied
Company details
Written by the company
Developed in 2016, FilterFinder was founded on the idea of creating a platform to make the process of purchasing Hydraulic Filters easy and simple for our customers. Following more than 50 years in filtration from our parent company we created FilterFinder to allow our customers to get access to our huge range of alternative Hydraulic Filters with the click of a button.
Contact info
5 Dabell Avenue, NG6 8WA, Nottingham, United Kingdom
- 1159758948
- support@filterfinder.co.uk
- filterfinder.co.uk
4.2
Great
227 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
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Great service, highly recommended!
I needed US spec items that were a 6-8 week lead time. Filter Finder supplied alternate replacement filters in 24 hours. Very knowledgeable staff and prompt service. Would highly recommend!
29 April 2022
10 days later still not received any…
10 days later still not received any filters or been updated on my order that was supposed to be with me in 48 hours
16 April 2022
Reply from FilterFinder
Thank you for your review, we are sorry to hear that you haven't recieved your order yet. We did ring you last week to update you on your order and left a voicemail with the updated delivery date.
As a gesture of goodwill we do have a substitute element which you should recieve from our driver today and will last you in the meantime.
If you need anything else please contact us and we will be happy to help, thank you.
Excellent product and customer service…
Excellent product and customer service - purchased many filter and will continue to do so 1st class service
22 March 2022
Unprompted review
Fast response to any sales or technical…
Fast response to any sales or technical queries and an excellent end product - will use them again
22 March 2022
Unprompted review
Great service
22 March 2022
Unprompted review
Great service, only wish we needed more filters
was able to show me the correct parts i needed, explain lead times etc. once chosen the items can really quickly at a fraction of the price the machine manufacturers wanted.
7 March 2022
Great price!
5 March 2022
Very Useful company that Needs to expand more
Had a hard to source Hydraulic filter that was only available in china . Just providing the OEM number this company had made one up for half of the cost and shipped it to me the same week . Hoping this company expands to fuel engine+transmission filters
25 February 2022
Unprompted review
Reply from FilterFinder
Hi Kurt, wow.. this is an amazing review thank you so much! We're so glad we made the process so simple for you. We are investing potentially expanding our range in future so keep your eyes peeled. If you need anything at all please get in touch!
Ordered and dispatched for next day…
Ordered and dispatched for next day delivery, arrived and happy with product cannot fault.
24 February 2022
Unprompted review
Reply from FilterFinder
Hi Paul, thank you for your review. Amazing to hear that you where impressed with our service! Please contact us if you need anything in future.
Thorough and fast experience
Thorough and fast experience. Fantastic service, wouldn't hesitate to use again and the free gift was a great surprise, thank you.
24 February 2022
Unprompted review
Reply from FilterFinder
Hi Jamie, we're so glad we managed to get the elements to you quickly. You're welcome for your free gift too (on all orders over £50 ;) ). Please get in touch if you need anything else.
Reply from FilterFinder
Hi Scott, thank you for your review. We're so glad we could help and for anything in future please get in touch!
Elliot was very helpful finding correct…
Elliot was very helpful finding correct element on website chat
15 February 2022
Reply from FilterFinder
Hi Tommy, thanks for your feedback I'm so glad I could help! If you need anything else please let us know.
As described and fast delivery
16 January 2022
Reply from FilterFinder
Thank you for your review. We're really happy we could fulfill your needs and with a speedy delivery too! If you need anything we're always here
Great service but the delivery company…
Great service but the delivery company was really bad, 5 days late.
21 December 2021
Reply from FilterFinder
Hi Michael, thank you for your review it was great speaking with you.
Please accept our apology on behalf of our courier, we have opened and enquiry with them to ensure this doesn't occur with future orders.
We look forward to seeing you again in 2022!
Great price & excellent service
21 December 2021
Reply from FilterFinder
Hi Kevin, thank you for your review.
I'm really glad we could help and for anything in future please get in touch!
Filter was great can't fault it
Filter was great can't fault it, good customer services thanks Bob!
4 November 2021
Unprompted review
Reply from FilterFinder
Hi Jen, thank you for your review, we're so glad our service was spot on. If you need anything in future please get in touch!
Just a few words of thanks to filter…
Just a few words of thanks to filter finder staff and management what great service
And really appreciate the phone call to check if I was happy , shall keep them at the top when ordering more filters many thanks kevin oakman
4 October 2021
Reply from FilterFinder
Hi Kevin, I read this one out to the office as it was really heartwarming to hear such fantastic feedback. We very much look forward to welcoming you back and if you need anything in future please get in touch :)
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