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Review summary

Created with AI, based on recent reviews

Considering 312 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product, noting its excellent quality and the positive impact it has on their skin and hair. Many appreciate the easy installation process and the sleek design of the filters, which seamlessly integrate into their bathrooms. People also highlight the great value for money, finding the filters to be a worthwhile investment for improved water quality. However, some customers were dissatisfied with the customer service, mentioning issues like unresponsiveness, difficulties with refunds, and slow replies. A few people also experienced problems with decreased water pressure after installing the filters, or found that the filters did not effectively remove lead as expected.

What people talk about most

Product

Consumers generally express satisfaction with the product, highlighting its effectiveness in improving skin... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the high quality and luxurious feel of... See more

User experience

Customers consistently note positive experiences with user experience, particularly highlighting the ease of... See more

Value for money

People report positive experiences with value for money. Many customers find the product to be a worthwhile... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers report positive experiences,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Filterbaby Skincare Filter 2.0 has been such a smart addition to my routine. Installation was easy, and the black finish looks sleek and modern on my sink. The biggest difference I noticed is... See more

Rated 5 out of 5 stars

Smooth and fast delivery. Packaging felt high quality and luxury. Integrity of product felt amazing and instructions were so helpful. It made putting my filter on so easy. I absolutely love the toggle... See more

Rated 5 out of 5 stars

I got the Filterbaby Skincare Filter 2.0 in Shiny Gold. The filter installation was honestly super easy! All the pieces were included, the instructions were clear and concise. It took me probably ar... See more

Rated 5 out of 5 stars

I haven’t used my Filterbaby yet, but the packaging looks very sleek and well-designed. The parts aren’t labeled, but the QR code makes setup easy by linking to detailed instructions, including a vide... See more


Company details

  1. Health and Beauty Shop

Written by the company

The #1 Water Filtration Device for Skincare Clinically tested & dermatologist-recommended, made for skincare. Healthier skin starts with your water. Your skin deserves clean water at a minimum. Filterbaby is the world's first clinically tested and dermatologist approved water filtration device made for skincare. Benefits: Increase skin moisture Unclog your pores, prevent breakouts Protect skin barrier Prevent signs of premature aging Increase skin radiance


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

469 reviews

5-star
4-star
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1-star

Replied to 30% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Amazing faucet and shower filters!

I can't believe I went so long without FilterBaby. The difference in my tap water was noticeable right away- it is cleaner and feels smoother. Installation was super easy and convenient. It does not take much space on my sink and actually looks very stylish. Definitely worth every penny spent!
As for the shower filter, this was a game changer for me. My hair was always dry and just after a single shower with the filter installed, I was able to spot the difference right away! My hair feels so much softer right now! It feels like a small and amazing luxury in my routine- definitely an upgrade!

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Filterbaby Really Did Its Thing!

I got the Filterbaby Skincare Filter 2.0 Bathroom Sink Filter, and I really like it! It was super easy to put on my bathroom faucet, and I noticed a difference in my skin pretty quickly. The water feels cleaner and softer, and my skin’s been feeling smoother since I started using it. It’s honestly such a good buy, especially for how easy it is to use.

17 October 2025
Unprompted review
Rated 5 out of 5 stars

Great for better skin and hair

This filter surprised me! It came in such a high quality box and the product itself is such great quality as well. I got the black one, so it’s very sleek. My hair and skin feel so much better with the filter. My hair got so dull from my new apartment’s water. Would recommend!

15 October 2025
Unprompted review
Rated 4 out of 5 stars

I like the product aesthetically

I like the product aesthetically, and it comes with a great range of adapters for the airator options on faucets. However, it unfortunately still didn't fit my bathroom sink, so I had to install it in my kitchen.

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Great Filter

This is a great water filter! It is durable quality and has great water pressure! I haven't had any issues with it and i'm seeing an improvement in my skin!

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Shower Filter = Game Changer

Love this shower filter! The packaging was clean and organized, and installation was super quick — took me under 10 minutes. It fits perfectly, doesn’t leak, and the water flow feels great. Im excited to see what it does for my hair! Definitely worth it for the quality and design.

14 October 2025
Unprompted review
Rated 5 out of 5 stars

I love my Filterbaby filter!

I love my Filterbaby filter!! As a skincare lover, you don’t realize how much gunk is actually in your tap water until you see it. Even watching how much came out of my aerator during installation was shocking! 10/10 — if you want glowy skin, get yourself a Filterbaby ;)

13 October 2025
Unprompted review
Rated 5 out of 5 stars

I’m super pleased with this filter

I’m super pleased with this filter. It was so easy to install and fits perfectly with my dual shower head. I already have the Filterbaby sink attachment, so when I saw there was a shower filter I knew I had to try it.

Because I often wash my face in the shower, I’m excited to see if my skin shows any improvement. While I couldn’t necessarily feel a difference when I added the filter, I know I’ll be able to see one soon. I am also interested in the potential hair effects. The color matches wonderfully and It doesn’t add too much bulk to the shower.

15 October 2025
Unprompted review
Rated 5 out of 5 stars

Game Changing for Shower!!

This shower filter is truly a game changer for my skin, hair, and overall shower experience. Since I started using the Filterbaby Pro Series Shower Filter, I have noticed a big difference in the water from my shower and the effects it has had on my skin and hair. Before installing this filter, I always felt my skin to be dry and tight after showering, and my hair constantly felt dull no matter what shampoo or product I used. Within the first week of using this filter, I noticed my skin being less irritated and my hair feeling smoother and shinier. I was a bit hesitant about the claims that it reduces chlorine, chloramine, and even heavy metals like lead, but I can actually feel the difference in my showers now!

The actual filter is made of super good material, feeling extremely sturdy, and it was SO easy to install (literally took me less than 5 minutes).

Overall, this was one of the best recent purchases I've made. It is absolutely worth it! Its an upgrade I didnt know I needed, and now I can never go back!

11 October 2025
Unprompted review
Rated 5 out of 5 stars

I love my new filter baby!

I love my new filter baby! The color is perfect and it works son well. At first I was skeptical, but after using it for about a week now, I can't imagine my skin care routine without this water filter. My skin is hydrated, and glowing, I love it! Ive always struggled with acne and redness, but I truly see a difference with this!

14 October 2025
Unprompted review
Rated 5 out of 5 stars

Perfect Product for Skin Hydration

As someone who struggles with dry skin and acne, Filterbaby has been a lifesaver. I've already noticed my skin is less irritated and my breakouts have minimized. Easy to attach and utilize. Would definitely recommend!

13 October 2025
Unprompted review
Rated 2 out of 5 stars

not worth the money or frustration

These look pretty but are way over-priced, and of so-so quality. I spent $125 on the FIlter Pro, and now it is time to replace the filter ($42) and the lid won't come off. It requires a special wrench (which is nuts) and I have tried twisting it (yes, I followed the video guide, twisting counter clockwise) to no avail. I am in good shape - I can't imagine what its like for someone who might have motor skill issues. Really poor design. Don't recommend.

PS - I was reading all the 5-star reviews. C'mon - who writes like that? I assume they are mostly fake.

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Nice luxury

This was surprisingly easy to install as someone who has had no experience in home installation. It worked well and while I was concerned about the water stuck inside at first, it was great at cleaning itself out!

7 October 2025
Unprompted review
Rated 5 out of 5 stars

Skincare Faucet

I plug in this filterbaby skincare filter faucet in my bathroom, and I instantly can feel the difference in the water. My face feels cleaner, softer, and noticeably less irritated after washing. Installation was super easy too, with the included faucet adapters and clear instructions. This product makes a difference in my skincare for sure.

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Easy use Filterbaby

I was honestly surprised by how easy the Filterbaby was to set up. You didn't even need any tools! The instructions are very clear you can do it in about 5 minutes. They even include different adapters so it fits almost any sink. I love that it instantly makes tap water feel cleaner and softer. Super simple, no mess, and the desian looks so sleek.

25 September 2025
Unprompted review

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