Filefactory has not worked correctly since they went to a beta site a couple of months ago. First basic functionality did not work consistently. Now it refuses to connect at all this has been going... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Filefactory.com was once a shining light of file exchange site. It was reliable and trustworthy. Unfortunately no longer. The "upgrade" of the site has left it as a piece of crap. Poorly programmed, u... See more
Has Filefactory been closed down, I don't think they want Users. Used to be great, but now totally useless, here we go again, cannot sign in or cannot renew account, this happens constantly and no su... See more
I took out a lifetime subscription. For the first two years, reliability was around 90%. Then there were more and more download errors and files that disappeared. I assume that FileFactory has... See more
Company details
Written by the company
FileFactory is the longest running and most reputable file sharing service. Established in 2005, FileFactory is the leading provider of unlimited free file hosting. All files can be downloaded or streamed an unlimited number of times and Premium members enjoy unlimited speed, bandwidth and downloads.
Contact info
1.5
Bad
658 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
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I've only been with FileFactory for a…
I've only been with FileFactory for a couple of months, but it has been great!
4 October 2023
Unprompted review
No Support at all
Poor support they have and if you have any problem there will be no solution..You can't reach them and this is the main reason nobody use filefactory...
10 September 2023
Unprompted review
Reply from FileFactory
This is a fake review. This user registered on our website on 9th September 2023, and never contact our support team.
andy let me have a premium account for…
andy let me have a premium account for free for a few years. i am disabled and did not have any money. i told him if i ever got any money i would get a premium account for life time :) , i just did that.
31 August 2023
Unprompted review
Reply from FileFactory
Thanks for your support over the years, and we hope that you continue to enjoy our Premium services for a long time to come.
FileFactory is the best thing
FileFactory is the best thing. I also have beewith for more years than I can remember. I reccomend them to everyone I know.
29 August 2023
Unprompted review
Recommended by colleagues
Recommended by colleagues, excellent service for the price. Very happy
24 August 2023
Unprompted review
Professional service. OUTSTANDING EXPERIENCE.
Professional service.
Application ALWAYS works.
I am a longstanding user and I have NEVER been disappointed.
System is easy to navigate and it does what it says it will do.
OUTSTANDING EXPERIENCE.
20 August 2023
Unprompted review
Reliable great service and support..
I have been with Filefactory for many years and always found the service reliable, easy to use and support when needed. Recommend to anyone of need of sharing files etc..
11 August 2023
Unprompted review
This is a great service
This is a great service! I am a downloader. I used to just use the free links for File Factory which worked ok. I finally purchased the service for a week. That experience was so good I purchased the yearly subscription and I never looked back. When used in conjunction with JDownloader 2, it is fantastic! Don't wait a year or two before waiting to get th subscription. You will not regret it. Do it...Do it now!
7 August 2023
Unprompted review
Great the download speeds
File Factory is great the download speeds are awesome and very competitive for the price compared to what other similar services in the market would recommend and will be renewing my subscription once I get paid
14 June 2023
Unprompted review
Been a subscriber for many years
I like that I can search on this site and it is private. It would be even better if the files were not limited to something like 5GB. But I can live with that.
4 July 2023
Unprompted review
Fast and reliable
2 July 2023
Unprompted review
Customer support is exellent
Customer support is exellent. Downloads very fast.
Great web site!
10 May 2023
Unprompted review
Filefactory…
Never had a problem with Filefactory reliable, good download speeds.
Keep doing what you do best.
22 May 2023
Unprompted review
Reliable host
I have been using FileFactory on and off for quite a while - I had a spell of using multidomain downloaders but always come back to FileFactory for reliability and honesty
1 October 2022
Unprompted review
im getting to test out programs that havent been able to chewck out how the programs actually work
13 May 2023
Unprompted review
Great Service
Great way to store files of all size and type, reasonable price and speed of transfer is great
12 May 2023
Unprompted review
Filefactory is the best download site
Filefactory is the best download site. So im here to give review
2 May 2023
Unprompted review
Oh, I like the easy ones.
Oh, I like the easy ones. I told FileFactory about the problem. It happened, as many times it does, on the Mercury Retrograde. Andy got right after it, and fixed it in 3 days (probably two). Excuse me for old fashioned terms, but Huzzah! Huzzah! Huzzah!
Andy, you and your group get 6 stars from me!
24 April 2023
Unprompted review
certificate renewal
I have been with FileFactory for several years and have had two problems, which the support team took care of in a timely manor. Support is very polite and helpful.
I am extremely impressed with FileFactory.
John
18 April 2023
Unprompted review
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