fiitg.com Reviews 342

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I have been ordering jerseys from them since 2020, for myself and for several DJ friends. Recently I've been ordering the t-shirts, I get compliments on every one of them. The quality is excellent. Th... See more

Company replied

Rated 5 out of 5 stars

My blank Cream Royal Pinstripe Baseball Jersey is excellent! It is a well-fitting, comfortable jersey, with all the proper features. The stitching is snug and tight, with no puckering of material; t... See more

Company replied

Rated 5 out of 5 stars

From the start, Helen was great, she provided fast, prompt service and answered all my queries. I ordered 16 x personalised baseball shirts, differents names & numbers on front and back. All items arr... See more

Rated 1 out of 5 stars

Design and color look exactly like what was ordered! (The only Pro) The material is very light weight and sizing seems off. Wasn't given option for stitching on soccer jersey. Ordered for youth socce... See more

Company replied

Company details

Written by the company

FIITG Sportswear was established in 2006, it specialized at customizing jerseys, shorts, hoodies, hats & Tshirts with most affordable price and premium quality online. We have worked with large companies, small businesses, groups, events, teams, sports fans and individuals for over 15 years.


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4.1

Great

TrustScore 4 out of 5

342 reviews

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Rated 1 out of 5 stars

I never received my stuff and I didn't…

I never received my stuff and I didn't get my money back.

11 December 2022
fiitg.com logo

Reply from fiitg.com

Hi Alfred!

Thank you for your honest feedback. We're sorry to hear your experience with us has not been the most positive, but we hope we can improve it moving forward! We found that the order was incorrect and we contacted you via email, did you get them? The order was refund now, you can check with your account later.
We understand that our services may not fit your business needs, and we wish you all the best in your future endeavors.

Fiitg

Rated 5 out of 5 stars

Great jerseys!

Designing process support and service was smooth and straight forward. The jerseys look great and were very affordable!

2 December 2022
Rated 5 out of 5 stars

I have several wonderful customized varsity jacket

I have several wonderful customized baseball jersey that FIITG has made for me. Great quality and great look. Exactly what I wanted. To be fair, don't expect to have your items overnight. They are made in China and take a bit to construct and ship (think 3 to 4 weeks from time of order until receipt). However, the product you receive is well worth the wait.

30 December 2022
Unprompted review
Rated 5 out of 5 stars

Proud Principal Harris

OMG ~ I have been wanting a customized hockey jersey FOREVER! When I saw the FIITG ad I just went for it. I bought a hockey jersey AND a baseball jersey with my school name and Principal/number on the back. The delivery took a little longer than I had anticipated, but I didn’t need them for any specific date. So, give yourself at least a two month window if you plan to order. My students and I LOVE the jerseys and I WILL be ordering again now that they have an option to put a customized logo/mascot on front. Yay!!!

1 September 2022
Unprompted review
Rated 1 out of 5 stars

I asked for a refund

23 December 2022
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Reply from fiitg.com

Hi David!

Thank you for your honest feedback. We're sorry to hear your experience with us has not been the most positive, but we hope we can improve it moving forward!
We would be happy to review your experience and fix any issues with the products you've received. We will get this taken care of for you asap! We again apologize for this! Please email us at support@fiitg.com, as we'd love to hear from you.

Fiitg

Rated 5 out of 5 stars

I loved working with Fiitg

I loved working with Fiitg! They had great customer service and the jerseys we received were in great condition. I love how everything was customized and the fit of jerseys were great.

7 December 2022
Rated 5 out of 5 stars

Logo Custom Jerseys For My Sales Team

We used Fiitg.com for our corporate sales team jersey's. Everyone on our team LOVED THEM!! This company was super easy to work with and very communicative. We needed very specific colors as well as our team logo and needed them ready by a specific timeframe. Fiitg.com made that happen! I would highly recommend them for your next project. The quality of the stitching and jersey material was top notch. Thank You Fiitg.com!!!!!!!!!!

2 December 2022
Rated 1 out of 5 stars

My order was never received at the…

My order was never received at the U.S.P.S. Ordered on 11/14. I was given a tracking number for a pre shipment label created on 11/24. I ordered a blank varsity jacket so I didn’t understand why the shipping time was the same as a custom order. I emailed on 12/4 inquiring about my order. It had not moved since 11/28. Helen said she would look into it. I had a client I needed the jacket for in a specific time period. It would be another week of stalling. Helen said she was waiting to hear from the express shipping company and I wanted a refund. My refund was based on what they said which is nuts since I never got the item. That issue is now between the seller and shipper. I would never order from here again and as a small business, I was looking for a vendor for my custom varsity jackets. I lost money and a client.

14 November 2022
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Reply from fiitg.com

Hi Stephanie!

We are so sorry for this and that is not we expect for you to have. The shipping info has delayed and we are looking for new courier so the shipping will not takes too long. Please contact us again and we will help you handle this properly. Thank you for your feedback.

Fiitg

Rated 1 out of 5 stars

bunch of scam artists

What a bunch of scam artists. Let me pay for my customized jersey. Then after I paid they sent me an email saying I would need to pay more due to the customization. F these clowns.

24 October 2022
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Reply from fiitg.com

Hi Mason!

Hi! We want to thank you for shopping with us and we apologize that you have had some issues with your most recent orders.

The total cost of your custom jersey order depends on a few factors, including the style of jersey, how many are being printed or stitched, and the custom text you enter. The more jerseys you order, the cheaper your price per jersey will be. We noticed that you only paid for blank jersey but you had customized names and numbers at the same time. The custom contents will cost extra, we are sorry for the misunderstanding, and the order was canceled by you on Oct 27th, the refund was sent at the same day. Please double check it.

We understand that our services may not fit your business needs, and we wish you all the best in your future endeavors.

Thanks,
Fiitg

Rated 5 out of 5 stars

Helen Lewis

Helen Lewis, was AWESOME to work with. I had a custom jersey with some requirements - and she went above and beyond - I will be coming back 😎😎

30 November 2022
Unprompted review

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