Firstly I was pleasantly surprised to find the item in stock as it had been released quite some time ago and I needed a genuine NECA Alien Big Chap specifically for a gift. Communication from Fig... See more
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My Alex Murphy Neca figure was delivered in perfect condition. Well packaged to avoid damage and it was delivered quickly. My first time buying but will definitely buy again! Great service, highly rec... See more
Company replied
I've been a customer at Figureland since 2019 and they haven't let me down once, their customer service is impecable. It's become my first stop whenever I'm in the market for a figure. My only com... See more
Company replied
I can't rate their service highly enough. I purchased a figure on pre-order, as their price was the best available, and emailed them regarding timeline. They were very helpful and kept me up to date w... See more
Company details
Written by the company
Looking for the latest awesome collectible products from global leading manufacturers? Welcome to Figureland, an independent online business providing customers and dedicated collectors with the latest sought after products along with excellent customer services to guarantee customer satisfaction since 2015. Together with our global leading distribution partners who work alongside hundreds of companies including such names as Hasbro, Mattel, NECA, Mcfarlane Toys, Funko, Iron Studios, Sideshow and Hot Toys, we can provide a huge variety of products including but not limited to Figures, Statues, Prop Replicas, Models, Costumes and Masks, Diecast, Life Size products, and almost everything related to Toys, Games and Playthings and much more. If you are searching for a unique product not listed on the Figureland website, it could still be available so please get in touch because Figureland serves and assists customers with many additional products not listed on the website. Regards Figureland.
Contact info
15 Fernlea Avenue, CT6 8UG, Herne Bay, United Kingdom
- 01895 349595
- enquiries@figureland.co.uk
- figureland.co.uk
Recommend for collectors
Firstly I was pleasantly surprised to find the item in stock as it had been released quite some time ago and I needed a genuine NECA Alien Big Chap specifically for a gift.
Communication from Figureland was excellent keeping me posted at each step.
The order was processed and delivered super quick and packed very well taking extra care for ‘the collector’
Highly recommend.
Many thanks.
Excellent...
Excellent communication and fantastically well packaged figures, would recommend and will be using again. many thanks
Fast, Friendly, and Trustworthy
I had a fantastic experience with Figureland! They are incredibly reliable and trustworthy. Communication was always friendly, clear, and very fast, which made the whole process smooth and stress-free. I highly recommend Figureland to anyone looking for great service and professionalism. Will definitely shop here again!
Untested seller, I was apprehensive, but ultimately pleasantly surprised.
I pre ordered an item having not used Figureland before. I was apprehensive as I was aware a friend of mine had recently lost money through a collectible toy business misconduct.
Figureland kept me informed by proactive update emails, they were responsive when I had queries, and ultimately my item arrived very well packaged and protected and I couldn't have been happier.
I will definitely use Figureland again.
Excellent communication and well…
Excellent communication and well packaged, quality service, would purchase from this seller again.
Excellent!
Excellent! I buy my Living Dead Dolls from here in the UK and have received excellent service every time. Would absolutely recommend this store as a safe and reliable place to buy your collectibles from! Great communication and products every time.
Great Company with fantastic service my…
Great Company with fantastic service my goods were well packaged and fast delivery I recommend this site 5*
Quality service
I ordered a NECA figure for my dad's Christmas present. It was a pre-order item. The figureland team notified me as soon as it was ready, it arrived quickly and in perfect condition.
Great customer service all around!
Figureland is a great store
Figureland is a great store. They have lots of great collectibles, some of which are quite hard to find.
Their communications are always very helpful and friendly.
I’m always happy to recommend this store to others knowing that they’ll be in safe hands.
A great experience
A great experience. The customer service is excellent with helpful updates about orders and delivery times.
Will definitely become one of my regular places to shop. Thankyou 👍

Reply from Figureland
Brilliant company
Best company there is for collectibles!! I've been using figureland for a couple of years now and the service has always been second to none! Steve is always on point with prices, communication and customer service. 10/10

Reply from Figureland
Figureland quickly becoming my main supplier
I've ordered a few times with them in the past with no issues and the most recent order was no different, there was a delay on dispatch of an order and were kind enough to upgrade to 1st class delivery at no cost to me

Reply from Figureland
First class service
First class service ! Fast delivery. Item arrived packaged very well and undamaged. Happy with the service. The welcome email was a nice touch also 👏
Great service
My Alex Murphy Neca figure was delivered in perfect condition. Well packaged to avoid damage and it was delivered quickly. My first time buying but will definitely buy again! Great service, highly recommended! Thanks.

Reply from Figureland
Professional and friendly
Professional and friendly. They always responded immediately to all my questions with kindness and friendliness. The item I ordered from them arrived today and I am extremely satisfied. I will definitely order from this site again! Thanks Figureland 😄

Reply from Figureland
My order was sent quickly and the…
My order was sent quickly and the packaging was exceptional. Also good communication so would highly recommend and will be buying again.
I have yet to have a bad experience and would recommend
Ive ordered several times from this company and have never had any issues. My order is always sent out within a reasonable time and any queries are also answered very quickly. They have a point system which can come in handy and the prices are fair. I always shop there if i can. I have yet to have a bad experience and would recommend
This was my first time buying from…
This was my first time buying from Figureland and having had some bad experiences with other online retailers recently, I was a little apprehensive, however I needn't have worried. Communication was really good and the information provided on the website regarding pre-orders was comprehensive. The item I ordered was extremely well-packaged and arrived exactly when Figureland said it would. I am really happy with everything and would definitely recommend buying from them. I will certainly be using them again.

Reply from Figureland
So glad I pre-ordered through Figureland
I was mildly concerned when my pre-order for the alien queen was delayed and Figureland's policy is that you can't email them questions about pre-orders, but they did keep me up to date on the reason why it was delayed, then one day I got an email saying the figure was on its way and the next day it arrived!

Reply from Figureland
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