Fido Finance Reviews 999

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 163 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the outstanding service and professional staff, who are often described as friendly, helpful, and dedicated to achieving the best outcomes. Many appreciate the clear, honest, and timely communication, which makes the entire process feel less stressful and more supportive. The user experience is frequently praised for being smooth, efficient, and hassle-free, with many noting the quick response times and ease of understanding. People also value the personalized approach, with staff going above and beyond to guide them through the process and address their unique situations. The customer service is consistently rated as exceptional, ensuring a comfortable and well-informed journey for consumers.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and friendly... See more

Service

Clients share positive opinions on service, frequently highlighting the smooth, stress-free, and easy process... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting excellent communication and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as easy, smooth, and... See more

Response time

Customers consistently note positive experiences with response times, highlighting prompt and clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve had an amazing experience with Fido Finance, and especially our broker Sandun. From start to finish, the service has been outstanding. Sandun went above and beyond to get our loan over the... See more

Rated 5 out of 5 stars

I wouldn't choose anyone else! Kosta was friendly, always available and completely understanding of my unique situation and finance needs. I have high expectations and these guys surpassed my stan... See more

Rated 5 out of 5 stars

A genuinely hassle free experience. 10/10 to Jordan Rose for being an absolute legend and meticulously guiding me throughout the process. He took care of everything and we achieved out monthly repayme... See more

Rated 5 out of 5 stars

Jake Ginn was awesome to work with. The process was made infinitely easier thanks to Jake finding the best deal that suited our priorities. Beat previous offers from the dealership and standard banks.... See more


Company details

  1. Finance Broker
  2. Car Finance and Loan Company
  3. Insurance Broker

Written by the company

Whether it’s a loan for your new or used car, ute, van, motorbike or caravan, Fido is your auto finance companion. We have access to the best car loan rates from over 30 bank and non-bank lenders, and waste no time getting them directly to you. Fido Finance; Car Finance, Off the chain.


Contact info

5.0

Excellent

TrustScore 5 out of 5

999 reviews

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Asks customers to review

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Rated 5 out of 5 stars

Jake’s 10/10 service

What made my experience great was Jake Ginn and the helpful team always being respectful full and kind and dedicated to help no matter if there is any bumps in the road Jake always found a solution, I was givin daily updates about how everything was going which really helped and Jake really helped me out of rough spot. I recommend Jake Ginn from fido finance and the rest of the Fido team for any car loans you wish to try to get.

2 February 2026
Rated 5 out of 5 stars

Very happy with the service provided

Sandun from Fido finance was very helpful through the whole process explaining every step involved. He made the process stress free and was fast to get the settlement complete

29 January 2026
Unprompted review
Rated 5 out of 5 stars

We had a fantastic experience with Liam…

We had a fantastic experience with Liam arranging finance for our new caravan. He was efficient, professional, and kept us updated at every step of the process. Everything was handled in a very timely manner, and the whole experience was smooth and stress- free. Highly reccomend Liam to anyone looking for a great finance broker.

23 January 2026
Rated 5 out of 5 stars

It is refreshing to deal with people…

It is refreshing to deal with people who are honest and very up front with their dealings. Great to be able to speak to a person here in Australia and not deal with a call centre in India or the Philippines and have some one speak Australian English, makes it so much easier to understand. They worked hard to deliver what they promised. Jake was fantastic and really knew his product of finance.

21 January 2026
Rated 5 out of 5 stars

Fast and Efficient

Sandun looked after me right through the really speedy process. Explained all my choices and secured a great rate. Sorted!

19 January 2026
Rated 5 out of 5 stars

Very friendly finance business

Very friendly finance business. Sunda is very experienced to consult with finance to customer needed, he is a hard worker and nice person I would like to talk to. Please give my great gratitude to your staffs for helping me for the vehicle.

14 January 2026
Rated 5 out of 5 stars

Highly Recommend Fido Finance & Sandun

We’ve had an amazing experience with Fido Finance, and especially our broker Sandun. From start to finish, the service has been outstanding.

Sandun went above and beyond to get our loan over the line and worked tirelessly to secure us the best possible rate. Communication was clear, honest, and timely throughout the entire process, which made everything feel so much less stressful.

We genuinely felt supported every step of the way and couldn’t be happier with the outcome. Highly recommend Fido Finance and Sandun to anyone looking for a broker who truly has your best interests at heart.

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

The whole process was great and very easy.
From my first enquiry, Liam was great, he answered every question I had and explained every step of the process clearly. Once I decided to proceed with the loan. Liam did everything from filling in all the forms to negotiating with the seller. All I did was sign the forms.

8 January 2026
Rated 5 out of 5 stars

Jordan was great

Jordan was great, straight from the start of my initial contact.
The service provided was exceptional. Jordan was up front and honest throughout.
If he gave a time frame, he would achieve it every time.
It was no nonsense, quick and easy.
Many thanks to Fido and especially Jordan.
I have already passed on to some people just how quick and simple the process was for myself. I wouldn't hesitate to recommend them to anyone.

30 December 2025
Rated 3 out of 5 stars

The assistance was brilliant but there…

The assistance was brilliant but there were a few unknowns that only popped up at the end when I saw pricing so my original loan had a few thousand thrown on the end. Don’t feel I was quite explained these earlier in the chat.

6 January 2026

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