Fidelity Group Ltd. Reviews 

Zunaid was really helpful and understanding. I've had quite a few requests and he solved all the issues with my phone. 10/10

I have had the pleasure of working with Jenny at Fidelity, and I couldn't be more impressed. From the moment we started, Jenny's professionalism and expertise stood out. She took the time to understand my financial goals and provided tailored advice that truly made a difference.

Jenny is not only knowledgeable but also incredibly approachable. She patiently answered all my questions and ensured I felt confident in every decision. Her dedication to her clients is evident, and I felt supported throughout the entire process. Her commitment to excellence and customer care is exceptional!

I highly recommend Fidelity for anyone seeking an exceptional service provider and the kind of customer service I have experienced.

My experience with Fidelity is exactly what you would expect from a good company.
Steven was very polite and helpful, resolving our issues quickly and easily, this made me confident that it would be a positive experience should I need to contact them again in the future.

Mohsin and Atif were very helpful and informative today when installing our new broadband and telephone lines. They were both considerate to our belongings and made sure they minimised the disruption as much as possible

Steven Giyama thank you for the great and fast service you offer us.

Steven was very professional and helpful in resolving our issue with the phones

Sileshan is always super helpful and quick with his work. Always patient and willing to explain problems we are having.

Our company had an issue with a broken phone, I called Fidelity and spoke to Steven. He helped to resolve the situation very efficiently and remained in constant contact with updates. Very polite gentleman!

Zunaid at Fidelity support understood the reported problem and sorted it out within 2 hours

Atif and Mohsin installed our internet today , fab job both, no mess and very nice 🙂

I have only been a customer of this company a month but I have always found employees friendly and helpful.
I would particularly like to thank Steven for his kind and patient help when I had teething issues with my telephone.
From my experience so far I think I have found a good company to deal with.

Steven from support at Fidelity Group was able to help me with my phone system issues very quickly and efficiently, and has made my day-to-day work environment a lot better.

It was a pleasure working with Skyla and the team.

Skyla was knowledgable, easy to talk with, and made the whole process so simple!

Going digital on my phone was an interesting experience and fairly simple once it was started. My thanks to Laura and Mary for helping me move to Voip and for keeping my landline number which was vitally important to me. Finally, thank you Zunaid for helping sort out why my old phone set up would not work on digital.
May I say IF you are thinking of going digital make sure your phone system inside your home is either DECT or VOIP, older landline phones will not work on digital.
Keep In Touch is the way I went for an easy route into digital phone service.

We had a broken cable on our company desk phone and a replacement cable was sent out very quickly. We got some updates vie e-mail, when to expect the delivery. Great service, thank you!

Had a little difficulty connecting my Phone service with the Internet Router, there were no instructions delivered with the Router, had to contact the Technical Help team and spoke to Steven who successfully talked me through the operation. Now up and running perfectly. Thank you Steven.

ALWAY VERY HELPFUL AND QUICK AND EFFICANT WOULD RECOMMEND

Recently had our new office phones set up with Kellagh. Absolutely no issues very knowledgeable with regards to the product and very helpful throughout the process with regular updates and advice. Would certainly recommend. Thanks, RCS.

Steven helped to resolve an issue I was having with Horizon and was very quick to respond and to troubleshoot what was going wrong and to follow up to make sure it was resolved successfully.

Atif SAleem was amazing and sorted the problem