The vendor provided me with rims without TPMS sensors even after verifying my order against the VIN. "We know what fits" - what a joke.
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Comunication a bit slow and still we did not understand why we had to buy our whells on the Finnish website (paying them 100 Eur more than on the German one), when our wheels have been shipped directl... See more
Wheels ware ok but summer tires not so good. DOT was on them 13/17. So when I will but them to the car springtime they will be over 3 years old. All so the balance of tires seems to be off.. Ti... See more
Company replied
Very nice service. Wheels and tires were extremely well packed and professionally assembled. TPMS valves worked as they should. Shopping experience was nice. Very good information about the assembly a... See more
Company details
Information provided by various external sources
In our shop you can find a huge selection of alloy wheels, tyres and wheel and tyre packages. Our 3D configurator helps you to find new rims!
Contact info
Antonstraße 3c, 01097, Dresden, Germany
- 0049 351 / 89 570 300
- shop@wheeloutlet.com
- fi.wheeloutlet.com
3.1
Average
44 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent ordering
Ordered a set of rims and everything worked out excellently. Ordering and delivery, all really smooth.
Thanks!
17 October 2020
Unprompted review
Customer service is excellent
Customer service is excellent, informing all the time what is happening with the order.
Actual shipment happened faster than estimated and wheels were as described. Positive surprise was that manufacturer original center mark was fitting to RIAL's wheel.
21 September 2020
Unprompted review
Responsive customer service
Responsive customer service, fast delivery and informative order updates. Need only one rim and they made it possible
8 September 2020
Unprompted review
Super service
Service fast and lots of delivery information available. The tires are new and just the way they should be. The only minus is the price, which is more expensive on Finnish pages than on German-language ones.
I recommend your service, Thank you!
9 June 2020
Unprompted review
Very good service
The service was good and I got fast replies to all my questions and issues. Even though the shipping took a little longer than expected (though probably because of the COVID situation) I am very happy with the shoping experience and the wheels were what I expected. Great website
30 May 2020
Unprompted review
all in all a great website
Comunication a bit slow and still we did not understand why we had to buy our whells on the Finnish website (paying them 100 Eur more than on the German one), when our wheels have been shipped directly from Germany. A part from this, all the rest of the service has been great and the product perfect.
27 May 2020
Unprompted review
Well informed delivery
Well informed delivery, good price, very informative website, even has wheel weights specified.
23 April 2020
Unprompted review
Second time I have bought wheels and…
Second time I have bought wheels and couldn't be more please. Quick delivery and price level is great. Also the 3D simulator is awesome. Definitely will order again, Thank you!!
6 April 2020
Unprompted review
Wheels ware ok but summer tires not so…
Wheels ware ok but summer tires not so good. DOT was on them 13/17. So when I will but them to the car springtime they will be over 3 years old. All so the balance of tires seems to be off..
Tires that are just under 3 years old may be sold as new but have a shorter life. I have never seen before that more then 20 wheel weights per wheel being used to balance the tire, as the tire set I had ordered. I can't attach them to my car yet as the road is not yet suitable for summer tires and test do the tires shake a lot.. It would be a good idea to have the DOT date displayed on the tires sold on the site.
And one star out because the customer service response to the criticism was too defensive and all-knowing. I know that less than 3 years can be sold as a new tire and et al., But it would be good to know what I am buying.
22 February 2020
Unprompted review
Reply from fi.wheeloutlet.com
Dear customer,
thank you very much for your rating.
Your tyres are in perfect working order and should be considered as new.
Tyres can be offered and sold as brand new up to a product age of 3 years, as long as the storage of the tyres corresponds to the storage of new goods.
Up to a product age of 5 years the goods may still be sold as new according to the tyre industry, as long as the above mentioned conditions are still fulfilled.
The dealer is only advised to inform the customer of this value when purchasing a tyre with a product age of 3 years or more.
There is no legal obligation.
It is guaranteed that the storage of tyres at our selected suppliers as well as at us as a specialist dealer always complies with the specifications for the storage of new goods.
A always safe drive wishes Wheeloutlet
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