FI Real Estate Management Reviews 29

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

An absolute shit show. Mouldy, rubbish, leftover empty bottles, dirty plates. Carpet and furniture filled with dog hair. Mouldy wood, bugs, jobs that said would be done but not. Rude, incompetent lett... See more

Rated 5 out of 5 stars

Easy company and team to work with. As a business that values speed of set up it was great to be on site quickly after the handover and up and running with minimal fuss. Look forward to the ongoin... See more

Rated 1 out of 5 stars

Terrible place to work. You’ll have your soul ripped out of you if you work here. Great people are fired on ‘firing Fridays’ and they have a high staff turnover. Management intimidate and bully staff... See more

Rated 5 out of 5 stars

We have recently moved to Botany Bay Business Park through FI Real Estate Management, and the experience has been exceptional from start to finish. Rob, our letting agent, was absolutely brilliant -... See more

Company details

  1. Property Management Company
  2. Business Center
  3. Conference and Meeting Room Service
  4. Coworking Space
  5. Property Maintenance

About FI Real Estate Management

Written by the company

We are one of the UK’s most established names in commercial property and asset management.

Over the years, our team has managed more than 15m sq ft of commercial and industrial real estate. With just over four decades of experience and our extensive knowledge, we appreciate the true value of property.

We know how important finding the right Industrial, Warehousing, Office or Retail premises can be for your business, whether it is a new start-up or an established, growing company.

Our extensive commercial property portfolio, desire to work closely with our tenants and a track record that is second-to-none mean we are well placed to find your business a home where it can thrive.

In our experience of providing commercial property across industrial, office and retail sectors, we’ve come to understand market conditions and tenant aspirations across all property sectors.

We begin with people, not properties, so we understand what finding the right premises means to every kind of business.

Our aim is to set tenants up in a space that allows them to thrive and reach their full potential. We make it our mission to listen and understand how your business works, and with our wide-ranging portfolio of properties, find the ideal space and approach to support your business in the right way.

We listen to our tenants and partners, build relationships and create opportunities for you to succeed through collaboration on every level.

By flexing and adapting as our tenants grow, we are well placed to provide commercial spaces perfect for the demands of your business, now and in the future.


Contact info

3.4

Average

TrustScore 3.5 out of 5

29 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

An absolute shit show

An absolute shit show. Mouldy, rubbish, leftover empty bottles, dirty plates. Carpet and furniture filled with dog hair. Mouldy wood, bugs, jobs that said would be done but not. Rude, incompetent letting agent. Promised jobs to be chased with general manager, still not completed even when I moved out. Disgrace.

19 September 2024
Unprompted review
Rated 1 out of 5 stars

Disability discrimination to the…

Disability discrimination to the fullest, I am a disabled resident of one of the apartments they manage. There is plenty of available parking but they have refused to allocate me parking such a shame this happens on 2025

13 March 2025
Unprompted review
Rated 1 out of 5 stars

Please read! Advise from a Tenant

If you're considering leasing a property—whether from this company or any other for that matter, please consult a Solicitor to review the lease before signing,(their fee could be small change compared to what you could have to pay at the end of your lease) Additionally, insist on comprehensive photographic evidence of the property's condition at the start of the lease, ideally included as part of the agreement. Pay close attention to any clauses detailing your responsibilities at the end of the lease, as overlooking these could lead to huge costs.

20 February 2025
Unprompted review
Rated 1 out of 5 stars

Frequent Errors, Threats, and a Complete Lack of Professionalism

Our experience with this property management company has been consistently unsatisfactory. We encountered frequent issues with invoicing, including frequent amendments and subsequent credit notes, leading to significant confusion and discrepancies in their accounting records. Today, we experienced a particularly frustrating incident where we received threats of legal action regarding an invoice that had not even been issued. After four months of attempting to resolve this matter, we finally received the invoice today.

7 January 2025
Unprompted review
FI Real Estate Management logo

Reply from FI Real Estate Management

Hi David, we're sorry you've felt this way. Whilst errors can occur in any business, in this case we're confident we were very clear in our communication of all statement of accounts. It is unfortunate that this issue could not be resolved before sending an LBA. We are always available over the phone or via email to help our tenants in any way we can.

Rated 1 out of 5 stars

This company strung me along for 3…

This company strung me along for 3 weeks saying a tenancy agreement couldn’t be produced in a shorter time period when the truth of the matter was they were in discussions with the owners about doing a completely different development to what the owners had initially agreed with me.
Unprofessional, dishonest and disingenuous to say the least. But hey I’m sure they sleep just fine.

15 November 2024
Unprompted review
FI Real Estate Management logo

Reply from FI Real Estate Management

We understand your frustration with the delay in producing a tenancy agreement. We strive to provide transparent and efficient service to our customers, and we apologize that your experience did not reflect these values. We appreciate you bringing this to our attention and will take your feedback seriously as we continue to improve our processes.

Rated 1 out of 5 stars

Difficult company to work with when we moved out

They never repaid our deposit. Wish we never rented a unit from them they were a difficult company to work with when we moved out

20 March 2024
Unprompted review
FI Real Estate Management logo

Reply from FI Real Estate Management

We understand your frustration. We strive to provide a positive experience for all our customers, and we are sorry to hear that your experience did not meet your expectations. We appreciate your feedback and will take it into consideration as we work to improve our services.

Rated 1 out of 5 stars

Service charges doubled and unclear

Fi Real Estate management took over the management of our apartment block and they have hiked the service charges insurances and ground rent.

Service charges doubled straight away. Insurances doubled as soon as they took over but we managed to get it reduced after coming together as residents.

The service charge was not clear despite asking for a full breakdown.

20 December 2023
Unprompted review
Rated 1 out of 5 stars

Terrible place to work

Terrible place to work. You’ll have your soul ripped out of you if you work here. Great people are fired on ‘firing Fridays’ and they have a high staff turnover. Management intimidate and bully staff creating a suffocating environment. They’re asking us to leave positive reviews too - ironic!

6 December 2024
Unprompted review
Rated 5 out of 5 stars

Love the HQ in Chesterfield

Love the HQ in Chesterfield! The building is always clean and well-maintained and I love the coffee bar at reception. Most of all, Jan is absolutely amazing - such a lovely and helpful person, we all appreciate her so much :)

27 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

We recently rented a unit from FI Real Estate and the experience since acquiring the unit has been outstanding.

The team at FI Real Estate provides excellent service, responding to any queries or issues promptly and ensuring that everything is sorted immediately. Their commitment to customer care is clear, and having access to a dedicated team to service our needs with the facility has been a great benefit.

We are very pleased with the ongoing support and professionalism from FI Real Estate.

21 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service - Highly Recommend!

We recently worked with FI Real Estate Management to find a location for the HGV division of our operation, and we couldn’t be happier with the experience. Curtis and Rob were not only incredibly friendly and accommodating but also highly professional throughout the entire process.

From the outset, they went above and beyond to ensure all our requirements were met, ultimately providing us with the perfect location for our operations. The process was seamless and entirely frictionless, something that’s rare to find in this industry. Their communication stood out, with responses always being quick, clear, and helpful.

Thanks to their dedication and expertise, we’ve secured the ideal space and built a fantastic working relationship with them. We’re genuinely grateful for their support and wouldn’t hesitate to recommend FI Real Estate Management to any business in need of open storage, units, or warehouse space. Thank you, Curtis and Rob!

1 November 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Easy company and team to work with. As a business that values speed of set up it was great to be on site quickly after the handover and up and running with minimal fuss.
Look forward to the ongoing relationship with Bezan, Thomas and team.
Matt
Equip outdoor Technologies Ltd

19 November 2024
Unprompted review
Rated 5 out of 5 stars

FI Real Estate - Great Service and Responsiveness

Working with the team at FI Real Estate, especially Rob and Matthew, these guys were an absolute pleasure to work with.

Right from the start, the refurbishment work for our rental property, Rob put our my mind at ease with his can-do attitude and responsiveness - anytime an issue came up, he was on it straight away.

The communication from the whole FI Real Estate team was spot on throughout the process.

What I really appreciated was how focused they were on building a solid landlord-tenant relationship. They went the extra mile to make sure everything ran smoothly, which made things easy for us to the point of handover.

At the end of the day, were happy with the end result and the positive impact it's had. The service from Rob and Matthew I'll definitely be using them again in the future and our expansion plans.

If you're looking for a real estate partner you can rely on, I can't recommend FI Real Estate highly enough. These guys are the real deal and do great deals to!

1 July 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Service and Seamless Move to Botany Bay Business Park

We have recently moved to Botany Bay Business Park through FI Real Estate Management, and the experience has been exceptional from start to finish. Rob, our letting agent, was absolutely brilliant - quick to respond, incredibly attentive and proactive at every stage. I have never seen a lease go through so smoothly and swiftly; Rob made sure every step was handled efficiently and with our needs as a priority.

The entire FI Real Estate Management team went above and beyond to make us feel welcome and settle into our new warehouse. They not only met all our requests but also showed genuine enthusiasm in helping us get everything set up just the way we wanted. Moving to a new business park can be daunting, but they made it effortless. We couldn’t be happier with the service, and we look forward to a great experience at Botany Bay Business Park. Highly recommended!

18 October 2024
Unprompted review

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