FH Group International, Inc. Reviews 

274
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, reviewers had a great experience with this company. Many customers frequently mention that the new seat covers fit wonderfully, look just like original factory equipment, and are remarkably simple to install on various vehicle models. Many people also love the durable, high quality material, noting that it handles pets easily and remains very simple to clean over time. Some reviewers were not happy with minor manufacturing defects, mentioning that seams ripped easily or zippers broke right during the initial installation process. A few consumers additionally experienced frustrating issues with unexpected color mismatches across the pieces or missing parts and gifts in their delivery packages.

What people talk about most

Product

Clients share ambiguous opinions on product as reviewers praise the high quality, perfect fit, and easy... See more

Quality

Reviewers highlight positive aspects of quality, expressing satisfaction with high quality materials that fit... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Didn't really like how the seat covers attach to the bottom front or bottom back. Not a great design and don't hold the covers on very well. The seat covers themselves are nice - high quality and well... See more

Rated 3 out of 5 stars

Everything worked out well except for the headrest covers. Both of them ripped in the seam while I was putting them on.

Rated 3 out of 5 stars

The description wasn't clear, we thought it said that the covers were for arm rest which they didn't fit. Not quite the quality that we thought, but l made the covers work and it was an improvement o... See more

Rated 5 out of 5 stars

The seat covers purchased for our 2020 Toyota Sienna were easy to install and fit perfectly. We had several people comment that they thought that the covers were the original factory seats. The colo... See more


Company details

  1. Car Accessories Store

About FH Group International, Inc.

Written by the company

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Our mission is to exceed your expectations by providing a large selection of outstanding car accessories at affordable prices. We are constantly striving to provide our customers with the most efficient and friendly communications, smooth transactions, and speedy deliveries.

At FH Group International, Inc., we offer a variety of car accessories such as high quality seat covers and car covers for most makes and models on the market, protective floor mats, genuine leather steering wheel covers, and much, much more.

Every one of our products is meticulously designed and produced by our experienced team to meet your specific product needs and budget level. We carefully pick out and test all of our high-quality, innovative materials before manufacturing.

We also accept customized orders, original equipment manufacturer (OEM) orders, and wholesale orders. If you have any requests, don't hesitate to contact us! We are eager to do everything we can to assist you with your order.

Ultimately, your satisfaction is our utmost goal; every product and service we offer at FH Group is designed to make your life easier and more enjoyable. Our friendly customer service representatives are always available to answer your questions, listen to your comments, and address your concerns.

Contact info

3.9

Great

TrustScore 4 out of 5

274 reviews

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Hasn’t replied to negative reviews

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3.9

All reviews

(274)

33 reviews in the last 12 months

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Rated 3 out of 5 stars
FH Group International, Inc. logo

Reply from FH Group International, Inc.

We're really sorry you had trouble getting in touch with us. We understand how frustrating that can be. Our team does its best to respond quickly through email and messages, but we’re actively working on improving our communication options. If there’s anything unresolved, please reach out to us directly at info@fhgroupauto.com

Rated 1 out of 5 stars

Not accustomed to dealing with a company that operates this way

The product was tan and black instead of brown and black so I didn't want it because the tan would not match my seat covers. Upon attempting to return and get a full refund, I first received an email suggesting that I keep it and receive a $10 refund. I responded no. The second email I received stated to get a full store credit and keep the product. I said no. Finally, I received an email stating that I would get a full refund and still keep the product. I didn't want to keep it because I knew it would just sit and collect dust until I finally gave it to Goodwill. So I returned the product including the free gift, and still I received a partial refund.

12 March 2025
FH Group International, Inc. logo

Reply from FH Group International, Inc.

We're very sorry for the confusion and inconvenience you experienced with your return. It’s never our intention to make the process difficult, and we apologize for the miscommunication. We’ve taken your feedback seriously and are reviewing how we handle these situations to prevent similar issues in the future. Please contact us directly at info@fhgroupauto.com if you'd like us to look into your refund again — we want to ensure you're treated fairly.

Rated 5 out of 5 stars

Prefect seat covers

We really like the seat covers they look so nice my wife side there fancy lol it was the most I ever paid for seat covers but it was a new car and I won’t something to last. They fit perfect look nice the only negative would be the smell they stink for about a week then it’s gone .

11 March 2025
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you so much for the kind words — we’re happy you and your wife are enjoying the seat covers! We appreciate your feedback about the smell as well. Some materials do carry a scent after manufacturing, but we’re glad to hear it faded after a short time. Wishing you many comfortable miles ahead in your new car!

Rated 5 out of 5 stars

The seat covers fit my 2015 Camry…

The seat covers fit my 2015 Camry perfectly. Love them. So happy I found your website.

11 November 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for your feedback! We're so happy to hear you are happy with your seat covers and we're glad you found us, too! Don't forget to take a look at our floor mats and other accessories to finish the look of your car!

Rated 5 out of 5 stars

Delivered as promised and provided a…

Delivered as promised and provided a high quality product.

17 October 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for your feedback. We're so happy to hear you're satisfied with your covers!

Rated 4 out of 5 stars

Have not finished putting in

Have not finished putting in, will need help. No instructions. Straps don't stay in place loose fit.

16 October 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for your feedback. We have an installation video for your covers! https://www.youtube.com/watch?v=EdEcO522_rc

For the straps, be sure you're pulling off the fabric on the strap before adhering it to the seat. The item you purchased is for a Honda Accord 2018 - 2022 Sport | Sport SE | EX| EX-L | Touring. We also have a set for the Sport Hybrid. Does your vehicle's MMY and trim match? Please reach out to us at info@fhgroupauto.com for more help!

Rated 3 out of 5 stars

poor return process

First, I would like to appreciate the immediate responses from FH Group when I needed assistance. The issue was I was sent 2 passenger seats. The link that was sent with the product was simply an advertisement. I was later sent a link for installation which verified that I had two passenger seats. The return process was extremely difficult and cost me a great deal to return. I unfortunately will not be purchasing this product in the future. Thank you.

11 October 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for your feedback. We are sorry that you felt this was a difficult process. When we are dealing with Custom Fit, we like to be thorough and we do ask a lot of questions, but that's to be sure we're handling it well. You mentioned having two passenger seats and we did ask for photos so we could verify but you did opt out of sharing photos. We needed them so we could verify your claim and if it was determined it was our issue, we would provide a free return. That's what we were trying to explain in our emails. We apologize if that wasn't clear and that you had this experience.

Rated 5 out of 5 stars

I absolutely love my car seat covers

I absolutely love my car seat covers. They are perfect. They look sleek and feel great!

10 September 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Happy to hear you were satisfied with your seat covers! We look forward to serving you more in the future!

Rated 5 out of 5 stars

Great customer service

Great customer service. Delivered on time. No complaints

16 September 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for your feedback! We're so happy to hear you were satisfied with our product and company!

Rated 4 out of 5 stars

Well made

Well made, but hard to install. Might have better if instructions were oncluded.

16 September 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for your feedback! We're so sorry that no instructions were included! We have all our installation videos on our YouTube channel and available through our website. Also, always feel free to reach out to us via chat or email and we're always happy to assist! But I'm glad you're satisfied with your covers.

Rated 5 out of 5 stars

These REALLY fit my 2022 explorer

These REALLY fit my 2022 explorer. Great look.

16 September 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for your feedback! We appreciate you sharing this and we're so happy to hear that you are satisfied with your covers!

Rated 1 out of 5 stars

Product didn't fit,required me to pay…

Product didn't fit,required me to pay return shipping when you stated that this particular seat cover would fit my truck

13 September 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for your feedback. We're sorry to hear you had this experience with our product. We do state in our returns policy that the buyer is responsible for return shipping. The item you purchased is a universal fit specifically made for seats with built in seat belts. As it's designed to fit a wide variety of vehicles, we can normally suggest that it will work but the fit on different seats can vary. Our covers have multiple options for adjusting the covers to achieve a better fit! I'm happy to try and find a way to help your covers work better for you if you'd like to reach out to us at info@fhgroupauto.com.

Rated 1 out of 5 stars

Purchased from FH Group because I was…

Purchased from FH Group because I was under the impression that I would be receiving custom fitted car seat covers. Well, I was certainly taken for a ride. Although I explained to them that I couldn't get my rear seat covers on because my rear seats DID NOT move to install as their installation videos showed, they didn't care. When I wrote to them explaining the installation issue and told them that they must have sent me the wrong pair, they INSISTED that the ones they sent DID match my car and since I wasn't able to install as the video showed, they told me to just "TUCK IT IN WHEREVER I NEEDED". What a response. If I wanted CHEAP non conforming seat covers, I would have purchase a set from WalMart. It's obvious the FH Group doesn't care about your issues or whether it looks like crap on your vehicle. They got their money. That's all they care about.

28 July 2024
Unprompted review
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for your feedback. We're sorry that you were confused by the product you purchased. The seat covers your purchased are not Custom Made. They were in fact a universal set. As they are universal, they come in one size and are not tailored for your vehicle. It is unfortunate, as we do have Custom Made for your vehicle, but you purchased a different item. We do apologize for any inconvenience and hope we can have the chance to make it right for you.

Rated 1 out of 5 stars

NOTHING IS AS PROMISED!

I have sent back the merchandise weeks ago and still did not receive my money back. I have to open a dispute with Chase to get it. The seat covers did not fit as promised and it has been nothing but a hassle to get my refund back.

13 August 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for sharing your feedback. We're sorry to hear about the trouble with your custom seat covers. Our team has been trying to assist you for the past month and requested additional details to address the fitment issue, but we understand you preferred to return the item instead. We agreed to process your return, but once the chargeback was initiated, we were unable to move forward with a refund. As we've mentioned, we’ll gladly issue the refund once the chargeback is closed, or it will be processed automatically by the end of the month. We're here to help if you need anything further!

Rated 3 out of 5 stars

Back seat cover for Tesla 3

Difficult to fit back seat cover for Tesla 3 2024. No instructions in box…found a video re installation fortunately but coul still not get all pieces inserted.

12 August 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for your feedback. We're sorry to hear you didn't have the instructions. We do have our videos online, so I'm glad you found them. Someone will reach out to you to see how we can support you in getting all the pieces installed!

Rated 5 out of 5 stars

Absolutely love them!

Absolutely love them!! They look seamless and so many people cannot believe they are seat covers. Appreciate the helpful how to guide and videos for install and the quality and quick delivery.

18 July 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you! We're happy to hear you are pleased with your product. Feel free to share photos. We'd love to see!

Rated 5 out of 5 stars

I looked them up because I wanted…

I looked them up because I wanted quality covers to put in my car. The process was easy and it was shipped sooner than expected. Thank you!

8 July 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for your feedback! We're so happy to hear you are pleased with your covers. Feel free to share photos.

Rated 2 out of 5 stars

Slow response on returns

I wanted to return an items and they have been slow to respond.

10 June 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for your feedback. We're sorry the company you ordered from has not responded about your return. Since other stores sell our products, we can only accept returns for orders from our own store. We hope you were able to reach them and complete your return. Feel free to reach out to FH Group if you want help ordering a new set from us directly!

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