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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers frequently highlight the exceptional customer service, noting its responsiveness and helpfulness in resolving issues like missing items, shipping blunders, and return processes. Many people appreciate the quality of the clothing, describing pieces as high-quality, stunning, and luxurious, with some items becoming long-standing wardrobe staples. However, some customers were dissatisfied with the product quality, mentioning issues like cheap materials, ill-fitting clothes, and items not matching website descriptions. There were also concerns regarding returns, with some people reporting difficulties and claims of stained or damaged items upon return. A few other people also felt that the shipping times were long, and some experienced unhelpful customer service in specific situations.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality. While many reviewers praise the great... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers praised the customer service,... See more

Quality

Consumers find quality to be ambiguous. Many reviewers praise the high quality of clothing, mentioning soft... See more

Order

People report ambiguous experiences with order. Many customers express frustration with orders not arriving... See more

Response time

Reviewers highlight positive aspects of response time. Customers frequently praise the quick and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wow this is going to sound like a robot but truly best customer service I've ever recieved. Two items were missing from my order, I emailed customer service and had a personal response and perfect sol... See more

Rated 5 out of 5 stars

Recently I purchased the loveliest of cardigans. Being a member I so appreciate the quality and workmanship of this piece. I have been allergic to wool since my 20’s. I am able to wear few sweaters wi... See more

Rated 5 out of 5 stars

I just signed up for the quarterly membership and placed a pretty big order in preparation for a work trip. I didn’t realize some items are shipped internationally so was worried nothing would come in... See more


Company details

  1. Women's Clothing Store

About Few Moda

Written by the company

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Few Moda is a members-only luxury online marketplace. We use the same manufacturers as brands like Reformation, Theory, Aritzia and Max Mara to develop and manufacture our products, with no middlemen in our supply chain. By buying directly from these manufacturers, our members can enjoy 50-80% savings on even the most deluxe-quality fashion pieces, compare to leading brands.

Join hundreds of thousands of Few Moda members today and shop exclusive insider products at unbeatable prices, available to only members.

SHOP BEST SELLERS

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Contact info

3.9

Great

TrustScore 4 out of 5

714 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 3 out of 5 stars

Sizing did not match

Sizing did not match, and was tighter than expected. The shoulders are extremely tight, and make it difficult to raise my arms. The quality is not the same as the similar dress it’s inspired by. The lining seems to be cut too short, and pulls on the bottom of the dress. Otherwise, beautiful color. I’d recommend sizing up

1 October 2024
Rated 1 out of 5 stars

Bad quality

The pictures look promising but the clothes did not deliver on the quality expected.

24 September 2024
Few Moda logo

Reply from Few Moda

Hi Annelise! We are currently working on our quality as we know there are some improvements to be made. We would love to address, and hopefully solve this issue with you. Please reach out to customerservice@fewmoda.com so we can try to make things right!

Rated 5 out of 5 stars

Quality, affordable clothes

I love Few Moda! They are consistently good quality. The only thing is, I wish they offered petite sizes, especially on pants. Taking the pants to get tailored ends up costing as much as being brand name would be.

11 September 2024
Rated 1 out of 5 stars

I would like another return label I am…

I would like another return label I am unable to access the prior one

7 September 2024
Few Moda logo

Reply from Few Moda

Hi Lisa! We have looked into your return and found that the prior one is still available. Our customer service has resent it to you via email. Please keep an eye out for the email.

Rated 5 out of 5 stars

Few Moda

Big fan of Few Moda so far. Clothes have all been great quality, especially dresses. Shipping is fast and all returns I’ve made have gone smoothly.

9 September 2024
Rated 3 out of 5 stars

Don't expect the tulle ribbons to hold up

Shipping still took a little while like last time, which I did anticipate. What I was disappointed with was the
Ophelia Organic Cotton Dress ... the style was SO CUTE, and I wanted to love wearing it ... BUT the tulle ribbon straps tore into pieces as soon as I tried to put the dress on. These were clearly an extreme design flaw.

6 September 2024
Rated 1 out of 5 stars

I've had a positive experience until…

I've had a positive experience until now. I was going to return a silk skirt because the threading was already coming loose before I even wore it (tags were still on). It was originally for an upcoming trip and I genuinely liked the skirt otherwise, so I emailed customer service to see if they could ship me a new skirt in time for my trip. At first they said they were able to upgrade me to express shipping. After I asked if they should ship the skirt first (bc it might not make it in time for my trip by the time the defective return skirt is post marked) and they said it wouldn't matter because of express shipping. Then they said the skirt was out of stock in their US warehouse and the new one would ship from overseas so express shipping wasn't possible. They told me to just return the skirt. The whole ordeal was just messy and it seemed like the customer service rep did not care at all.

24 August 2024
Few Moda logo

Reply from Few Moda

Thank you for sharing your feedback. We sincerely apologize for the frustration and inconvenience you experienced. Please know that we absolutely care about our customers, and our team did their best to accommodate your request by offering express shipping for the replacement skirt. However, due to stock changes, the item became unavailable in our US warehouse, and we were only able to fulfill it from our international warehouse, where unfortunately, express shipping is not possible.

If there’s anything we can do to make things right or if you need further assistance with your return, please don’t hesitate to reach out.

Rated 5 out of 5 stars

I'll keep buying

I was unsure about the fit in bust so I ordered multiple sizes. I really appreciate their transparent return policy and ease of returns. Means I'll keep trying and buying!

11 September 2024
Rated 3 out of 5 stars

One hit, one miss

One of the sleeves in my dress didn't have elastic and the other did, so it arrived damaged.

The other dress is lovely but it runs small. Still waiting on a separate shipment from that same order, so this review is only for half of the items in the order.

10 September 2024
Rated 1 out of 5 stars

Extremely rude and unhelpful

Extremely rude and unhelpful

29 August 2024
Few Moda logo

Reply from Few Moda

Hi Mackenzie! We sincerely apologize for the frustration you experienced with your package delivery. While the shipping issue was caused by an unexpected reroute by UPS, we understand how this impacted your overall experience with Few Moda, and we take full responsibility for ensuring you receive the best service possible.

We’re glad to hear that UPS was able to correct the situation and that your package was ultimately delivered, but we realize the inconvenience this caused was unacceptable. Please know we are continuously working with our shipping partners to prevent situations like this from happening in the future.

If there’s anything more we can do to make this right, feel free to reach out to us directly. We appreciate your feedback and will continue to improve our processes to give our customers a smooth and pleasant shopping experience.

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