Sadly poor quality soft steel in their steel restraints has in my opinion made their steel stocks unfit for purpose. I suggest they re-examine where they source their materials from. I’ve been a cus... See more
Company replied
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Sadly poor quality soft steel in their steel restraints has in my opinion made their steel stocks unfit for purpose. I suggest they re-examine where they source their materials from. I’ve been a cus... See more
Company replied
As other reviewers have alluded to - appalling customer service. Placed a £600 order 4 days ago and paid a premium for express shipping. Still no indication given as to when any of the item... See more
Company replied
Sadly with a hand crafted item, the packaging let it down. With a metal rod poking through the cardboard and various holes in the box, along with the leather item only protected by a very thin bit of... See more
Company replied
The metal work and attention to detail is everything I would have hoped for with custom workmanship. Our 'hobby' needs more quality companies like 'Fetters'! 2 suggestions: design - the neck r... See more
Founded in 1976, Fetters crafts quality BDSM products and accessories from our workshop and showroom in the heart of Warwick.
3 Emscote Mill, Wharf Street, CV34 5LB, Warwick, United Kingdom
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Hasn’t replied to negative reviews
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Excellent products, excellent service.
So many other retailers sell cheap tat that it is good that Fetters are still out there, making high quality premium grade equipment.
Excellent quality products and amazing customer service! Will definitely be back! Thankyou so much :)
The first time i had used the company ,site was easy toget around .Quality of items was excellent.Delivery only took a few days.I will be using them again and will recomend them to my friends
Just received my rubber bag hood, seems poor quality and thin. Don’t feel like that’s value for money. It’s just ok rather than amazing
Fetters, service is first class. Their products are very high quality and their service is fast I have bought from here before and I will definitely buy again.
Ordering and shipping to the U.S. for a quality custom leather product was a good experience and worth the wait. The hood is fantastic, everything I wanted, and fits wells. I can wear it for long periods of time with no problems, preferIng to keep it on. Thank you.
Sadly poor quality soft steel in their steel restraints has in my opinion made their steel stocks unfit for purpose. I suggest they re-examine where they source their materials from.
I’ve been a customer of Fetters for over 30 years but now I’m now very reluctant to buy anything else from them even though they offered a full refund because where else have they cut corners on quality?

Reply from Fetters
Great toy, delivered quickly. I am one fat happy pig sub.
Second purchase from Fetters as excellent as the först one. I will definitly order again when need occurs.
We've been customers of Fetters for a number of years now and they've never failed in their ability to delight us. The shop personnel are always a pleasure to deal with, they've altered things when we've asked and their mail order service is equally excellent.
Confirmation email arrived 4 days after the order.
Tracking after ten days is still at the first post office
Absolute specialists in their chosen field, and with the heritage to boot. Incredible customer service, when one item in an order was found to be faulty. Replaced, no questions asked, and please bin the broken item. Excellent communication. Strongly recommended for all of your specific needs.
Have had these makes in the past really fast delivery great service
Excellent item, exactly as described. Very quick delivery. Extremely smooth transaction. Will buy from Fetters again.
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