Unfortunately in with the change in ownership and formula for Fetch I experienced the following: - 1 Emails requests why I was being charged for a international Payment fee from NZ $2.77 = Reply... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Convenience was the main attributing factor in purchasing Fetched, dog food delivered, fresh and pre packed serving sizes means our kids can feed the dog and we know he's getting the right amount of f... See more
Company replied
I have used Fetchedco for the past two months and my dogs couldn't be happier, healthier and more content with this product. It has been an amazing turn around for my Labrador particularly. The he... See more
Company replied
We often used to find food left in our Labrador's!!! bowl each morning, but since the switch to fetched he is at the back door waiting for his food each night, his coat is shinier and to top it off th... See more
Company details
Information provided by various external sources
High Quality Australian Made Dog Food Delivered To Straight Your Door, Calculated By Our Animal Nutritionist To Perfectly Suit Your Dog's Needs.
Contact info
Love Fetched dog food
Love Fetched dog food, travelling with this food is great. Easy to pack a box or two instead of a 10 kg bag. Already portioned packet’s makes it super easy to make sure you don’t overfeed your fur baby. And customer service is fantastic. I discovered this company not long after they first started and will continue to support them.
You know “privacy”
Not great at replying to emails
Already emailed with no reply. Why would you ask on your online form what percentage our dogs eat wet and dry food, then only supply dry food. I’ve had to buy wet food as it is not sufficient for them to only have dry dog pellets every evening. So it’s been a very expensive learning curve. Have asked to have my debit details taken off and unsubscribe from further boxes to be sent, but again, no reply or confirmation email. Communication not great.
Our dog loves this food
Our dog loves this food. Great service and love that it is delivered to our door.
Was hoping to try a variety of food
Was hoping to try a variety of food, but was all kangaroo & lamb
My girl loved it ❤
My dogs are very fussy but Woofed down…
My dogs are very fussy but Woofed down your biscuits , will buy again . Thank You and highly recommend them :)
Our dog loves the food
Our dog loves the food. Great service. Can't fault anything. The cost would be the only thing. But amazing!
Not received
i purchased my first box of fetched for…
i purchased my first box of fetched for my border collie Max hoping that he would like something different and i wasn't disappointed he loved the new food
i do like that each pack of fetch is individually wrapped so you can't go wrong with over feeding and they stay nice and fresh and crunchy
We are now on our second box of fetched and are delighted with the quick arrival of each box that's delivered
Keep up the good work
Amazing
Luna and Jack love their new food from you… We love how easy it is packaged so we know how much they are eating too… Great Job… Can’t wait for our next delivery 🤗
Great produce dogs love it
My dogs love this product
My dogs love this product. One of them has allergies and hasn’t been scratching as much since we have been giving Fetched dog food to her and her fur looks healthy and has a shine to it. I’m happy and so are my dogs
The size of the biscuits were too big…
The size of the biscuits were too big for my little mate, he likes them, but he has had a few teeth pulled out and has difficulty eating them. It is a shame, as I thought if we entered the size of our pets, they would accommodate the size of the biscuit. Our cat has been enjoying them a bit. Our dog is still eating the cats dry food as the size is easy for him.
We love how easy fetched is
We love how easy fetched is. No more lugging huge bags into the car. And even better it is Australian owned and made, the ingredients are actually healthy and good for our dog.
Easy to order and delivery was quick
Easy to order and delivery was quick.
My dog ate this product for a couple of days but then didn't want it, have been mixing dry food with other products. I will not be reordering this product again, maybe should have tried a sample pack. Do you do sample packs?
My malamutes absolutely loved these…
My malamutes absolutely loved these biscuits and they are quite picky. Thank you. Amazing product.
A great Aussie brand that…
A great Aussie brand that goes out of the way to make you and your dog feel a welcome part of their pet family. They distinguish themselves from other more corporate (round-ish) online brands through personal interaction and a quality product tailored to your pet’s dietary needs.
Highly recommended!
Prompt service and delivery.
Prompt service and delivery.
I have three dogs, two eat it, the third won’t try it.
I have a good supply so will consider my next order
Thank you for the interest
Maureen

Reply from Fetchedco
Just dry food
I thought I was getting individually portioned satchels of wet dog food. It was just dry food that you can buy anywhere. No need for individual portions. Disappointed.

Reply from Fetchedco
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







