Festinger Vault Reviews 537

Signed up, site was down for a long time then they came back attempting to make charges. They were double charging me license fees. I canceled again and they continued to charge. I'm owed several refunds, five I believe, and they have given one. This company is beyond shady, they're criminals. They refuse to answer an emails, support chats, or direct messages, which also makes them childish.

They have also blocked all attempts of my contacting them on their message board. I am not allowed to post about my situation, this prevents others from seeing what what current and former users are experiencing regarding billing. They're blocking the posts that are complaints to make it seem like everything is all good. Playing with credit card information and processing unauthorized charged in this manner is all kinds of illegal. It's only a matter of time until they get what they deserve, I just hope somehow some way those who have been taken advantage of by this company will be able to recoup what has been lost, no matter the amount. What a deplorable bunch of humans.

UPDATE: It has been three weeks, Martin has not provided refunds, nor answered my email, and is still attempting to charge me. As previously mentioned...straight up criminals.

He also bans people attempting to get refunds or review his service within the festinger community on reddit. Truly a small,descpicable,and pathetic man.

This company keeps writing off money from your creditcard even when you canceled plans. It randomly gets money from you. If you email them they do not answer. Scammers!

Agree with other reviews about scammers. I purchased a subscription on May 20, 2024, and used it once. After half a year, the website was down, so I couldn't use it or cancel the subscription. A few months ago, after a year, they tried to charge my card again, but the payment failed as there were no funds. I tried to log in to cancel, but couldn't access my account—previously, their website was on WordPress, but now it's on a different platform. I let it go, but a few days ago they successfully charged my card. I tried to log in again to cancel the subscription and immediately emailed them to request a refund (their policy allows a 1-day refund if nothing was downloaded, and I didn't download anything). After this, they deleted my account, and now I can't even log in.

Tried to charge again, 25.09.2025
Still no any refunds from their side.

20.01.2026 - no refunds.

They have created new website, grootmade.com and sent a newsletter about it for all users from the festingervault.com.

Be care with those scammers.

I run a little side hustle building landing pages. Used to spend hours looking for the right resources. Now I just pop open the Vault and it's all there. Massive time-saver, totally worth it.

Our agency has deadlines like yesterday, and this thing is like a toolbox that never runs empty. Templates, tools, fixes, updates – all without asking 10 different vendors for access.

As a student in Nigeria trying to learn tech, this gave me a chance others don’t get. Most tools are paywalled, but here I can explore, learn, and build real things. I’m super grateful.

Running 27 sites right now and I’ve integrated Vault into all of them. The plugin does the heavy lifting. Updates are smooth, access is instant. It’s basically my secret weapon at this point.

I was scammed of 2 month by this company.. the owner keeps saying I will be refunded. I hope I don't get charged again. Do not trust this website.

The owner is saying they are refunding, this is not true, do not trust this company, you will get scammed and will loose alot of time with your bank.

My biggest fear was getting shady files, but everything’s clean and scanned. Been over a year now and not a single issue. It’s almost too good. Like, why isn't everyone using this?

I test plugins for a living. Vault lets me break things without breaking my bank account. I run a sandbox, load them all in, see what works. It's like a digital candy store for nerds like me.

As a UI designer I only care about clean layouts and nice kits. The variety here is nuts. So many inspirations, so many ready-to-go templates. Makes my job 10x easier, and clients love the results.

They continue to charge me each month even after I canceled the subscription. There's no option to remove saved cards!

This business was offline for over a year because they were being sued by Wordpress presumably for copyright infringement.

I had tried their services a couple times before they went offline back in 2023.

In April of this year my debit card was billed without warning or acknowledgement by them. At that time I did not know where the charge was coming from since the description on the bank transaction just said "Personal". Did not say Festinger Vault or anything to connect it with them. Did not receive an email saying I ordered anything from them.

I contacted my bank and based on their advice changed my card number.

How I found out where the fraudulent billing was coming from was when they tried to bill my card again this month. The transaction did not go through because I changed my card number.

I then received an automated email response from Festinger Vault saying the transaction failed.

I emailed Martin requesting a refund to my PayPal account since it would not be possible for them to refund to my card since the number was changed.

He apologized and said I was 100% correct and that billing should not have been done. He then said that the refund was sent to my PayPal account. The problem is the refund was NOT sent to my PayPal account. In the back and forth email exchange he kept insisting that the refund was sent to my PayPal account and sending me screenshots of fake internal records showing that the refund was made.

Eventually, I asked him to produce a screenshot of the PayPal refund transaction that was supposedly made.

He could not produce this.

The final correspondence I received by email from Festinger Vault was from "Sophie". Read it below:

"Hi,

You made a payment by credit card; so the refund is sent back to your credit card. If there is no payment done by PayPal, there is no option to refund to PayPal. As stated earlier, your order is refunded (screenshot is already provided).

This will be our last reply. If you need further assistance, kindly contact Stripe with the RSN number provided to track your refund.

Thank you,
Sophie - Legal Counsel"

Now her reply proved Martin was lying when he kept saying he sent the refund by PayPal

Her response is also a lie since the refund could not have been made to my card since I changed my card number.

I have seen similar complaints by other past customers in other fora, who Festinger had their credit or debit card numbers on file from years ago and decided to just start billing them again without authorisation.

In all cases Martin replies and apologizes saying was a mistake and should never should have happened and that a refund was made.

I don't know how many people actually received refunds though.

I know I didn't

***June 21, 2025 -Update - Received refund eventually after posting this review. I would not have posted this review if FestingerVault hadn't terminated correspondence with me.

Festinger Vault has a well-structured website with great offers. The reviews speak for themselves—it's a solid platform with helpful ideas and a user-friendly setup. Definitely worth checking out!

Me just building websites for friends and local shops. Before I always searching online and got viruses lol. Now with Vault I get clean files and good updates. Not perfect but very helpful.

I'm running a small digital agency in Croatia and the budget’s always tight. This thing helps us ship faster, test more, and keep costs low. Seriously, I don’t know how we managed before it.

As a solo developer, I’ve wasted so much money on tools that I barely used. This vault changed everything. One place, endless stuff to play with. Feels like I unlocked developer god mode.

I’ve tried several GPL plugin sites before, but Festinger Vault honestly gives you the best bang for your buck. The vault is huge, downloads are fast, and I’ve never run into a single security issue. I also love that there’s a free trial — it gave me full confidence before upgrading. Massive respect to the team behind this.

I had cancelled my monthly subscription with Festinger Vault in May 2023. Almost two years ago. Today, on 26th April - 2025, they tried to charge my Visa a monthly subscription fee. Thankfully, it was declined. The email did say they're going to attempt to charge the card again on the 29th. What kind of low standard thievery is this? Just because you have the card details, you're going to charge me at your will. I have heard from several other people being charged without consent. This is just despicable. Shame on you!