Staff were friendly, and always responded to my requests for an update immediately. Delays out of Fernlands control. Only thing that could have been done better was the fact that promised update phone... See more
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Great customer service. If you call their number a real human answers and actually helps you by doing what they say they will. Sadly a rare quality to find in a company these days because “bean counte... See more
Once again outstanding effort from the Fernland team!! Many options much closer to home for my garden requirements but quality and service is second to none. Online tracking and a well thought out w... See more
The purchasing of products were simple and straight forward. The reson for the 5 stas is simply because there was no exact delivery addresss. I informed the sales person that it would be best to have... See more
Company details
Information provided by various external sources
Providing quality solutions to your requirements. Nursery Supplies, Turf Care Products, Greenhouses, Landscape Supplies.
Contact info
31-35 Paulger Flat Road , 4561, Yandina, Australia
- 07 5454 8800
- sales@fernland.com.au
- fernland.com.au
4.9
Excellent
1K reviews
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Good prices on goods and delivery
Good prices on goods and delivery
Delivery guy helped bring produce inside my gate
14 February 2023
Proformas are not accurate for us to place orders
you don't seem to hold adequate stock of pesticides so your proformas are out of date when we order. this has happened twice, making it hard to request pesticides.
11 January 2023
Great products, excellent service
I have been dealing with Fernlands for a number of years and whether I have been online or attended in person, I have always had a positive interaction. The ordering online is easy and the costs and timeliness for delivery are great.
Always a pleasure to deal with.
24 January 2023
Great staff, very helpful and knowledgeable, who answer questions quickly and efficiently
Fernlands are our local go-to suppliers for the nursery.
22 January 2023
Excellent customer service as always.
26 January 2023
Fantastic prices and service and…
Fantastic prices and service and delivery on time what else could I ask for. Five stars.
26 January 2023
The staff at Fernland are always so…
The staff at Fernland are always so very helpful, informative & friendly. I really can't speak highly enough about Fernland, & their lovely staff. Even if what we need is not in stock, the staff will do their utmost to find a solution. One of the few remaining businesses that actually value customer service. Love these guys!
31 January 2023
Customer service
Customer service, and staff knowledge about products. Always really helpful.
6 February 2023
Review of phone call on the 30/01/23.
Thanks for the technical discussion we had on various potting mixes for native tubestock.
29 January 2023
Peter came up with a great cost…
Peter came up with a great cost effective solution and was proactove in assisting.
11 January 2023
👍👍👍👍👍👍
20 January 2023
Great support from the sales team.
3 January 2023
Internet order and spoke with sales rep. Very happy
All good happy with products and service very helpful and happy
19 December 2022
handling with the staff in the office…
handling with the staff in the office was amazing, great service and awesome to deal with. the delivery service you contract out to, they are painful to deal with and bad customer service.
19 December 2022
A great company
A great company, that always goes above and beyond to help. Been in the industry for a long time and understands what is required to run a successful Nursery. Awesome customer service. Thanks Greg Daley
3 January 2023
No response
My greenkeeper’s level arrived quickly but it wasn’t level not sure if it was damaged in transport which is out of your control. What was in your control was that I rang you to talk about it but no answer so I left a message that hasn’t been answered. I have had numerous emails from you but no response from the message I left.
21 December 2022
Fantastic service and fast delivery
15 December 2022
Good product
8 December 2022
Helpful.knew their product n system…
Helpful.knew their product n system .and fast delivery with tracker.
4 December 2022
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