A ‘professional’ with zero empathy or…
A ‘professional’ with zero empathy or personal skills should look for another job. The lady I saw was happy to label me as useless and berate me for her company’s shortcomings.
She made me feel anything but comfortable - not what is needed in this field.
How to make things better? Don’t bother (oh, that’s what you did during the session) - I’m unlikely to come back again. Nothing like wasting $220+ for an hour…
