Fern & Grey Reviews 

86
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Pretty sure this is a fake website for phishing or stealing card details. They are based at the same address as Wilkes and Otis which are a non-existent book company which I have previously reported.... See more

Rated 1 out of 5 stars

After placing an order for a Christmas present on the 1st December, I still have not received anything and had absolutely zero communication from the company despite emailing on 3 separate occasions.... See more

Rated 5 out of 5 stars

I've been looking to buy a round dark wood coffee table for some time so was delighted to find one through Fern & Gray. The table arrived very quickly just two days after ordering and in an allocated... See more

Rated 5 out of 5 stars

We are so happy with our order, we ordered the Ory stool in yellow. It added the pop of color our living room needed! The quality is great, I'm so impressed - already ordering the stool in blue! Thank... See more

Company details

  1. Furniture Store

Information provided by various external sources

Modern, mid-century, and Scandinavian furniture at affordable prices.


Contact info

3.1

Average

TrustScore 3 out of 5

86 reviews

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1-star

No recent history of asking for reviews

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3.1

All reviews

(86)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

Thought my chair would take 4 weeks for delivery but it arrived in a couple of days, well packed. Very pleased with it.

8 July 2017
Unprompted review
Rated 5 out of 5 stars

Worth waiting for

I love the Lula chair in blush pink that I ordered. It was perfect for my room and exactly as described. The covering is a really beautiful fabric. I had to wait 7 weeks for delivery, which was the only downside, but it was worth waiting for ! Ordering was really easy, as was arranging delivery. Would definitely recommend Fern & Grey, and would like to order from them again.

16 June 2017
Unprompted review
Rated 5 out of 5 stars

Lula Cocktail chair

I absolutely love my lula cocktail chair, the quality is fabulous. Fern & Grey arranged delivery to Italy for me, superb service. I would definitely use this company again.

9 May 2017
Unprompted review
Rated 3 out of 5 stars

Returns will cost you!

Ordered what I thought was a hall runner rug from Fern & Grey. When it arrived it turned out to be vinyl PVC. Poor description on their website. I would have thought a 'rug' would be made from a fabric of sorts not plastic. Totally overpriced item for what it was. Accept that it was my mistake for not reading the description in detail.
Main gripe however is they packaged it in an unnecessarily large box which meant it cost £12+ to return (as you have to return in original packaging) and then refunded less than the price I paid as they deduct the cost of original postage on refunds. In summary if you want to return an item to Fern & Grey it will cost you a lot. I paid £17.50 for nothing. Won't be using them again

28 April 2017
Unprompted review
Rated 5 out of 5 stars

Fab footstool

Fab footstool, quality product and love the bright yellow colour. Delivery fast and reliable. Will definitely order again with fern and grey.

5 April 2017
Unprompted review
Rated 5 out of 5 stars

Lovely quality product

I've been looking to buy a round dark wood coffee table for some time so was delighted to find one through Fern & Gray. The table arrived very quickly just two days after ordering and in an allocated time slot too. It more than met expectations and is superior to a similar size table from a certain well known Swedish store and less than their price. The service has been excellent and I would not hesitate to recommend Fern & Grey.

27 March 2017
Unprompted review
Rated 5 out of 5 stars

My favourite piece of furniture...

I ordered the mint Lula chair, as the best looking Art Deco cocktail chair of all the sites I looked at, at a great price. It is just STUNING; more so than I'd expected. Incredibly comfortable, too... I may get another!

6 March 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service

I loved my Ory stool, came exactly as expected and looked gorgeous in my living room. Quick, efficient service - I would definitely use Fern & Grey again.

6 March 2017
Unprompted review
Rated 5 out of 5 stars

Stylish chair, great service - would shop again

I ordered my chair over the Christmas period and got a confirmation to explain any orders over the Christmas period would be delivered first week of Jan.
As promised, first week of Jan, I got an email with a link confirming my delivery date.
I had to request it was left in a designated place as I was out, but this was all fine and I was delighted that the parcel arrived in perfect condition.
The chair itself is exactly what I was hoping for and it looks exactly as it did online. Not only does it look good but its very comfortable and the quality is great.
Although I received minimal emails (not a bad thing) it was great service. Would definitely shop again as the chair was a definite bargain in the sale.

13 January 2017
Unprompted review
Rated 5 out of 5 stars

First purchase

We recently purchased an occasional chair from Fern and Grey and are absolutely delighted with it. The quality is great as was the delivery service.

13 January 2017
Unprompted review

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