FEPshop 3D Printers, Materials & More Reviews 808

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

For your information, unfortunately FEPshop went bankrupt on September 2024, be aware before you order. I had an order with them (preorder from July) and was not updated on this until contacting them... See more

Rated 5 out of 5 stars

Personnellement mon expérience était parfaite. J'ai reçu le bon écran, il était bien neuf et très bien emballé. J'ai commandé le 28/12, je l'ai reçu le 30/12. Personally my experience was perfect. I... See more

Company replied

Rated 5 out of 5 stars

Really good service can always be recognized when something does not work 100% right away (problem by the logistics service provider). Therefore 5 stars! Super nice and helpful contact. Gladly again... See more

Rated 5 out of 5 stars

Fep Premium 150 and 200 microns are quite good. I gave 3 stars/ at first because in the last envelope we received, 2 cardboard tubes were smashed - we tried to use the foils but there were permanent k... See more

Company details

  1. e-Commerce Agency
  2. Electrical Supply Store
  3. Equipment Supplier
  4. Hobby Store
  5. Industrial Equipment Supplier
  6. Tool Store

Written by the company

FEPshop, a premier 3D printing hub based in Europe, has been the go-to destination for enthusiasts and professionals alike. Specializing in 3D printers, accessories, and expertise, FEPshop combines quality, fast shipping, and unbeatable service. From hobbyists to dental and industrial needs, FEPshop caters to a diverse clientele. With origins rooted in an ambition to fuel innovation, FEPshop's journey parallels the rise of 3D printing technology itself. As a reliable partner for hobby projects, dental applications, and industrial production, FEPshop has solidified its position as a trusted name in the 3D printing landscape


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

808 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service!

Printer was well packaged.

Information about backordered items and structure of the Webshop could be a little bit better/clearer, but the customer support was really friendly and helpful!

3 December 2022
FEPshop 3D Printers, Materials & More logo

Reply from FEPshop 3D Printers, Materials & More

Thanks Marius, for the constructive feedback and the positive review. We will certainly take your suggestions into account.
Happy printing! the FEPshop team

Rated 5 out of 5 stars

Fast shipping

Fast shipping! Relatively good description of the products! Lot of parts available!

23 December 2022
FEPshop 3D Printers, Materials & More logo

Reply from FEPshop 3D Printers, Materials & More

Thank you, Zoltan, for this great review and glad we could be of service!

Rated 5 out of 5 stars

Everything was ok i ask do you have it…

Everything was ok i ask do you have it on stock next day at hom

5 December 2022
FEPshop 3D Printers, Materials & More logo

Reply from FEPshop 3D Printers, Materials & More

Thanks John, for the positive review! You can always get in touch with our support-team for inquiries about availability of products on support@fepshop.com

Rated 5 out of 5 stars

Always good products

Always good products. Info ex... And when there is a problem. Always kind to help. Even when you have orderd something wrong. You can send it back with no issues.

30 November 2022
FEPshop 3D Printers, Materials & More logo

Reply from FEPshop 3D Printers, Materials & More

Hi Tom, thank you so much for the kind words. Customer service is very important to us and it's great to hear that this worked out for you!

Rated 5 out of 5 stars

Thank you

Fast delivery, good packaging. Totally satisfied.

1 December 2022
FEPshop 3D Printers, Materials & More logo

Reply from FEPshop 3D Printers, Materials & More

Hi Armin, thank so much for the kind words. We will certainly pass them on to the support colleagues who have taken care of your order!

Rated 5 out of 5 stars

Helpful and efficient service

Only part of my order was in stock and when I asked for part shipment now, FEPshop immediately obliged.

4 December 2022
FEPshop 3D Printers, Materials & More logo

Reply from FEPshop 3D Printers, Materials & More

Thank you so much for your positive review and the kind words. Coming from loyal customers like you this means even more to us! Looking forward to serving your 3D printer needs in 2023 as well, kind regards, team FEPshop.

Rated 4 out of 5 stars

3d printer

When i ordered, Refurbished 3d printer, i expected that the FEP film would be new, but for normal printing, I had to replace it with a new one.

9 December 2022
FEPshop 3D Printers, Materials & More logo

Reply from FEPshop 3D Printers, Materials & More

Hi Mamed, sorry to hear this. Did you contact support@fepshop.com about this?

Rated 5 out of 5 stars

Will shop here again (and again)

Great prices for great products that otherwise may be difficult to obtain (specialty resin)
Responsible customer service
Helped me with custom and charges
No question or delay with refunds (if needed)

1 June 2022
Unprompted review
FEPshop 3D Printers, Materials & More logo

Reply from FEPshop 3D Printers, Materials & More

Hi Con Rad, Thank you for your great review!

Rated 5 out of 5 stars

Great

All OK, fast shipping.

8 December 2022
FEPshop 3D Printers, Materials & More logo

Reply from FEPshop 3D Printers, Materials & More

Thanks

Rated 5 out of 5 stars

Reliable

Always available to ansewr questions and correct with the clients.

18 November 2022
FEPshop 3D Printers, Materials & More logo

Reply from FEPshop 3D Printers, Materials & More

Great to hear, i will forward this compliment to our great support team!

Rated 5 out of 5 stars

It's the second time I have ordered…and I will order again!!

It's the second time I have ordered from FEP shop. Their website is easy to navigate, and they have the best prices.
to top it off I received my printer and resins in less than 48 hours. Customer service has also been great.

20 November 2022
FEPshop 3D Printers, Materials & More logo

Reply from FEPshop 3D Printers, Materials & More

Good to hear your happy with our service. If you have any questions or remarks you can always contact support@fepshop.com

Rated 5 out of 5 stars

Fast and Serious

Fast delivery and regular updates during order processing and shipping

24 November 2022
FEPshop 3D Printers, Materials & More logo

Reply from FEPshop 3D Printers, Materials & More

Thank you

Rated 5 out of 5 stars

competent staff and fast shipping

as always super fast shipping and well packed products =) all after very competed advice - i will keep buying at FEP shop even though it costs a bit more =)

28 November 2022
FEPshop 3D Printers, Materials & More logo

Reply from FEPshop 3D Printers, Materials & More

Thank you for your great review. We are always trying to offer the best prices. But we want to deliver great service and yes that costs a bit more....

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look