Fenityfashion Reviews 

166
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 134 reviews, reviewers had a great experience with this company. Customers frequently praise the stunning designs, vibrant colors, and wonderful quality of the clothing items they purchase for various occasions. People often note that the outfits fit wonderfully and make them feel extremely confident and beautiful during special celebrations. Some reviewers were not happy with unexpected delivery delays and unresponsive customer support when trying to resolve shipping problems or return requests. Others also mentioned receiving incorrect sizes, missing items, or products that did not match the measurements listed on the website. A few consumers experienced long waiting times without receiving proper tracking updates or helpful assistance from the team.

What people talk about most

Product

Customers report overall positive experiences with the products, praising the gorgeous designs, amazing... See more

Quality

Clients share positive opinions on quality, consistently highlighting gorgeous designs, luxurious fabrics,... See more

Order

Consumers find order experiences to be sharply divided, with a mix of highly satisfied and severely... See more

Delivery service

People report ambiguous experiences with delivery_service, as consumer opinions are sharply divided. While... See more

Customer service

Customers consistently note ambiguous experiences with customer_service. While many reviewers report extreme... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I purchased a stylish outfit through the online platform. Support replied quickly when I asked about shipping. The support team was friendly and professional. Pricing felt justified by the quality. Ev... See more

Rated 4 out of 5 stars

I ordered a fashion set from the website. Response time was fast when I contacted the team. Support was polite and informative. The price was fair for the quality received. Everything went smooth from... See more

Rated 4 out of 5 stars

Ordered the Paloma dress for New Years, and it came as expected. Even tho it has a low cut it looked really flattering, as I used double sided tape on my chest. I have just ordered their Naomi skirt a... See more

Rated 4 out of 5 stars

Everything I ordered looks amazing and fits just right. The colors are vibrant and the fabric feels nice. I’ve already worn it several times and get compliments every ti


Company details


Contact info

3.8

Great

TrustScore 4 out of 5

166 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically replies within 48 hours

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3.8

All reviews

(166)

131 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fenity review

Im always happy with my orders from Fenity!The material and the fitting of the clothes are perfect everytime.And they have the cutest packaging.

25 August 2025
Rated 5 out of 5 stars

prettiest graduation dresses!

Got my graduation dress from them, the nymph dress was the name i think?? it fit perfectly and looked sooooo cute!!! Kind of wished i got the cecilia dress in cream too, but i was rushing. Very reasonable prices because im not paying for a £200 dress that im just gonna wear it once or twice. I definitely recommend fenity for u guys <3

1 July 2025
Rated 5 out of 5 stars

I loved every order

I’ve been collecting FENITY pieces for a while now and I can say I own 2–3 items from every collection. The quality, fit, and attention to detail are always perfect. Every piece feels timeless and it’s become one of my favorite brands to rely on.

11 August 2025
Unprompted review
Rated 5 out of 5 stars

The main girl at the event

Honestly the style makes you feel so classy. I loved wearing their dresses for my vacations and a recent wedding (Athena dress), where everyone asked where I got it from. Can’t recommend them enough

2 September 2025
Unprompted review
Rated 5 out of 5 stars

my personal favorite

I’ve bought a few pieces and every single one fits beautifully it honestly feels like shopping straight from my Pinterest board.

29 August 2025
Unprompted review
Rated 5 out of 5 stars

Stunning

The set I bought is beautifully made and stunning. I was a little nervous about quality as I have not previously bought from them but am very impressed. I am absolutely in love with the set I bought.

Very excited to wear this and buy more Fenity in the future.

4 August 2025
Rated 4 out of 5 stars

The cutest brand!

I love this brand so much! Every piece of clothing I've ordered has been high quality. I always get compliments when I wear Fenity.

The only slight downside is the short return window and you have to inquire via email—I'm usually an XS but sometimes their XS is too small for me, but by the time I tried my item on, it would've been too late for me to get my return in on time.

Other than that, the clothes are affordable, trendy, chic, and most importantly: made well.

16 July 2025
Unprompted review
Rated 1 out of 5 stars

I don’t know who they’re using to…

I don’t know who they’re using to deliver packages but they’re being stolen. I ordered my birthday dress and it shows delivered but I don’t get it. I’m so disappointed in this company . I think they’re using Uber drivers who take pictures and then leave with packages

2 August 2025
Fenityfashion logo

Reply from Fenityfashion

Hi there,

We’re really sorry this happened — we know how frustrating it is, especially when you’re waiting on something for a special occasion.

Your order was shipped with Veho, a reliable courier we trust. According to the tracking (VHYB7ZVHPQ28HK), your package was marked as delivered and includes a photo at the delivery location, which you (and anyone seeing this review) can view at https://track.shipveho.com

As with any postal service, once a package is delivered with proof, it’s considered fulfilled. Unfortunately, that also means we lose both the product and shipping coverage when it goes missing afterward.

We recommend checking with neighbors, building staff, or reviewing any camera footage of the building if available.

Thank you for understanding,
— Team Fenity 🤍

Rated 5 out of 5 stars

I absolutely adore this brand so much…

I absolutely adore this brand so much that I wore one of the longer white dresses as my wedding dress. Every time I wear a Fenity dress I get so many compliments. I have had so many positive experiences with this brand!

7 August 2025
Unprompted review
Rated 2 out of 5 stars

gorgeous pieces but not great quality control and sizing

Their styles are gorgeous but quality control and customer service are not great. Every time I order the same size it fits differently some way too loose and some can’t even zip up. Additionally, it took weeks after my package was delivered to their facility and multiple ignored emails and a DM to get my refund. Lastly I’ve also been sent incorrect pieces so overall love the styles but the fits and quality will always be different and it’s difficult to place returns.

4 June 2025
Unprompted review

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