Fenityfashion Reviews 

166
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 134 reviews, reviewers had a great experience with this company. Customers frequently praise the stunning designs, vibrant colors, and wonderful quality of the clothing items they purchase for various occasions. People often note that the outfits fit wonderfully and make them feel extremely confident and beautiful during special celebrations. Some reviewers were not happy with unexpected delivery delays and unresponsive customer support when trying to resolve shipping problems or return requests. Others also mentioned receiving incorrect sizes, missing items, or products that did not match the measurements listed on the website. A few consumers experienced long waiting times without receiving proper tracking updates or helpful assistance from the team.

What people talk about most

Product

Customers report overall positive experiences with the products, praising the gorgeous designs, amazing... See more

Quality

Clients share positive opinions on quality, consistently highlighting gorgeous designs, luxurious fabrics,... See more

Order

Consumers find order experiences to be sharply divided, with a mix of highly satisfied and severely... See more

Delivery service

People report ambiguous experiences with delivery_service, as consumer opinions are sharply divided. While... See more

Customer service

Customers consistently note ambiguous experiences with customer_service. While many reviewers report extreme... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I purchased a stylish outfit through the online platform. Support replied quickly when I asked about shipping. The support team was friendly and professional. Pricing felt justified by the quality. Ev... See more

Rated 4 out of 5 stars

I ordered a fashion set from the website. Response time was fast when I contacted the team. Support was polite and informative. The price was fair for the quality received. Everything went smooth from... See more

Rated 4 out of 5 stars

Ordered the Paloma dress for New Years, and it came as expected. Even tho it has a low cut it looked really flattering, as I used double sided tape on my chest. I have just ordered their Naomi skirt a... See more

Rated 4 out of 5 stars

Everything I ordered looks amazing and fits just right. The colors are vibrant and the fabric feels nice. I’ve already worn it several times and get compliments every ti


Company details


Contact info

3.8

Great

TrustScore 4 out of 5

166 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically replies within 48 hours

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3.8

All reviews

(166)

131 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I fell in love with Fenity as soon as i found it!

I fell in love with Fenity as soon as I found it. It is my go to spot for cruise vacation outfits! The only thing that keeps me from putting 5 stars is that with sizing - it’s def geared more towards tall girls. I’m 5ft so I have to get my outfits tailored which is not the most budget friendly option. But regardless, it’s usually worth it when it’s Fenity!

3 March 2026
Unprompted review
Rated 4 out of 5 stars

The dress I got is so beautiful

The dress I got is so beautiful, but I am having trouble with sizing. I ordered it 3 different times to get the correct size and I haven’t received the money back from the first dress I had to return. They aren’t the best at responding with emails, but I love their store. I am waiting for one of my orders to ship but I also am waiting for my returns to be processed. If everything works out I will 100% recommend this site to everyone. I love their clothes but I think that their communication can be a little bit better.

1 March 2026
Unprompted review
Rated 5 out of 5 stars

Everything is so perfect

Everything is so perfect! The package got delivered in time and everything went as it should have. The dress was in perfect condition and it looked exactly as in the picutre. The size fits perfectly and looks amazing. Thank you for the great experience.

25 January 2026
Unprompted review
Rated 1 out of 5 stars

BUYER BEWARE OF THIS SITE

I ordered a dress for my daughter, we followed the measurements and it was WAY TOO SMALL. The Monique. I sent two emails about returning and NO RESPONSE. Also, I am unable to review the dress online. Did they limit my ability to review due to the return request? Possibly. Stay away. Way too expensive, cheap, and they DO NOT HONOR their dress policy.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Green Gaia Dress 🤭🤭

AHHH I GOT THE GREEN GAIA DRESS IN XS AND I LOVE ITTT!! It hugs the figure so well but be aware the cup size is quite small - I’m a big B/small C and it fits perfectly. Super thick and heavy quality too - can’t wait to wear it at prom 🥹🥹🥹

22 February 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience shopping from…

I had a great experience shopping from this online store! The dress I ordered is absolutely beautiful, high quality, and fits perfectly. The delivery was fast, and everything arrived just as described. I’m very happy with my purchase and would definitely order again. Highly recommended!

5 January 2026
Unprompted review
Rated 4 out of 5 stars

I purchased a stylish outfit through…

I purchased a stylish outfit through the online platform. Support replied quickly when I asked about shipping. The support team was friendly and professional. Pricing felt justified by the quality. Everything went smooth without complications.

12 January 2026
Unprompted review
Rated 4 out of 5 stars

Ordered the Paloma dress for New Years

Ordered the Paloma dress for New Years, and it came as expected. Even tho it has a low cut it looked really flattering, as I used double sided tape on my chest. I have just ordered their Naomi skirt and am waiting for it to be delivered!!

6 January 2026
Unprompted review
Rated 4 out of 5 stars

I ordered a fashion set from the…

I ordered a fashion set from the website. Response time was fast when I contacted the team. Support was polite and informative. The price was fair for the quality received. Everything went smooth from checkout to delivery.

13 January 2026
Unprompted review
Rated 5 out of 5 stars

I purchased an outfit through the…

I purchased an outfit through the online store. Customer support replied within a short time. The quality of support was helpful and professional. Prices matched the value of the product. Ordering and delivery were smooth.

22 January 2026
Unprompted review
Rated 5 out of 5 stars

I used the website to order a dress…

I used the website to order a dress online. The response time was quick when I reached out with a question. Support was friendly and clear in communication. The pricing felt reasonable for the style offered. The entire order process went smooth.

7 January 2026
Unprompted review
Rated 1 out of 5 stars

Never received items and customer service is the worst

They over declared the value of my items and because of their mistake it was stuck at customs. Delivery company said Fenity needed to reach out to them to amend the mistake but after months of trying to contact fenity, they just can't be bothered to respond or do something. Never even offered a refund for items that I never received. It's a scam. PLEASE AVOID.

2 April 2025
Unprompted review
Rated 1 out of 5 stars

Scam - Order never dispatched

This is a scam company, please avoid ordering from here!
After the order, they'll relatively quickly create a shipping label, so you will receive an email which shows tracking with DHL. However, they will never dispatch your order, meaning the tracking will never update.
I paid express shipping 14th of December, meaning my order should have arrived late December in time for my birthday event. It is the 1st of February, and the order has never had updated tracking.
You'll realise after ordering there is no real way of contacting the company other than the website chat (with no people online to answer your queries). They may respond every once in awhile, some hours later, saying they are looking into it to never get back to you. They will also block you on Social Media if you attempt to warn others.
I am now going through the bank to dispute the transaction. Avoid yourself the hassle - don't order from here.

14 December 2025
Unprompted review

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