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Felicegals Reviews 279

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and stunning beauty of the products, often noting that items exceed expectations and appear even better in person. Many highlight the outstanding customer service, describing the team as responsive, helpful, and dedicated to ensuring customer satisfaction throughout the entire process, from design to delivery. The efficiency of the delivery service is also frequently commended, with many orders arriving quicker than anticipated. However, some customers also noted occasional issues with communication regarding delivery updates, wishing for more proactive notifications about order status. A few reviewers experienced concerns with product durability, such as fading plating or stones becoming loose after a period of wear. Additionally, some people were dissatisfied with the accuracy of product descriptions, finding that the actual item differed from website images, or that specific details like stone size or certification were not clearly provided.

What people talk about most

Product

Customers had positive experiences with product, often praising the unique and beautiful designs, such as the... See more

Quality

Customers consistently express satisfaction with the quality of products, often highlighting the stunning... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often noting quick shipping times, with... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising its helpfulness, speed, and... See more

Response time

People report positive experiences with response times. Many customers praise the quick and responsive... See more

Based on these reviews

Rated 5 out of 5 stars

the ring is just as beautiful as it is in pictures.. the timeline they give in your confirmation email is accurate. only thing that would be kinda cool is little update notifications thru the process... See more

Rated 5 out of 5 stars

My husband bought me the opal ring for our 10 year anniversary and it is absolutely beautiful. Highly recommend for unique rings. My only suggestion is to communicate about delivery since it takes wee... See more

Rated 5 out of 5 stars

My girlfriend (now fiance) was beyond thrilled at the ring I presented to her upon my proposal to along the shores of Hawaii. From style to stone, she was taken aback and speechless, leaving us both... See more

Rated 5 out of 5 stars

I bought a promise ring from Felicegals – size 5.5, moss agate set in gold with moissanite side stones – and everything about it was spot on. The sizing is perfect, the stone dimensions are accurate... See more

Rated 5 out of 5 stars

I just want to take the time to tell how unbelievably happy we are with this company. I highly highly highly recommend this company if you are looking for an engagement ring. They worked with me and c... See more

Rated 5 out of 5 stars

Opal wedding ring set I personalized a beautiful opal ring which the company answered questions about every step of the way. They even showed me multiple opals so I had my preference. I appreciated... See more

Rated 5 out of 5 stars

I ended up needing to change my ring choice a couple days after putting in the order and they were very accommodating, but responses do take at least 24 hours usually. My only concern is how expensive... See more

Rated 5 out of 5 stars

I am completely in love with my ring. From the moment I opened the box, I was stunned by how unique and elegant it is. The kite-shaped green stone has such a soft, ethereal glow — it feels both... See more

Rated 5 out of 5 stars

Emma & the team at Felicegals have been extraordinary. I asked A LOT of questions and didn't get the feeling of asking too much. They reassured me that my delivery would be completed on time, and we h... See more

Rated 5 out of 5 stars

From the start of making this ring, I worked on email with Abby who went back and forth with me 60 times to help handcraft and tailor the perfect ring for my wife. It turned out beautiful and incredib... See more

Rated 5 out of 5 stars

I absolutely love two piece bridal set. Everything from ordering to engraving to receiving was flawless from start to finish. I was a little nervous to order online at first, but I will definitely pur... See more

Rated 5 out of 5 stars

The ring is extremely unique and beautiful. It was made and shipped quicker than predicted, even though this was between Thanksgiving and Christmas. Couldn’t be happier with the whole experience.... See more

Rated 5 out of 5 stars

Excellent communication with quick response time. They were proactive in making sure everything was right, and my stuff shipped quicker than expected. Ring set I purchased turned out exactly how I had... See more

Rated 5 out of 5 stars

The Ring itself is a Piece of Art!! Aside from the Ring being so Gorgeous itself; when I inquired about the delivery time, I was surprised to find that My order was done slightly early and was shipped... See more

Rated 1 out of 5 stars

After 3 days of wear, the black gold started fading and coming off. The rhodium plating they use is almost completely off, and I only wear it for special occasions. My husbands ring, broke off after 1... See more

Company replied

Rated 5 out of 5 stars

I ordered one of their beautiful Moss Agate rings and was so pleased with it when it arrived. Wanting to surprise my girlfriend, I safeguarded the ring until my planned proposal. After planning... See more

Rated 5 out of 5 stars

I'll admit my fiancé and I were hesitant about ordering from Felicegals at first. We were looking at rings for days and I really fell for the kite cut moss agate look, but Reddit reviews were iffy. I... See more

Rated 5 out of 5 stars

I had a custom ring designed for my partner and I couldn’t have asked for a better experience! The customer service was incredible! They always responded within 24 hours, answered all my questions, an... See more

Rated 5 out of 5 stars

Wonderful experience! My wife absolutely loves her ring. If you don’t want to get your significant other a regular ring like everyone else has then buy from Felicegals. Superb look and quality

Rated 5 out of 5 stars

I needed something unique and different and Felicegals delivered. The ring is perfect and it fit perfect. She was super surprised and said the ring was beyond what she ever dreamed of. Thank you for h... See more

Rated 5 out of 5 stars

The ring is absolutely stunning. If there is one thing i would complain about it is that when the ring is inside of the ringbox, when you open it towards the intended person, the ring is facing away f... See more

Company replied

Rated 5 out of 5 stars

The ring I ordered came it early and looks absolutely stunning. I'm extremely grateful. My spouse-to-be decided to get their wedding band from Felicegals too, given just how positive my experience was... See more

Rated 5 out of 5 stars

Our rings are absolutely amazing. Staff had quick responses when questions came up and the ring shipped very quickly. This is the same site. I got my engagement ring from and I will future order and r... See more

Rated 5 out of 5 stars

I got a quick response from the company when I emailed with a question. They provided tracking info when the ring was shipped, making it easy to ensure I was home when the package arrived. The ring is... See more

Rated 5 out of 5 stars

After placing my order, I reached out to Felicegals to inquire about the possibility of expediting my engagement ring, as I hoped to have it in time for a much-needed getaway. Despite their stated... See more

Rated 5 out of 5 stars

My engagement ring came out beautiful, just as pictured. And the company messaged me throughout the whole process so that I was able to see the stone before they shipped it.

Rated 5 out of 5 stars

By far one of the best purchases in terms of jewelry i’ve ever made, seeing the engagement and wedding bands in person exceeded my expectations, it’s an experience and i will always recommend felicega... See more

Rated 5 out of 5 stars

Purchased a ring for the wife and she absolutely loves it, the sparkle, and the shining are unmatched all of her friends and coworkers are just floored at the beauty

Rated 5 out of 5 stars

The communication was amazing! They always kept in toch and updated me every step of the way. They catered to everything my wife wanted in her ring and it turned out beautiful!

Rated 1 out of 5 stars

If I could leave 0 stars I would. I have given so many chances for our issue to resolved and we continue to get little to no communication. My husband purchased a ring back in October. The... See more

Company replied

Rated 3 out of 5 stars

Production was fast and it seems to be very well constructed. Came to me faster than expected. My main disappointment is that the actual product looks nothing like the one depicted on the website. The... See more

Company replied

Rated 5 out of 5 stars

An amazing ring with so much attention to detail. Shipping was seamless, packaging was top notch and it arrived ahead of time. Thank you so much you guys!!!

Rated 2 out of 5 stars

The stone is much darker than in the display pictures. You can't see the design the is supposed to be inside the stone. a little disappointed.

Rated 1 out of 5 stars

Beautiful ring, poor craftsmanship. I was disappointed to find the prongs holding the main stone on the ring started to fail around a year having the ring. The goldsmith who repaired my ring said the... See more

Company replied

Rated 2 out of 5 stars

Pros: -Took the ring to a professional jeweler. The stones and band were verified to be authentic. The ring overall is pretty. Cons: -the ring is not set correctly. The jeweler mention... See more

Rated 4 out of 5 stars

Beautiful ring! We love that Alexandrite central piece, the diamonds, and the pearls in the ring, and it looks well made. 1 star taken off because of the lack of diamond certificates. We don't k... See more

Rated 5 out of 5 stars

The ring is absolutely beautiful and everything we hoped for! It took my breath away!! It shipped quickly and the packaging was really nice, I wasn’t worried at all about the ring being damaged.

Rated 2 out of 5 stars

Your policy of keeping 30% of a return item is ridiculous ! Oh how I wish I had read the small print !!!!! The ring I returned is easily re-sellable. I shall never consider buying from you again…it... See more

Rated 3 out of 5 stars

The ring is beautiful and I loved the communication but however the stone is a lot smaller than I expected and I ordered a slightly bigger stone the 7x11. I also asked for an engravement on the ring b... See more

Company replied

Rated 5 out of 5 stars

Crafted faster than expected, shipping had hiccups, which delayed to about expected time. Got here tho

Rated 4 out of 5 stars

The rings itself was beautiful and just like I ordered it and had a stamp to prove its authenticity. Although I missed the delivery because i wasn’t updated on where it was, it was just at “processing... See more

Rated 5 out of 5 stars

I cannot say enough good things about my experience with Feligals! From the moment I reached out to their customer service team, I was blown away by their professionalism, responsiveness, and genui... See more

Rated 5 out of 5 stars

Fantastic gorgeous ring. My girlfriend absolutely loves it and the smile it puts on your face when she looks at it makes it so worth it for me.

Rated 1 out of 5 stars

while they seemed nice and super helpful in the beginning, our rings were completely wrong and we had to go through a painful process to get our money back. It was not at all as advertised and I would... See more

Rated 5 out of 5 stars

I couldn't have been any happier with the service I received from Felicegals. They were able to work with my needs in a short notice and keep me updated with constant communication throughout the enti... See more

Rated 1 out of 5 stars

Package is 10 days late still no sign of order. In transit is the only information I can get online or on the phone. I paid an extra $200 for faster delivery...... We leave for the wedding in 4 days,... See more

Company replied

Rated 5 out of 5 stars

I love it, it’s beautiful and doesn’t stab me at all. Once we figured out shipping it was nice. although the company (Shop) kinda lacks on the responding end, it all worked out in the end.

Rated 5 out of 5 stars

Love the ring that we purchased. It is the most beautiful piece of jewelry I have ever bought and my future wife loves it as well. That’s what really matters lol. Fingers crossed that she says yes!

Rated 5 out of 5 stars

I purchased my ring in June and proposed in October for my 5th year anniversary, the rings came out beautifully and the support team was very quick and helpful when it came to any questions that I had... See more

Rated 5 out of 5 stars

Amazing ring my fiancée loves it Customer service is on point helped with changing the design and making it perfect

Rated 5 out of 5 stars

beautiful ring, my son is going to ask his girlfriend to marry him with it. absolutely perfect!

Rated 5 out of 5 stars

Felicegals was very fast and responsive to my emails. Any questions I had they always answered. They shipped with care and when I tell you that their rings are better in person you must trust me! My f... See more

Rated 5 out of 5 stars

They made it very easy to create a ring that reflected the tastes of my wife. There were many options to ensure I got exactly what I needed.


Company details

  1. Jewelry Store
  2. Diamond Dealer
  3. Jeweler
  4. Jewelry Designer
  5. Jewellery Manufacturer

About Felicegals

Written by the company

Welcome to Felicegals

FELICEGALS is an experienced jewelry brand who's dedicated to creating quality jewelry and custom pieces with love and craftsmanship.

We love a good traditional ring while we are deeply influenced by vintage vibes. We have been delivering the best shopping experience for jewelry lovers all over the world.

Moss Agate Rings Lab diamond Rings Sapphire Rings Moissanite Rings New Arrivals Bridal Sets

Exceptional Quality

Our promise to you: jewelry that lasts as long as your memories.

At Felicegals, quality isn’t a buzzword—it’s how we do things. We pick beautiful, well-crafted stones and work with skilled artisans to put every piece together thoughtfully—just pieces that feel special and hold up for the moments that count. Celebrate every moment with Felicegals!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

279 reviews

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1-star

Replied to 63% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Easy

The ordering process was made easy and I felt confident in the product I received.

18 September 2025
Unprompted review
Rated 5 out of 5 stars

The ring is absolutely stunning

The ring is absolutely stunning. If there is one thing i would complain about it is that when the ring is inside of the ringbox, when you open it towards the intended person, the ring is facing away from said person. It's tilted to the inside of the box. While that is somewhat of a shame, i will not be deducting a star for it. The ring is everything i was hoping for.

23 December 2025
Felicegals logo

Reply from Felicegals

Thank you so much for taking the time to share such a kind review—we’re over the moon to hear the ring exceeded your expectations and is everything you hoped for!
Your feedback about the ring’s orientation in the box is truly valuable. We completely understand it’s a small detail but matters deeply for special moments like proposals, and we’ve immediately passed this to our packaging team to adjust how we place rings in boxes moving forward—ensuring they face outward perfectly when opened for the intended person.
We’re so grateful for your understanding and generosity, and we wish you all the joy with this beautiful ring (here’s to an amazing proposal and cherished memories ahead)!

Rated 5 out of 5 stars

The communication was amazing

The communication was amazing! They always kept in toch and updated me every step of the way. They catered to everything my wife wanted in her ring and it turned out beautiful!

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Unique styles

They made it very easy to create a ring that reflected the tastes of my wife. There were many options to ensure I got exactly what I needed.

8 December 2025
Rated 5 out of 5 stars

Willow Bridal Set

I absolutely love two piece bridal set. Everything from ordering to engraving to receiving was flawless from start to finish. I was a little nervous to order online at first, but I will definitely purchase more products from felicegals in the future.

15 November 2025
Unprompted review
Rated 5 out of 5 stars

By far one of the best purchases in…

By far one of the best purchases in terms of jewelry i’ve ever made, seeing the engagement and wedding bands in person exceeded my expectations, it’s an experience and i will always recommend felicegals. Great work and Great job!!

6 December 2025
Rated 5 out of 5 stars

I got a quick response from the company…

I got a quick response from the company when I emailed with a question. They provided tracking info when the ring was shipped, making it easy to ensure I was home when the package arrived. The ring is beautiful. All around a great experience!

2 December 2025
Rated 3 out of 5 stars

Absolutely loved the engagement ring…

Absolutely loved the engagement ring but the wedding band was tiny for $700. Shipping and customer service was awesome. Overall great experience.

29 November 2025
Felicegals logo

Reply from Felicegals

Thank you so much for taking the time to share your feedback!
We’re absolutely thrilled you loved the engagement ring and had a great experience with our shipping and customer service—your kind words mean the world to us.
We’re sorry to hear the wedding band felt tiny and didn’t fully meet your expectations. If you ever need assistance with our pieces or have any questions down the line, please don’t hesitate to reach out—we’re here to help.
Thank you again for choosing our brand for such a special moment. We wish you and your partner a lifetime of happiness!

Rated 5 out of 5 stars

Perfect

The ring is absolutely beautiful The cut is gorgeous, the color is so pretty It is amazing It is so detailed and made so nice

29 November 2025
Rated 5 out of 5 stars

The Ring itself is a Piece of Art!

The Ring itself is a Piece of Art!! Aside from the Ring being so Gorgeous itself; when I inquired about the delivery time, I was surprised to find that My order was done slightly early and was shipped out immediately. Thank You for the wonderful piece that will become part of Our story!!!

18 November 2025
Rated 5 out of 5 stars

Beautiful and well crafted!!

The ring is absolutely beautiful and everything we hoped for! It took my breath away!! It shipped quickly and the packaging was really nice, I wasn’t worried at all about the ring being damaged.

24 November 2025
Rated 5 out of 5 stars

5 out of 5

Wait time wasn’t bad, craftsmanship was outstanding, beautiful ring well worth the price.

17 November 2025
Rated 3 out of 5 stars

The ring is beautiful but…

The ring is beautiful and I loved the communication but however the stone is a lot smaller than I expected and I ordered a slightly bigger stone the 7x11. I also asked for an engravement on the ring but it was placed in the wrong spot and looks like scratches instead of what I wanted. Overall the ring is cute but did not meet my expectations.

13 November 2025
Felicegals logo

Reply from Felicegals

Thank you for taking the time to share your feedback with us. We truly value all customer input and will carefully review the points you've raised.

We have noted your comments and will follow up with you via email to better understand your experience and see how we can assist further.

Your satisfaction is important to us, and we remain committed to providing quality service to all our customers.

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