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Rated 4 out of 5 stars

What wonderful, stretchy, orange, reflective shoelaces! Who knew that shoelaces could bring such joy into the world?? Fortunately, today we are expected to treat every purchase as an “experience”. Tha... See more

Rated 1 out of 5 stars

The bootlaces might be brilliant, I’ll never know. I paid extra for express delivery so that I might receive them before travelling, however two weeks later (and several days after the closing of thei... See more

Rated 5 out of 5 stars

Customer service very good. Package shipped immediately and only issue was delay in post (not company's fault). Feet Unique reached out regarding delivery and were helpful and friendly. Would and will... See more

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3.7

Average

TrustScore 3.5 out of 5

98 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Disappointed

Ordered in early December 2025. Never got the laces and customer service does not answer at all to emails - no possibility of calling this company. Not happy.

13 January 2026
Unprompted review
Rated 1 out of 5 stars

No show despite “speedy” delivery

The bootlaces might be brilliant, I’ll never know. I paid extra for express delivery so that I might receive them before travelling, however two weeks later (and several days after the closing of their promised time window) I have still not seen a glimpse of them. I messaged customer service, who were utterly unhelpful and possibly a bot. Unless you have all the time in the world don’t bother ordering, and definitely don’t pay extra for speedy delivery, which is clearly a (bad) joke.

12 June 2025
Unprompted review
Rated 5 out of 5 stars

Customer service very good

Customer service very good. Package shipped immediately and only issue was delay in post (not company's fault). Feet Unique reached out regarding delivery and were helpful and friendly. Would and will order again 👍

1 April 2025
Unprompted review
Rated 4 out of 5 stars

The first delivery was lost

The first delivery was lost. The customer service was fast and helpful and I got another product for no extra cost, but naturally the delivery time was very long in this case.

10 April 2025
Unprompted review
Rated 4 out of 5 stars

Good shopping experience

Good shopping experience; wide range of products with unique description texts that differ positively from others, easy to shop and quite fast delivery. If thinking something from development point of view, maybe more active (automated but still keeping the personalized touch) communication on giving head-ups what is the delivery status and eta.

5 July 2023
Unprompted review

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