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2.7
5 reviews
No history of asking for reviews
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Pretty terrible to be honest, they don’t sit between your toes properly every time you walk they come out it says 30 day money back guarantee, I’ve emailed and had zero response so thought I’d share my experience so far.
They sent a product for bunions, within 3 hours of use it was broken. I contacted them immediately about the defective product asking for a refund or replacement and I’ve heard nothing. I have chased them up and still nothing. As per the other reviews - avoid this company.
Used company a couple of times & bought effective good quality products for dealing with arthritic feet problems. There was a problem with the latest delivery, which was my mistake & happy that customer services responded quickly & resent items.
Do not purchase anything! Just a con.
No Customer service and received an item that is different to the image plus cheaply made.
Avoid seller at all cost!!!
This is yet another 'side-hustle' created by people who fantasised about getting rich without considering what it means to be in retail. They've done the bit they care about – they've launched a Shopify portal and you can certainly pay for products. But you'll never actually receive the goods.
I placed an order on 13th August using (premium) Royal Mail 24hr delivery. It's now 16th August and I still haven't received it. The tracking number provided isn't being recognised by Royal Mail. The retailer's chatbot says the order has already been fulfilled. Typically, there's no telephone number, just a Contact Us form to hide behind. A day after sending a query, I've heard nothing.
So, this site appears to be a black hole. Pour your money into it and receive nothing in return. Will be reporting it to trading standards. Avoid like the plague!
**Update 16th August**: The seller refunded the premium shipping cost (£5.99) after I posted this 1 star review on TrustPilot and informed them I would report them to Trading Standards.
Thankfully, the parcel worked its way through the delivery network and was also delivered today. In light of this, I've updated the review to 2 stars for overall poor comms.
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