FeelSafe Reviews 

195
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Highly recommend Feelsafe especially if you are a student! Quick replies and easy to navigate website that allows you to get confirmation and request refunds without having to call. Speedy replies as... See more

Company replied

Rated 5 out of 5 stars

We are truly grateful for the over the top EXCELLENT service we received when booking travel health insurance for our son's study abroad semester. We wanted to give an extra shout out to Agent Richar... See more

Company replied

Rated 5 out of 5 stars

Easy to use.Fast replies in case of inquiries.Best deals, especially if you are an international student going for an Erasmus program. Best option for Visa C.I highly recommend feelsafe,you will feel... See more

Company replied

Rated 5 out of 5 stars

Honestly the best online customer service I have ever experienced. They were the most helpful in figuring out everything from permit renewal paperwork, initial moving documents, I even signed up for t... See more

Company replied

Company details

  1. Insurance Company

Written by the company

FeelSafe is the modern and friendly way of getting your insurance needs met! The user oriented and user friendly online insurance marketer for internationals. With us, you have reliable and fast, easy to understand and easy to buy, quality online solutions for internationals. As an international student, professor, researcher, scholar, volunteer, trainee, job seeker or Au-Pairs, to get your visa and residence permit (MA35) the Austrian government requires you to be health insured when living in Austria at all times. With FeelSafe you can fulfill these legal requirements and start your journey in the quickest, easiest, most convenient and affordable way.


Contact info

4.9

Excellent

TrustScore 5 out of 5

195 reviews

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4.9

All reviews

(195)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service and promt response

11 November 2022
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Ali,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Best Insurance for international Students

Best Insurance for international Students
Unfortunately needed to use it only for a couple of months (because I found a job), but I would recommend this Insurance to every international Student who seek to start their future in Austria as Students.

1 November 2022
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Resaj,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

This insurance is awesome

This insurance is awesome, I wish I didn't have to cancel but because o got a new job I had to. I RECOMMEND IT 100%

26 October 2021
Unprompted review
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Reply from FeelSafe

Dear Valentina,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

So kind and nice people

27 September 2022
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Sh,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Best option by far!!

I couldn't rate FeelSafe any higher! It has been a seamless, completely stress-free and intuitive experience overall. They even helped and advocated fully for me when I had a difficulty with the visa application process, which they fixed in the end. Really, there is no downside to using FeelSafe and I would recommend it highly to anyone interested.

17 September 2022
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Arzu,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Best customer service ever!

Feel safe has the best customer service I ever encounter while I stayed in Austria. It was so easy to make a contract and to get the refunds each time I went to the doctor. It covered my glasses and it was overall an excellent experience. Loved and would recommend 100/10

10 September 2022
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Aida,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Customer support

The customer support is outstanding and deserves a 5 star rating any day. Very smooth and fast!

7 September 2022
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Nikola,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Great

Great, answers fast !

1 September 2022
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear C.,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Very good service and good…

Very good service and good communication. I highly recommend it.

31 August 2022
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Nevim,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Excellent service with quick response

28 August 2022
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Dendup,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

good service

Good service

27 August 2022
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Mariam,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

FeelSafe is an excellent health insurance provider

FeelSafe is an excellent health insurance based in Europe that meets all of the criteria to ensure that I am allowed to stay in Austria and pursue a higher education. I would recommend FeelSafe as a cheap, reliable, and transparent health insurance company that always puts the customer first. As a member for already two years, nothing will deter me from continuing with them for the remainder of my studies. Always kind, quick, and dependable.

21 August 2022
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Michael,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Perfect

The insurance is easy to buy, the documents are sent to you quite fast. It’s easy to make an insurance claim and it’s usually done within four weeks. They’re helpful and quick to respond. I cannot recommend them enough. They’re perfect. Everything is available in English which is a huge plus for me as a non European student and they’re easily the best choice when applying for a Residence Permit as well.

19 August 2022
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Annya,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Excellent insurance company!

The products and the service are excellent! The staff is very nice and they are very professional, respond to your questions very quickly and patiently, I am very happy to be their valuable customer.

18 August 2022
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Dawei Sun,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

It was Aam excellent experience with…

It was Aam excellent experience with feel safe group

11 August 2022
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Hamideh,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

It was the best health insurance I ever…

It was the best health insurance I ever had. Very polite employees, and super uncomplicated. I had an accident last year, fractured my ankle and needed to have a surgery. Thanks to feel safe everything ran smoothly, at least for the bureaucratic part. Feelsafe also has a sense of solidarity to the international community of students, by making the insurance process online and in English and facilitating our application to a residence permit. It made my stay in Austria way easier (I was before insured by GKK and it was a nightmare).
Thank you!

29 July 2022
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Tereza,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Very quick response through the live…

Very quick response through the live chat at their website, and they fund most things you will need. :)

25 July 2022
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Juani Rios,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Very good and quick feedback.

4 July 2022
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Peng,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Recommended

Useful for students without having to meet numerous requirements. you can easily insure yourself online.

30 June 2022
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Mohammadamin,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

I would say that Feel safe is highly…recommended

I would say that Feel safe is highly recommended. The team are very nice and helpful. They take care of my problems immediately. I feel very safe^^.

23 June 2022
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Saowanee,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

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