Feelhum Reviews 

82
TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Evaluating 76 reviews, most reviewers were somewhat happy with their experience overall. Many consumers genuinely appreciate how well the device is built, noting that it feels remarkably sturdy and effectively helps manage daily smoking cravings and habits. People truly love the comfortable design and realistic weight, finding it to be a very helpful companion during their personal quitting journey. Some reviewers were not happy with the extremely slow delivery times, poor tracking updates, and the unusually faint taste of the available flavor options. Customers additionally mentioned that shipping directly from overseas takes far too long and that the overall purchasing costs feel quite high.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, reflecting deeply divided opinions. On one hand, many... See more

Quality

Customers consistently note ambiguous experiences with quality, highlighting a stark division in their... See more

Delivery service

Consumers find delivery service to be ambiguous, reflecting a wide range of vastly different experiences.... See more

Price

Customers had negative experiences with price, describing the items as far too expensive and overpriced for... See more

User experience

Reviewers highlight positive aspects of user experience, finding the device comfortable, well made, and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

No issues with the product just the timeline to receive an order is way too long , from order date to delivery is two weeks , tracking order from china to Ireland . Suggest an European fulfilment ce... See more

Rated 2 out of 5 stars

The device itself is well made, and I've had a positive experience with it helping with cravings. However, the experience with Hum has been very poor. They keep sending items out incorrectly addressed... See more

Rated 2 out of 5 stars

After giving Hüm a proper try, I’ve come away disappointed overall. The device is well made — solid, nicely finished, and comfortable to use — but the price feels hard to justify when you consid... See more

Rated 4 out of 5 stars

The device itself is well made and looks like it will last a long time. Loading the flavour sticks into the device is straightforward and they seem to last significantly longer than advertised (al... See more

Company replied


Company details

  1. Health and Beauty Shop

Written by the company

At HÜM, we’re on a mission to help people quit smoking and vaping — without nicotine, vapour or frustration. Our device is a natural, hand-held ritual powered by 100% natural essential oils, designed to soothe both the mind and body. No smoke. No chemicals. No side effects. Each HÜM stick is carefully engineered for satisfaction — with a weighted feel, adjustable airflow, and a subtle fidget function to calm cravings both mentally and physically. Backed by real lab testing, EU safety standards, and used by thousands across the UK, HÜM has become one of the most trusted alternatives to help break free from harmful habits.


Contact info

2.9

Average

TrustScore 3 out of 5

82 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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2.9

All reviews

(82)

65 reviews in the last 12 months

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Rated 1 out of 5 stars

Avoid at all costs - scam

This company is awful, avoid at all costs, they hide themselves so no one can write a review. They take your money and don't deliver, I've been waiting weeks and when you complain they refuse to give you a refund until you return the product, how do you do that if it nevers gets delivered

3 June 2025
Unprompted review

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