Products great, price always competitive and offers like free trials of new products amazing. This time delivery time was long. Ordered 30th Dec arrived 8th Jan. Order took ages to reach Ireland, An P... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Just received my order of two sets of glasses from Feel Good Contacts IE Both pairs were Bi focal glasses One pair of prescription sun glasses and one pair of ordinary bi focal reading / dista... See more
Company replied
Item as described. Quick enough postage. But the disappointment I felt when I got a complimentary pen instead of a complementary small bag of mini candy was real. Yeah, I know gifted horse and all tha... See more
I ordered 2 months supply of contact lenses and 2 bottles of eye drops and not only was it cheaper than other places but i got the delivery quite fast, free delivery after you spend an X amount and a... See more
Company details
About Feel Good Contacts IE
Written by the company
The UK’s Leading & Most Trusted Online Eye Care Retailer
Rated “Excellent” on Trustpilot, and awarded the Leading Online Eye Care Specialists 2025 by SME News, we are our customers #1st choice when it comes to affordable, high-quality eyewear. We believe in making eyecare affordable and accessible to all.
One-stop Shop
Whether you’re looking for contact lenses, solutions, glasses, sunglasses , prescription sunglasses, eye drops or travel eye essentials, we’ve got your back. Enjoy peace of mind with all your eye care needs in one place.
Superfast Delivery – FREE Over €89
Order in-stock contact lenses, solutions, sunglasses and eye care by 5:45pm for same day dispatch. Plus, enjoy FREE delivery on orders above €89.
Competitive Prices and Discounts
Our contact lenses are up to 50% cheaper than the high street. With us you can also enjoy up to 70% OFF designer glasses and sunglasses. As an official distributor of leading brands, you can trust in the authenticity and quality of every product.
Refer a Friend
You will get €5 OFF while your friend will enjoy 11% OFF when you refer them to Feel Good Contacts. It’s a win-win because sharing really is caring & also savings!
Automate Your Orders
Save time and skip the hassle of re-entering your contact lens prescription each month. Just opt into Auto-Reorder and leave the rest to us. Your orders will be delivered automatically and as often as you choose. On top of that, you get 5% OFF every automated order!
Customer Service Team – 7 Days a Week
Our friendly customer service team is available 7 days a week to assist with any queries. You can contact us via Live Chat, WhatsApp, email (cs@feelgoodcontacts.ie) or call us on 015143614.
Feel Good Contacts
Written by the company
- Competitive Prices
- We offer consistently low, value-for-money prices and a hassle-free online shopping experience. We also offer a Price Match Guarantee, meaning if you find the exact contact lenses cheaper with another retailer, we'll be happy to match the price and refund you the difference.
- Superfast Delivery on all Orders
- Place your order before 5:45pm to enjoy Superfast Tracked Delivery on all orders for just €3.98.
- Return Policy
- We offer a hassle-free returns policy. Contact lenses, solutions and eye care products must be returned within 90 days of purchase, while glasses and sunglasses must be returned within 30 days.
- Customer Care Service
- Our dedicated customer service team is available 7 days a week (including Bank Holidays) to address any concerns that our customers might have.
- In-house Opticians
- We have a team of expert opticians who boast over 11 years of optical experience. The team ensures that the information passed on to our customers is up-to-date and correct and also conducts thorough checks of glasses and sunglasses before shipping to the customers.
- Enjoy BIG Discounts
- Enjoy 10% OFF as a part of our welcome offer and save money on eye care. We also offer discounts of up to 20% OFF for students, teachers and health care workers.
- Official Distributor of Top Brands
- We source big brands directly from the leading suppliers, ensuring all our products are 100% authentic and high-quality.
Superfast Delivery
99% of our orders are dispatched the same day.
We are committed in making it fast, easy and affordable to order your contact lenses online. Order before 5:45pm for same day dispatch. Tracked delivery available - service based on items in stock.
Learn More
Contact info
6-7 Towers Business Park, Carey Way, HA9 0LQ, Wembley, United Kingdom
- 01 514 3614
- cs@feelgoodcontacts.ie
- feelgoodcontacts.ie
4.3
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Better courier, they actually arrived!
A lot better now that they're using a decent courier. The lenses actually arrived!
13 July 2026
Reply from Feel Good Contacts IE
Dear Diana,
Thank you for your feedback.
We're glad to hear you’re happy with our service. Your support means a lot to us, and we look forward to continuing to provide you with the same great experience in the future.
Please be assured that Feel Good Contacts highly values all of our customers’ feedback. We have taken your feedback and forwarded it to the respective team.
If there's anything else we can improve on, please do not hesitate to contact us on our phone number: 01 514 3614 or by sending an email to cs@feelgoodcontacts.ie.
Kind regards,
-Feel Good Contacts Team-
Reply from Feel Good Contacts IE
Hi Anthony,
Thanks so much for your kind words!
We're pleased your order arrived quickly and safely. Fast and reliable delivery is a top priority for us—glad we got it right!
Kind regards,
Feel Good Contacts
Delivered too late
Delivered 3 days after promised date. Too late for event. Now won't refund me.
9 July 2026
Unprompted review
Reply from Feel Good Contacts IE
Dear Customer,
Thank you for taking the time to share your feedback. We are truly sorry to hear about your recent experience, and we deeply regret that our service did not meet your expectations.
We would like to investigate this further and make sure we provide a solution, but we are unable to do so at the moment because you didn't include your order number or contact information with your review.
Please email us at cs@feelgoodcontacts.ie, provide us with your registered details, and a suitable number to call you on and we will contact you back immediately.
Our sincerest apologies for the inconvenience caused.
Kind regards,
-Feel Good Contacts Team
Bought the full premium package
Bought the full premium package, including scratch resistant coating.
Scratches appeared on my lens and customer service replied that the lenses are "more durable than standard lenses, but it is not scratch proof".
Don't sell an option that isn't fit for purpose. Personally I'm bullsh*t proof rather than bullsh*t resistant myself.
I'll go to my local and more expensive optician from now on. I have no problem paying for a service or product regardless of the price, once it is done so fairly.
8 July 2026
Unprompted review
Reply from Feel Good Contacts IE
Dear Customer,
Thank you for taking the time to share your feedback. We are genuinely sorry to hear that you have been disappointed with your experience, as this is certainly not the impression we want to leave with our customers.
We understand how frustrating it can be to notice a scratch on your lenses, especially after choosing our premium lens package with a scratch-resistant coating.
Scratch-resistant coatings are designed to provide greater durability against the minor wear and tear of everyday use compared to standard lenses. However, while they offer increased protection, they cannot completely prevent scratches in all circumstances and are not intended to be scratch-proof.
We carefully reviewed the information and images you provided to see if there was any indication of a manufacturing issue. We appreciate this may not have been the outcome you were hoping for, and we sincerely regret any disappointment this has caused.
We truly value your feedback and your previous custom, as it helps us continually review and improve our products and services.
We hope you'll consider giving us another opportunity to provide you with a better experience in the future.
Kind regards,
Feel Good Team
Reply from Feel Good Contacts IE
Hi Eugen,
We’re so glad you had a positive experience with us!
Your feedback brightens our day and keeps us motivated.
Thank you for choosing Feel Good Contacts.
Kind regards,
Feel Good Contacts
Reply from Feel Good Contacts IE
Hi Catherine,
We’re thrilled to hear your delivery was on point!
Thank you for taking the time to share your experience.
We’ll be here when you need us again.
Kind regards,
Feel Good Contacts
Reply from Feel Good Contacts IE
Hi Laura,
Thanks so much for your kind words!
We're pleased your order arrived quickly and safely. Fast and reliable delivery is a top priority for us—glad we got it right!
Kind regards,
Feel Good Contacts
Reply from Feel Good Contacts IE
Hi Tim,
We’re thrilled to hear your delivery was on point!
Thank you for taking the time to share your experience.
We’ll be here when you need us again.
Kind regards,
Feel Good Contacts
Reply from Feel Good Contacts IE
Hi Ger,
Thank you for the 5 stars!
We’re glad you found your go-to contact lenses with us.
Reliable vision and fast service are what we strive for—thanks for trusting us.
Kind regards,
Feel Good Contacts
Very good pricing and prompt delivery
28 June 2026
Reply from Feel Good Contacts IE
Hi Joe,
Thank you for the feedback!
It’s great to know that your package reached you without delay.
We aim for a hassle-free experience every time!
Kind regards,
Feel Good Contacts
Reply from Feel Good Contacts IE
Hi Aislinn,
We’re thrilled to hear your delivery was on point!
Thank you for taking the time to share your experience.
We’ll be here when you need us again.
Kind regards,
Feel Good Contacts
Reply from Feel Good Contacts IE
Hi CeeMac,
Thank you for the feedback!
It’s great to know that your package reached you without delay.
We aim for a hassle-free experience every time!
Kind regards,
Feel Good Contacts
Ordered prescription reading glasses I…
Ordered prescription reading glasses I was sent distance glasses. I emailed to say this and was told I got the order wrong. Clearly on my order on their app I ordered reading glasses. I recently again ordered reading glasses and have just received Distance glasses. I literally give up.
17 June 2026
Unprompted review
Reply from Feel Good Contacts IE
Dear Customer,
Thank you for taking the time to share your feedback. We are truly sorry to hear about your recent experience, and we deeply regret that our service did not meet your expectations.
We would like to investigate this further and make sure we provide a solution, but we are unable to do so at the moment because you didn't include your order number or contact information with your review.
Please email us at cs@feelgoodcontacts.ie, provide us with your registered details, and a suitable number to call you on and we will contact you back immediately.
Our sincerest apologies for the inconvenience caused.
Kind regards,
-Feel Good Contacts Team
Ordered contacts lenses a week ago and…
Ordered contacts lenses a week ago and it still has not arrived in Dublin. Website says fast delivery and only a few business days for delivery so this is misleading. I would prefer if they provided accurate delivery times. I wanted these for vacation and now I won't have them unfortunately. Can't rely on this company won't be ordering again unless they improve.
18 June 2026
Unprompted review
Reply from Feel Good Contacts IE
Dear Customer,
Thank you for taking the time to share your feedback. We are truly sorry to hear about your recent experience, and we deeply regret that our service did not meet your expectations.
We would like to investigate this further and make sure we provide a solution, but we are unable to do so at the moment because you didn't include your order number or contact information with your review.
Please email us at cs@feelgoodcontacts.ie, provide us with your registered details, and a suitable number to call you on and we will contact you back immediately.
Our sincerest apologies for the inconvenience caused.
Kind regards,
-Feel Good Contacts Team
Great experience
This was my second time ordering from FeelsGoodContacts, and I’m very satisfied.
I purchased two pairs of glasses, and both turned out great. The frames are beautiful, and the lenses were made perfectly. I was especially impressed with how well they handled my high prescription in a very thin frame.
Delivery to Ireland took 5 days, which was a reasonable and tolerable waiting time. Everything arrived in good condition.
Overall, I’m very happy with my new glasses and would definitely buy from this store again. Thank you!
17 June 2026
Unprompted review
Reply from Feel Good Contacts IE
Hi Luisa,
Thank you for such a lovely review!
Whether it's glasses, lenses, or sunnies—we're here to deliver great quality and service every time.
We’re grateful for your support!
Kind regards,
Feel Good Contacts
Reply from Feel Good Contacts IE
Hi Sinéad,
We’re so glad you had a positive experience with us!
Your feedback brightens our day and keeps us motivated.
Thank you for choosing Feel Good Contacts.
Kind regards,
Feel Good Contacts
I’ve had a positive experience once…
I’ve had a positive experience once again . I was given regular updates . I love my sunglasses and the Pen was a lovely surprise gift.
15 June 2026
Reply from Feel Good Contacts IE
Hi Marie,
Thank you for such a lovely review!
Whether it's glasses, lenses, or sunnies—we're here to deliver great quality and service every time.
We’re grateful for your support!
Kind regards,
Feel Good Contacts
Reply from Feel Good Contacts IE
Hi William,
Thanks so much for your kind words!
We're pleased your order arrived quickly and safely. Fast and reliable delivery is a top priority for us—glad we got it right!
Kind regards,
Feel Good Contacts
Places my order on the 9th of June with…
Places my order on the 9th of June with a delivery date of the 13th. It is now the 15th of June, no lenses and all I’m told when I ring is they are still in customs and they will share my feedback with the team. Shocking. I now have no lenses and no constructive help from this company.
15 June 2026
Unprompted review
Reply from Feel Good Contacts IE
Dear Aoife,
Thank you for your review.
We deeply regret to hear about the issues you’ve experienced with our delivery service. We understand how frustrating it is to not receive your contact lenses on time.
We have reached out to you via email to address this matter promptly and ensure a resolution as quickly as possible.
Once again, please accept our sincerest apologies for any inconvenience caused.
Kind regards,
-Feel Good Contacts Team
Reply from Feel Good Contacts IE
Hi Natalja,
We’re so glad you had a positive experience with us!
Your feedback brightens our day and keeps us motivated.
Thank you for choosing Feel Good Contacts.
Kind regards,
Feel Good Contacts
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.