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Rated 5 out of 5 stars

As soon as I reported the lost items they contacted the airport where I rented the car and then found the items and sent me emails which were helpful!!!!! Thank you so much for the great serve from... See more

Company replied

Rated 1 out of 5 stars

A terrible fake service, forced upon me by Hindsgavl Castle Hotel in Denmark, after I left my computer charger back at my room. Faundit DOUBLED the original shipping fee (UPS) by charging me with an... See more

Company replied

Rated 5 out of 5 stars

Exceeded my expectation Thanks for the very professional and fast handling. The collaboration with Scandic is impressive. We regularly stay in different hotels around the world and it has happene... See more

Company replied

Rated 5 out of 5 stars

Had an amazing experience in the first place with these guys at the airport. Lovely brand new X5 with 11 miles on the clock. Flew back to the UK and realised I had left my credit card wallet in... See more

Company replied

Company details

  1. Software Company

Information provided by various external sources

Making sure that lost items are returned to the owners fast and easy


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

149 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

My lost items…

As soon as I reported the lost items they contacted the airport where I rented the car and then found the items and sent me emails which were helpful!!!!!
Thank you so much for the great serve from everyone involved!!!!!
Teresa Coyle

8 April 2026
Unprompted review
Faundit logo

Reply from Faundit

Dear Teresa,

We are so happy to read you got your belongings back and the process was fast, easy and efficient.

Best regards,
@Faundit team

Rated 5 out of 5 stars

Get back my phone in 3 months

I am international traveler and I have left my 2nd mobile phone when I am leaving US. Even I didn't realized what I have lost from my travel after I got back. They, Sixt, have found my lost and then have informed to me about what I have lost, then I could see. I have asked them to keep 3 months for my next travel. And I could get it after 3 months. They are a reliable Sixt.

2 February 2026
Unprompted review
Faundit logo

Reply from Faundit

Dear,

Thank you for sharing your experience! We’re glad to hear that Sixt was able to locate your lost phone and safely keep it until your return.

Best regards,
@Faundit team

Rated 5 out of 5 stars

Easy and smart

Easy and smart! Loved it!

11 January 2026
Unprompted review
Faundit logo

Reply from Faundit

Dear Irene,

Thank you so much for the kind feedback. We truly appreciate it!

@Faundit

Rated 5 out of 5 stars

Thank you Sixt PHX and Faundit

Thank you Sixt PHX and Faundit! I careless left my wallet. They took care of it and made getting it back easy.

24 December 2025
Unprompted review
Faundit logo

Reply from Faundit

Dear,

Thank you for your kind feedback! We’re glad we could help recover your wallet quickly and easily.

Best regards,
@The Faundit Team

Rated 5 out of 5 stars

Excellent end-to-end experience and service

Khan and the Sixt staff at the Heathrow branch have been extremely helpful and delivered excellent service, from the initial pick up of the car during which we were upgraded for free, to the drop-off experience and recovery of a bag full of valuable items we had left in the car. Really flawless experience

8 November 2025
Unprompted review
Faundit logo

Reply from Faundit

Thank you for the great feedback!

We’re glad Khan and the Heathrow team delivered such a great experience.

Best regards,
@Faundit

Rated 5 out of 5 stars

Lost item returned:)

I did not know I had left my black sunglasses case on the black seat. I was so thrilled when SIXT informed me within a few hours that they had come across them and we made arrangements to get them back. I have never been with a rental car company that returned lost items. Once lost they had been gone forever. Thank you SIXT and your honest employees at Southampton Airport!

13 October 2025
Unprompted review
Faundit logo

Reply from Faundit

Dear Elaine,

Thank you for your kind words! We’re delighted the Southampton Airport team was able to find and return your sunglasses so quickly.

Best regards,
@Faundit

Rated 1 out of 5 stars

I reported the bag over a month ago on…

I reported the bag over a month ago on the day I returned the vehicle.The item I reported was an air mattress, stored in its beige carrying bag. But somehow It was reported as a tent bag. I made this clear when I first filed the lost and found report on the day I returned the vehicle. There was no follow up until I continued to call and then after me continuously calling I was asked to fill out the lost form again. The process was very stressful, although the bag was retrieved over a month later

7 September 2025
Unprompted review
Faundit logo

Reply from Faundit

Dear Jade,

Thank you for sharing your experience, and we’re glad to hear your item was eventually returned.

We’re very sorry that the process was stressful. We want to clarify that our platform is used by the location where items are left, and we do not handle the items or manage physically the retrieval process ourselves, as our role is to provide the platform and shipping service.

We truly appreciate your patience and feedback, and we hope your future experiences with Faundit are smooth and stress-free.

Best regards,
@Faundit

Rated 5 out of 5 stars

Had an amazing experience

Had an amazing experience in the first place with these guys at the airport. Lovely brand new X5 with 11 miles on the clock.

Flew back to the UK and realised I had left my credit card wallet in car- reported it missing on app and found straight away and notified.

Great honest service.

24 September 2025
Unprompted review
Faundit logo

Reply from Faundit

Dear Craig,

Thank you for your 5-start review! We are thrilled to read you had a good experience and your items were returned safely and easily.

Best regards,
@Faundit

Rated 5 out of 5 stars

The speed of which you told me my item…

The speed of which you told me my item was lost and the ease of returning at my connivence to grab it

15 September 2025
Unprompted review
Faundit logo

Reply from Faundit

Dear,

We are very glad we could assist you on getting your items back. Thank you for sharing your positive experience!

Best regards,
@Faundit

Rated 5 out of 5 stars

Very good the undSep 5erstand that I exist…

Very good the understand that I exist after the check out as a client

5 September 2025
Unprompted review
Faundit logo

Reply from Faundit

Dear Yngve,

Thank you very much for taking the time to share your experience. We are thrilled to hear you had a good experience.

Best regards,
@Faundit

Rated 5 out of 5 stars

As soon as we arrived home from Oslo my…

As soon as we arrived home from Oslo my daughter realised she had left something in the hotel room. I called the hotel, they explained the Faundit service and said I would be contacted as soon as the item was found and entered into their system. As a busy working mom, I tried to keep on top of the shipment, but my address was not being recognised, I forgot I had received tracking numbers etc. Faundit stayed on top of my case, came back to me for clarification on address, every email query I sent to Faundit was answered with patience and a perfect explanation by the lovely Lucía Méndez. Thank you - item arrived safely in Dubai, thanks for the great service!

1 August 2025
Unprompted review
Faundit logo

Reply from Faundit

Dear,

Thank you so much for your kind words! We’re very glad to hear your item arrived safely and that Lucía was able to assist you throughout the process.

We truly appreciate you taking the time to share your experience.

Best regards,
The Faundit Team

Rated 3 out of 5 stars

Wallet Returned, but cash Stolen

My wallet was returned, but the cash in it was stolen.

18 July 2025
Unprompted review
Faundit logo

Reply from Faundit

Dear Joey,

We’re really sorry to hear about what happened and understand how disappointing this must be. While we facilitate the shipping through our platform, the delivery is managed by our delivery partner. Unfortunately, we don’t have control over the contents of a shipment once it’s in transit.

We recommend reaching out to the shipping provider to report the missing cash so they can investigate further. If you need any details or assistance from our side to support your claim, we’ll be happy to help — please contact us at hello@faundit.com

Thank you for your understanding.

Rated 5 out of 5 stars

Thanks for the responsiveness

Thanks for the responsiveness

11 June 2025
Unprompted review
Faundit logo

Reply from Faundit

Dear Renato,

Thank you very much for the positive review.
We are glad we were able to assist you :)

Best regards,
Lucía

Rated 5 out of 5 stars

It's all about Lucia

It's all about Lucia. Her kind, efficient and knowledgeable service was awesome. Lucia patiently stayed with me through a long process of finding a lost item. I was at times ready to give up, but Lucia stayed with me until the item returned.

11 April 2025
Unprompted review
Faundit logo

Reply from Faundit

Dear Jeffrey,

Thank you very much for taking the time to leave such a positive review regarding our and Lucia's service.

We are happy to help and work with clients that are as kind as you.

Best regards,
@Faundit

Rated 5 out of 5 stars

The commitment of your people

The commitment of your people

8 April 2025
Unprompted review
Faundit logo

Reply from Faundit

Dear Arnoud,

Thank you very much for the 5 star review!
We appreciate the positive feedback :)

Best regards,
@Faundit

Rated 5 out of 5 stars

Friendly communication

5 March 2025
Unprompted review
Faundit logo

Reply from Faundit

Hello Mick,

Thank you for the 5-star review.
We highly value your feedback!

Best regards,
@Faundit

Rated 5 out of 5 stars

All fine

All fine. Topic well managed. Got my key as planned.

4 March 2025
Unprompted review
Faundit logo

Reply from Faundit

Dear Joan,

Thank you very much for your positive feedback.

We are glad that you got your keys safely returned :)

Best regards,
Lucía @Faundit

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