Fathom Bracelets Reviews 

The item service promptly and in perfect condition. Presentation of item in box 1st class. Very pleased thank you

Looks Great & ideal present. Already looking at extra bands for myself

A speedy dispatch but delivery took longer than expected, so an estimated arrival date would have got 5 stars for service. Bracelet itself is great.

SIMPLY HORRIBLE
E-COMMERCE by beginngi 2000.....
no chat, customer support with chat bot
blablabla

Reactivty : i would say more or less correct BUT we need to BE BEHING THEM AL THE TIME.
ZERO PROACTIVITY to secure a NEW CLIENT

Great range of colours between 2 styles - very versatile and wearable with all occasions.

Love it!!

Received my bracelet in super quick time and really happy with it. The quality and look of the product is excellent and have already recommended them to a friend. A must have for everyone looking to up there style.

I was very impressed with the speed of delivery and quality of the product and would definitely recommend fathom to others

Excellent product, although relatively simple in nature the main part of it - the metal buckle in my case feels really well made and won't just come apart like other cheaper variants I've bought in the past.

Love my new bracelet, it feels secure is beautifully made. The service was top notch too!

Great service from start to finish, nice touch with sending instructions on fitting early too.

I was first bought a fathom bracelet for Christmas last year, however I somehow managed to lose it. I loved it so much that I decided to purchase another one. The brown leather/suede with the black is perfect. My only wish, is that they were easier to adjust the size of. Will definitely be purchasing more!

Always exceptional! Top quality every time. A unique gift. Highly recommended

I bought this as a present so I haven’t opened it. In the photo it looks beautiful but I’m really just reviewing the service. I was generally pleased with that but was slightly surprised to find that I had been charged two extra charges by my bank. One for a Non GB purchase fee and the other for a Non GB transfer fee which then made the bracelet even more expensive!

This is the 4th Fathom bracelet I have bought - brilliant service & smart packaging - perfect present for Godchildren - I have six, so two more to buy for! Thank you!

Very good. Love the classic one (for my son)... not sure about the new design, a bit small and cord very thin, so am exchanging that one for a classic (for myself!)... can't wait for it to arrive.
Ian Freeman

Super quick delivery, lovely quality bracelet

Unfortunately this is one of the worst companies that I have ever come across. I never leave reviews, but after such an awful experience I thought it necessary to. I have bought four bracelets from Fathom and it was only when I bought my last purchase of a suede cord bracelet that I experienced some of the worst customer experience. After purchasing the suede cord and wearing it for just just one day - all the dye came out. I looked on the website and there is no mention that this would happen. I contacted Fathom and they asked to see photographs which I sent them. They said that I could have an exchange if I sent the bracelet back. I sent the bracelet back, tracked and signed so it did not get lost and it cost £10- to then receive an email from Fathom telling me that the bracelet was completely ruined and that they would not give a refund or an exchange, even though after seeing the photographs they agreed to this and I have it in writing. After ignoring my emails for 2 weeks, I sent another email asking them to just return it as I thought a bracelet that cost £45 was better than no bracelet. Finally they agreed to send it back. I've waited two months now and even though I email them each week they do not reply. I finally got a reply last week which said that they had sent the bracelet but they did not send it tracked and signed (even though they expected me to-which I had to pay for) and that it was probably lost and that they were happy to offer me a 15 % discount off my next order! And this is it. So, basically I've spend over £50 on a bracelet which I do not have and they are not willing to do anything about it. This is the worst customer experience I have ever witnessed and I would never buy from them again.

I love my bracelet - want to buy one for all my like-minded friends now

I ordered this bracelet as a Christmas present for my dad. When looking at the product it gave me the price in Pound however when I went to order it went up in price and was showing as dollars. I wasn't sure which cost it would charge me. I live in the UK and it charged me US dollar but I found a 10 percent discount online so it worked out the same cost. However I love the fact that if you link it to you Facebook account you receive messages on when it's being delivered and your order information. Delivery was much quicker than expected which is excellent. When I received it, it came in a cute box rapped in tissue paper and It looks great. Quality of the bracelet is amazing and also looks great on aswell. Would defiantly recommend this product as it's the perfect gift and I'm sure my dad would love it. Jessica Tennant.