I ordered a brown leather belt online from FatFace, to collect in my local branch. The belt arrived, and is of good quality, and was sold at an OK price. It was however too large, so I asked t... See more
Company replied

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I ordered a brown leather belt online from FatFace, to collect in my local branch. The belt arrived, and is of good quality, and was sold at an OK price. It was however too large, so I asked t... See more
Company replied
Would have given five stars but was frustrated with delivery information. Having chosen delivery date I arranged my weekend around going to collect it. I fully expected an email to say it was ready. I... See more
Company replied
It was actually returning them, I needed the short, unfortunately I couldn’t find them in store, but the gentleman at the Woking store was so helpful and looked for me. He also did the refund so fast... See more
Company replied
Bought 3 dresses, one in store and two online, for my wife and under her direction. Lovely friendly service and advice, as always, in the Woking store and online package received in a couple of days.... See more
Company replied
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
28 The Peacocks Shopping Centre, GU21 6GD, Woking, Surrey, United Kingdom
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It was actually returning them, I needed the short, unfortunately I couldn’t find them in store, but the gentleman at the Woking store was so helpful and looked for me. He also did the refund so fast and was lovely about it, having worked in retail for years, this is how you do a refund to keep customers coming back.
It actually made me want to buy something in store.

Reply from FatFace - WOKING
Prompt delivery of my order and good quality garments in great colours and patterns

Reply from FatFace - WOKING
Really nice quality pyjamas my daughter loved them.

Reply from FatFace - WOKING
I bought two gifts online and collected from the shop. As they were gifts I asked for a gift receipt which the system couldn't provide but the assistant gave me two priced receipts which was very helpful.

Reply from FatFace - WOKING

Reply from FatFace - WOKING
Fast friendly service.
Went in to collect an order and make a purchase. All easy. Will return as love their quality clothes for all the family.

Reply from FatFace - WOKING
Went to collect an online order for my grandchildren. Great sale so bought a dress which I love! Helpful staff too.

Reply from FatFace - WOKING
Staff at local branch of shop very helpful and directed me to online sale to find right size of footwear which they did not have in stock.
Item delivered within the week of ordering

Reply from FatFace - WOKING

Reply from FatFace - WOKING

Reply from FatFace - WOKING
Came quickly. Great range and available sizes. Good quality clothing. Easy returns.

Reply from FatFace - WOKING
Friendly young lady, efficient and explained what she was doing for the return and why…really lovely to experience such a switched on young lady

Reply from FatFace - WOKING
Good quality clothes, good service, specially in Woking shop ,staff so good actually please to sell you goods, nothing too much trouble ,care about customers, rare thing these days

Reply from FatFace - WOKING

Reply from FatFace - WOKING
Fat Face clothing is great quality and the fit is good, also offers a short length which is helpful. I find the staff are always so helpful and friendly, I really enjoy the whole shopping experience and am a massive fan of this brand.

Reply from FatFace - WOKING
Ordered online and was delivered to store within two working days which enabled me to go and collect in my own time. Nice and easy
ps and whilst I was in store I bought some more items

Reply from FatFace - WOKING

Reply from FatFace - WOKING
I have bought many items in the Woking store over the last year. The staff are really kind & helpful & the shop is well laid out. The racks are kept tidy & in size order which makes shopping easier.

Reply from FatFace - WOKING
Visited Woking branch today. Extremely pleasant person named Sharon. Very friendly and helpful. An asset to your company.

Reply from FatFace - WOKING
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