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FatFace - WIMBORNE Reviews 

169
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TrustScore 5 out of 5

4.8

17 The Square, BH21 1JA Wimborne�Minster, Dorset, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Red polo shirt had a colour warning on the label. It was instantly noticeable and very useful. Garment quality is consistently good. I order online and collect from my local store, where the staff are... See more

Company replied

Rated 5 out of 5 stars

Not only quality products made for life But excellent helpful staff giving a first Class personal service Unfortunately sadly lacking in retail stores These days

Company replied

Rated 5 out of 5 stars

Everyone needs a Dionne when they are looking for an outfit. Just had a personal shopping experience with her at the Wimborne branch and she is amazing. I live in jeans and jumpers, she managed to coa... See more

Company replied

Rated 1 out of 5 stars

I am still awaiting delivery of my order which was due to arrive last Saturday. Really not impressed. Regards, Ann Richmond

Company replied


Company details

  1. Clothing Store
  2. also in
  3. Fashion Accessories Store
  4. Men's Clothing Store
  5. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • 17 The Square, BH21 1JA, Wimborne�Minster, Dorset, United Kingdom

  • 01202 856248

4.8

Excellent

TrustScore 5 out of 5

169 reviews

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4.8

All reviews

(169)

14,178 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Couldn’t believe the coat I had been…

Couldn’t believe the coat I had been keeping an eye on was in the sale , result ! Absolutely love it , you can dress it up with a lovely dress or for every day with a pair of jeans and a top , fits lovely

14 February 2022
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Reply from FatFace - WIMBORNE

So happy you got the coat at last! Thank you for leaving a review CP

Rated 2 out of 5 stars

Charged twice!

Took back a couple of items and instead of being refunded was charged again!

6 February 2022
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Reply from FatFace - WIMBORNE

Hi, Thank you for taking the time to leave us this review. We can only apologies for this and if this has not been resolved already please get in touch with our friendly
customer service team customerservices@fatface.com or call us on 0330 124 0000 Mon-Fri 9am5pm and we can assist you further. I shall pass this feedback on to the store too. LM

Rated 5 out of 5 stars

Brilliant service

Brilliant service. The odd item of clothing isn’t up to par on quality but everything us always rectified

28 January 2022
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Reply from FatFace - WIMBORNE

Hi Lucy
Thank you for your kind feedback. I am so pleased to hear that you were happy with the service you have received and that any queries have been rectified.
Have a great day! DW

Rated 5 out of 5 stars

Great all round shopping experience

Excellent customer service and great products

2 December 2021
Unprompted review
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Reply from FatFace - WIMBORNE

Hi William,

Thank you for your 5* review.

I am so glad to hear that you are happy with the service you received and that you are enjoying your items. We hope you continue to enjoy your shopping experience with us.

Have a great day!

Thanks again, JH

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