Good quality linen blouse and T shirt purchased with voucher in sale. Good facilities to try on and friendly staff.
Company replied
Location
Switch locationUnit 4 Intu Watford Shopping Centre, WD17 2TB Watford, Hertfordshire, GB
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See what reviewers are saying
I ordered at a shop. The size I needed was not in stock, so I paid up front and they notified me when the item was available to collect from the store. Staff very helpful. I prefer to shop in store... See more
Company replied
Friendly and extremely helpful staff ( Saf and Cristina) Watford branch. An item I wanted wasn't in stock, but I was quickly assisted in ordering in store with free delivery to my home address A*. Gr... See more
Company replied
Warm friendly and went the extra mile to help... After visiting Watford then told the dress I wanted was in another store then going to the other store and it wasn't their wasn't to impressed!! H... See more
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit 4 Intu Watford Shopping Centre, WD17 2TB, Watford, Hertfordshire, United Kingdom
- 01923 803527
4.8
Excellent
177 reviews
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The helpful sales assistant. sales assistant was very polite and…
The sales assistant was very polite and eager to serve me. She exuded a happy vibe which lots of shops don’t.
I was served quickly and efficiently.
31 December 2025
Reply from FatFace - WATFORD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great quality dress in a really good…
Great quality dress in a really good choice of sizes. Arrived overnight to collect at the store of my choice! The sales assistant asked if I wanted to try it on in store in case it wasn’t suitable and I wanted to return it, the dress fit perfectly so there was no need!
25 December 2025
Reply from FatFace - WATFORD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - WATFORD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I ordered an item on the 1st december…
I ordered an item on the 1st december from the watford store, i still have not received this.
26 December 2025
Reply from FatFace - WATFORD
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Prompt Service
The product was exactly as required and delivery to the store was all on time. Very Happy
22 December 2025
Reply from FatFace - WATFORD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent customer service
The customer service in store when collecting the item was extremely good.
4 December 2025
Reply from FatFace - WATFORD
Hello! Thank you for taking the time to leave your review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Very happy with my purchase
Very happy with my purchase, Anne Marie was very helpful and happy. Thank you ! 🌻
6 November 2025
Unprompted review
Reply from FatFace - WATFORD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Jess & Nikki were so helpful
Jess & Nikki were so helpful. I had an issue with a purchase and they resolved it quickly and efficiently. They were both fab. I love the quality of Fatface clothes and the lovely staff are wonderful.
4 November 2025
Unprompted review
Reply from FatFace - WATFORD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Happy with shop
I am short and a little bit curvy. I am always happy with clothes because they always fit my size, and I have never had a problem with clothes. The clothes are always fashionable. The collection parcel service in the shop was very good too. I didn't have to wait long to get the parcel.
8 September 2025
Reply from FatFace - WATFORD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
First experience shopping at FF and…
First experience shopping at FF and loved it! Great shop layout, easy collecting my on line order and even came away with some extra sale bargains! Will definitely be back FF!
22 August 2025
Reply from FatFace - WATFORD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fatface is great
Efficient service, quality product - particularly as in the sale.
I just love Fatface.
2 July 2025
Reply from FatFace - WATFORD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The quality of the clothes is amazing…
The quality of the clothes is amazing and fit to size and what I love also is the hassle free collection of the items in their store. Keep the quality up. This my first time purchase,I'm gonna patronize often
5 July 2025
Reply from FatFace - WATFORD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fantastic staff and quality of products.
Really lovely and helpful staff in the watford branch. Able to collect in store and try on when ordered online. One size was slightly too tight, but they were extremely helpful suggesting other sizes and exchanging them.
High quality of products and beautiful styles.
20 June 2025
Reply from FatFace - WATFORD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Cristina in the Watford store was very…
Cristina in the Watford store was very helpful
5 June 2025
Unprompted review
Reply from FatFace - WATFORD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Saf in you Watford store was amazing
Saf in you Watford store was amazing! So helpful and friendly. Fantastic service 😊
24 May 2025
Unprompted review
Reply from FatFace - WATFORD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Have a great day. Take care, CM
Reply from FatFace - WATFORD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Have a great day. Take care, CM
Bought item online and did store…
Bought item online and did store collection. When item didn't fit I was able to return it in store with no fuss. Good quality clothes but bit overpriced.
16 May 2025
Reply from FatFace - WATFORD
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - WATFORD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Such a lovely atmosphere in the shop…
Such a lovely atmosphere in the shop when I went to pick up my package. What topped it off was my husband loved the new swim trunks. Great men's trunk selection of different colours and patterns they have.
2 May 2025
Reply from FatFace - WATFORD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good service for nice garment.
Order arrived quickly, garment as good as expected but too big. Ordered a size lower which arrived promptly and fist item returned to store. All good.
Pink top lovely.
10 April 2025
Reply from FatFace - WATFORD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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