I like that there is a regular turnaround of styles and stock. It is expensive but there are good sales and the quality is good. There is a good variety every season. I would like to give a shout-ou... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Faye from fat face in wantage is always really helpful smiling and nothing is too much. My husband finds it hard to find jeans/ trousers that fit him. Faye found some out the back and sourced another... See more
Company replied
Already had the duvet and pillow cases and was pleased to see the coordinating fitted sheet and pillow cases too. Ordering was easy as was collection from my local store.
Company replied
Order process was as easy as usual, and normal email communications advised order placed and shipped to store. However, no email arrived advising item delivered to my local store. Then I got an email... See more
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
8 Market Place, OX12 8AB, Wantage, Oxfordshire, United Kingdom
- 01235 771973
4.8
Excellent
87 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A good variety each season.
I like that there is a regular turnaround of styles and stock. It is expensive but there are good sales and the quality is good. There is a good variety every season.
I would like to give a shout-out to the staff at the Wantage store. It is a pleasurable experience to shop there. They are welcoming, helpful and give good advice.
19 September 2026
Reply from FatFace - WANTAGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy efficient friendly polite.
19 September 2026
Reply from FatFace - WANTAGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - WANTAGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Already had the duvet and pillow cases…
Already had the duvet and pillow cases and was pleased to see the coordinating fitted sheet and pillow cases too. Ordering was easy as was collection from my local store.
29 August 2026
Reply from FatFace - WANTAGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to navigate website and handy to…
Easy to navigate website and handy to pick up at my local shop, very nice staff
18 August 2026
Reply from FatFace - WANTAGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy process all round.
Easy to order online. Fairly quick delivery. Easy return to FF in Wantage. Staff were polite, friendly and helpful.
20 August 2026
Reply from FatFace - WANTAGE
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great sales staff.+++++++
13 August 2026
Reply from FatFace - WANTAGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - WANTAGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Our local shop in Wantage is wonderful
Our local shop in Wantage is wonderful. And the brand has very good quality and beautiful clothes.
2 August 2026
Reply from FatFace - WANTAGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered top
Ordered a top I had seen in my local shop and didn’t have time to try on. It was delivered to the shop and I picked it up at no cost to me.
27 July 2026
Reply from FatFace - WANTAGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I first saw this in the shop and loved it
I first saw this in the shop - and resisted! Later I found it in the sale section on line bought one for myself and one as a gift - so easy! And I simply love mine ( gift recipient also loves hers glad to say). Ideal summer bag rich brown soft suede goes with so many things - collection from shop straightforward and efficient - what not to like?!
19 June 2026
Reply from FatFace - WANTAGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great store; great staff
The staff were really helpful and I managed to buy a beautiful dress in a size smaller than I originally planned :-)
7 June 2026
Reply from FatFace - WANTAGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great friendly and helpful service from member who served me
The female staff member who served me, think it’s the manager, was very friendly. She was extremely helpful and talked me through stock and ordering in. she ordered me a top I thought I had missed out on when website showed out of stock.
Every time I have seen her in the shop she goes out of her way to help
5 June 2026
Reply from FatFace - WANTAGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very helpful and friendly staff
Very helpful and friendly staff. But a very poor selection of clothes in size 6. Fortunately the jacket I liked was one of the few items in size 6.
11 May 2026
Reply from FatFace - WANTAGE
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - WANTAGE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Wantage store
The Wantage shop staff are extremely helpful and friendly. They are a great advertisement for the company and keep me coming back. Thank you.
1 May 2026
Reply from FatFace - WANTAGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Wantage shop staff are the best
Wantage shop staff are the best, so lovely and friendly 👌
A brilliant range of clothing, shop always bright and clean. A happy place to shop 😊
26 April 2026
Reply from FatFace - WANTAGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always a good experience
Always a good experience, helpful informed staff and the clothes are joyful. The shop in Wantage is a gem.
4 April 2026
Reply from FatFace - WANTAGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - WANTAGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fat face
Fat face
Wantage, Oxfordshire
Very friendly staff found what I wanted and found my size for me.
14 March 2026
Unprompted review
Reply from FatFace - WANTAGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.