In the Truro store, served by Emily and Jo, such helpful, cheerful young ladies, thank you both. I haven’t shopped in Fatface for years and was pleasantly surprised both by the superb quality and real... See more
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See what reviewers are saying
Elsa in your Truro branch was excellent yesterday. I tried on a jumper that I decided was not right for me . Elsa suggested a few other jumper options I hadn't considered without being asked, which r... See more
Company replied
I adore my last order of clothes - the ditsy jumpsuit is so cool and ultra comfy! My Nessie top was too big, and my jeans were too long; however I went to the Truro store and they had both items in th... See more
Company replied
Very disappointed that you no longer do free postage over a certain amount for delivery and also have to pay for returns. Also not happy that I can no longer return via my local post office. Has put... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
1/2 Victoria Square, TR1 2RS, Truro, Cornwall, United Kingdom
- 01872 262567
4.8
Excellent
144 reviews
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Fantastic design & fabric you stuff…
Fantastic design & fabric you stuff usually fits lovely staff 💖
31 May 2026
Reply from FatFace - TRURO
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
HELPFUL & CHEERFUL!
In the Truro store, served by Emily and Jo, such helpful, cheerful young ladies, thank you both. I haven’t shopped in Fatface for years and was pleasantly surprised both by the superb quality and realistic prices. I also found the perfect pair of summer white jeans, the Marlow. Not too tight, not too baggy!! Fit perfectly around the waist and hips (I’m a typical pear!) without looking as if they have built in saddle bags as so many pairs do nowadays!! 🙌
16 May 2026
Unprompted review
Reply from FatFace - TRURO
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good products
14 April 2026
Reply from FatFace - TRURO
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I adore my last order of clothes
I adore my last order of clothes - the ditsy jumpsuit is so cool and ultra comfy! My Nessie top was too big, and my jeans were too long; however I went to the Truro store and they had both items in the correct sizes. Fabulous - and even better as I used my 10% birthday discount!
6 April 2026
Reply from FatFace - TRURO
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I visited the Truro store today
I visited the Truro store today, looking for a pair of jeans.
The jeans I wanted weren’t in stock in store in the colour I wanted.
Louis was very helpful, polite and friendly. He ordered them for me to be delivered to my home.
Great service.
15 February 2026
Unprompted review
Reply from FatFace - TRURO
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent customer service from Fat Face Truro…
Excellent customer service from Georgina in Truro. Couldn't have been more helpful and pleasant. Hiw refreshing. A pleasure to shop in this branch. Thank you to this very nice lady.
4 February 2026
Unprompted review
Reply from FatFace - TRURO
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The staff in store are wonderful
The staff in store are wonderful. Made my click and collect experience so easy.
7 January 2026
Reply from FatFace - TRURO
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - TRURO
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent product.
Excellent product as always. It arrived very quickly at my local store and the staff there are very efficient. Thank you!
4 January 2026
Reply from FatFace - TRURO
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fantastic Fatface
Fatface is one of my favourite shops, especially the Truro branch.
Always find what I want and of the quality I would expect
The staff are genuinely nice, today I was served by Jane who was very helpful.
Great casual cloths co, highly recommended
18 October 2025
Unprompted review
Reply from FatFace - TRURO
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good customer service
Good customer service. Helpful when needed but not overbearing.
This company provides quality clothing. Pockets yay! but I wish they'd make their sleeves longer!
24 August 2025
Reply from FatFace - TRURO
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Buying spree at Truro Fatface sale
Buying spree at Truro Fatface sale - lots in my size too. Lovely quality this year and fits perfectly. Well done! Came home and spent another shed load on Autumn collection and a sale dress in my size that I couldn’t find in Truro.
19 August 2025
Reply from FatFace - TRURO
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - TRURO
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - TRURO
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Online order delivery instore
31 July 2025
Reply from FatFace - TRURO
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - TRURO
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helpful Staff.
6 May 2025
Reply from FatFace - TRURO
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Tracy and Meg are a credit to the…
Tracy and Meg are a credit to the store. So helpful, cheerful and very friendly.
4 May 2025
Unprompted review
Reply from FatFace - TRURO
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! Take care, CM
Great shopping experience …
Emily in the Truro store was absolutely brilliant when I was really sad that the jumper I wanted wasn’t in my size- she was determined to find it and tracked the right size down for me.
I love the shop layout, brilliant clothes and ever helpful staff, a joy to shop there!
7 April 2025
Unprompted review
Reply from FatFace - TRURO
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Truro store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Lovely shopping experience! 10/10
Wonderful service by Jo and Jane. I needed a few items in short sizes and they were very helpful in getting those ordered to my home for me. Lovely shopping experience! My favourite clothing shop in Truro!
22 March 2025
Unprompted review
Reply from FatFace - TRURO
Thank you for your lovely feedback! We're so glad Jo and Jane could assist you in finding the right items and getting them ordered to your home. We're thrilled to be your favourite clothing shop in Truro and look forward to your next visit!
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