Just been to totnes, my favourite place. My first stop is always fatface, for the quality and pricing. However, today there was so much to choose from, fortunately I had the lovely Lisa helping me t... See more
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See what reviewers are saying
Absolutely love fat face .. one of my go to clothing brands . Staff in local shop also really helpful and friendly. Scored 4/5 as on two separate occasions when ordering online … the wrong label... See more
Company replied
I popped in to Fatface Totnes on Friday 22nd May and was served by the lovely Lisa, she was incredibly friendly and helpful, I love my new chinos! I always find the whole Totnes team a delight... See more
Company replied
We visit the FatFace Totnes store 2-3 times a year on our Devon breaks - visited today and as usual the store has plenty of quality items for both men and women. We chatted with Lisa after our purcha... See more
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
12 Fore Street, TQ9 5DX, Totnes, Devon, United Kingdom
- 01803 862272
4.7
Excellent
160 reviews
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Easy as can be
22 October 2023
Reply from FatFace - TOTNES
Hello Melanie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Wrong top was delivered but the staff…
Wrong top was delivered but the staff in Totnes were brilliant.
27 September 2023
Reply from FatFace - TOTNES
Hello Penelope
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Just love shopping in FAT FACE
Just love shopping in FAT FACE. Also enjoy on line but not so keen on the web site only look for a item.
23 August 2023
Reply from FatFace - TOTNES
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Lots of helpful communication and the…
Lots of helpful communication and the staff at the Totnes store were fantastic and very helpful.
The tops were beautiful and super flattering.
22 August 2023
Reply from FatFace - TOTNES
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
I love Fatface however today I bought a…
I love Fatface however today I bought a cap in the sale I thought it was marked down to £5 the pen marked reduction wasn’t clear but on another cap it did look like a £5
At the till the person charged me £9
But she wasn’t sure
25 August 2023
Unprompted review
Reply from FatFace - TOTNES
Hi there, thank you for taking the time to leave a review. If you would like us to look into this further, please do not hesitate to get in touch by emailing us at customerservices@fatface.com or call us on 0330 124 0000 Mon-Fri 9am-4pm and we can assist you further. All the Best – CD
Efficient service
Efficient service, to order online and collect instore.
Helpful staff too. X
23 August 2023
Reply from FatFace - TOTNES
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Reply from FatFace - TOTNES
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Very friendly and efficient
10 August 2023
Reply from FatFace - TOTNES
Good afternoon, FatFace customer
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Totnes store.
Take care, JB
Fast delivery to local store
Fast delivery to local store. Safer than to home!
The ladies in the store where most helpful and just lovely.
2 August 2023
Reply from FatFace - TOTNES
Thankyou for your 5*! We deeply appreciate your feedback and we cannot wait to see you again soon! - RS
The quality of service and goods are…
The quality of service and goods are fab I’ve never been disappointedly ty
13 July 2023
Reply from FatFace - TOTNES
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Reply from FatFace - TOTNES
Hi Sam
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Perfect service,Ordered my dress on Saturday night and…
Ordered my dress on Saturday night and it arrived Tuesday afternoon ,notification of leaving warehouse to arriving at Royal Mail and a time for delivery ,perfect service by all
10 June 2023
Reply from FatFace - TOTNES
Thank you for your 5* review. I am so happy to read that you are enjoying your FatFace items. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future. Take care – LB
Reply from FatFace - TOTNES
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – CD
Lovely friendly & helpful staff along…
Lovely friendly & helpful staff along with some seasonal must haves, love the Fat Face brand.
1 June 2023
Reply from FatFace - TOTNES
Hi Louise
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - TOTNES
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – CD
Fantastic service
Ordered the wrong size for collection. Swapped in store and went home very happy. The staff could not have been more helpful.
2 May 2023
Reply from FatFace - TOTNES
Good Afternoon
Thank you for your review.
I will ensure that this is passed onto the store for you.
Have a lovely weekend.
EP
Reply from FatFace - TOTNES
Good afternoon, Dagny
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Totnes store.
Take care, JB
Timely delivery and product met all…
Timely delivery and product met all expectations 👍🏻.
24 April 2023
Reply from FatFace - TOTNES
Hi Alistair,
Thank you for this review!
It's great to hear that your order arrived quickly and that you are enjoying your new purchase. We hope you continue to have great experiences with us.
Have a great day!
JH
Shop visit
Very helpful shop assistant suggesting suitable jeans and getting different sizes for me to try on .
Am very happy with my purchases
29 March 2023
Reply from FatFace - TOTNES
Good morning,
Thank you for taking the time to leave your review. I am so pleased that you received such great customer service in our Totnes store and that you found some jeans that you love.
Take care, MM
Always tempted
Fatface have great customer service and the deliveries are always very speedy. Its where I buy most of my clothes these days. My local store is small but always full of lovely things.
The staff are friendly and welcoming.
26 March 2023
Reply from FatFace - TOTNES
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
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