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FatFace - ST MAWES Reviews 36

TrustScore 4.5 out of 5

4.7

17 Bohella Road, TR2 5DL St�Mawes, Cornwall, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Love FatFace! Got lots of different clothes from there and love trying to visit the different branches all over the country 😊. Great clothes, quality fabric and wash/last for years ❤️

Company replied

Rated 5 out of 5 stars

I visited FatFace, St Mawes in Cornwall last week whilst down on holiday. I already know and love FatFace clothing and its relaxed style for men. I was served by two lovely ladies (Angie and Fi) who... See more

Company replied

Rated 5 out of 5 stars

Had a proper retail therapy session helped by Jonathan ! A really enjoyable visit to St Mawes in the sunshine 🌞 made me happy to take advantage of 3for 2 offers and a few other items purchased. Store... See more

Company replied

Rated 3 out of 5 stars

Lovely shop but sadly lacking in customer service ..perhaps some training is required ..asked when the sale would be starting and was told by an older lady with a northern accent she had no idea ,shr... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • 17 Bohella Road, TR2 5DL, St�Mawes, Cornwall, United Kingdom

  • 01326 270115

4.7

Excellent

TrustScore 4.5 out of 5

36 reviews

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Rated 5 out of 5 stars

Love FatFace

Love FatFace! Got lots of different clothes from there and love trying to visit the different branches all over the country 😊. Great clothes, quality fabric and wash/last for years ❤️

8 June 2026
FatFace - ST MAWES logo

Reply from FatFace - ST MAWES

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars
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Reply from FatFace - ST MAWES

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

I visited FatFace

I visited FatFace, St Mawes in Cornwall last week whilst down on holiday. I already know and love FatFace clothing and its relaxed style for men. I was served by two lovely ladies (Angie and Fi) who couldn’t have been more friendly and helpful. They took a real interest in my family and were chatting about where we were staying and where we’d visited. They made it a really enjoyable experience, so big shout out for Angie and Fi! Way to go ladies!

11 May 2026
Unprompted review
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Reply from FatFace - ST MAWES

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Visited Fat Face in St Mawes today

Visited Fat Face in St Mawes today. What a wonderful store with a great selection of clothing. I was very happy with my purchases and will definitely be back again soon for more amazing clothing.
Thank you so much to Angie who served me today she was so helpful.

6 April 2026
Unprompted review
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Reply from FatFace - ST MAWES

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Had a proper retail therapy session…

Had a proper retail therapy session helped by Jonathan ! A really enjoyable visit to St Mawes in the sunshine 🌞 made me happy to take advantage of 3for 2 offers and a few other items purchased. Store looked and felt lovely and bright with Jonathan helping me try some items I may not have thought would have suited me. Great Shopping Experience!

19 March 2026
Unprompted review
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Reply from FatFace - ST MAWES

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

My first visit to St Mawes FatFace

On holiday in Cornwall and my first visit to St Mawes - happy to see that a FatFace store was there.

Good range of items available - some end of summer offers too. Great help and assistance from the Store Manager Dawn - helped me decide on jewellery for a gift. Very friendly and approachable.

29 August 2025
Unprompted review
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Reply from FatFace - ST MAWES

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Thanks Dawn!

Superb shop in St Mawes, special thanks to Dawn who was very helpful and above all patient with me when deciding what colour top suited me best, very pleased with my jumper!

29 August 2025
Unprompted review
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Reply from FatFace - ST MAWES

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Always great clothes etc

Always great clothes etc. and excellent staff.

14 August 2025
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Reply from FatFace - ST MAWES

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Online order delivered to store whilst on holiday

Placed an online order for my sizes to be collected at a store whilst on holiday. Email communication was great and the staff in the St Mawes shop were brilliant and sorted me out even though I had no bar code because my data had run out. Also gave a speedy return for the size which didn’t fit (and again email communication was great). Plus the quality of the items is fabulous value for money.

1 June 2025
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Reply from FatFace - ST MAWES

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

FatFace St Mawes.

FatFace clothing is colourful, stylish very good quality, and long lasting.

I have been a customer for many years.
Could I compliment the excellent team in FatFace StMawes. Customer service is outstanding.
The team take the time to get to know their regular clients, and are so supportive and helpful.
Nothing is too much trouble for them.
Thank you.

26 May 2025
FatFace - ST MAWES logo

Reply from FatFace - ST MAWES

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Fat Face St Mawes

Fat Face St Mawes

Well…what a refreshing change to walk into a shop and be welcomed and greeted by a store assistant. Dawn immediately engaged in conversation with us. Turns out Dawn was from up North St Helens so we had a uniqueness in common straight away. My partner normally hates clothes shopping but he found 3 items he loved straight away and was keen to try them on and success, he then purchased them. Whilst he was chatting to Dawn I had a look round and was also satisfied and bought a few items and a beautiful rucksack, which is much nicer than Kanken (and half the price) We left the shop feeling uplifted by the great customer service from Dawn, she also checked if our dog needed water on such a hot day. Well done Fat Face and Dawn on amazing customer service today! Beth Martyn and Hector 🐶

20 May 2025
Unprompted review
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Reply from FatFace - ST MAWES

Hello Beth, thank you for taking the time to leave your review.
It is so wonderful to hear that you all had such a great visit to our beautiful St Mawes store. It sounds like you had a fantastic time, Hector included!
We will pass your thanks to the store team and Dawn in particular.
Take care, LE

Rated 5 out of 5 stars

Today my sister and I visited Fat Face…

Today my sister and I visited Fat Face St. Mawes with our 2 dogs. We were all made to feel extremely welcome by Dawn and Rebecca as soon as we entered the shop. They were attentive, helpful and very friendly.
Their customer service was outstanding and our trip to Fat Face was one of the highlights of visiting St. Maws.
Thank you Dawn and Rebecca. Hope to see you again 😁

6 May 2025
Unprompted review
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Reply from FatFace - ST MAWES

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! Take care, CM

Rated 5 out of 5 stars

Visited Fat face in St Mawes on 29/3/25…

Visited Fat face in St Mawes on 29/3/25 looking for a birthday present for my wife, the manager Dawn was really helpful, friendly and knowledge about the clothes, she showed me some lovely clothes which I thought suited my wife's taste, i had no hesitation in buying her recommendations and I know the wife will love them.

29 March 2025
Unprompted review
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Reply from FatFace - ST MAWES

Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our St Mawes store - this is great to hear and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Rainey and Olga were super helpful and…

Rainey and Olga were super helpful and so much so I ended up buying two pairs of trousers. Trusted their honest opinion…

26 March 2025
Unprompted review
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Reply from FatFace - ST MAWES

Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our St Mawes store - this is great to hear and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Excellent choice of clothes.

Excellent unusual seaside clothes, but good quality.

26 August 2024
FatFace - ST MAWES logo

Reply from FatFace - ST MAWES

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

I like your products

I like your products, and your shops, you always seem to have helpful, pleasant people working in them. As I ordered on line, I wish you'd stop reminding me to pick up items already picked up though.

19 August 2024
FatFace - ST MAWES logo

Reply from FatFace - ST MAWES

Hi there,

Thank you for taking the time to leave your 5* review.

We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.

My apologies for resending the emails, I have put this so it should not be sent again :)

Take care. -LA

Rated 5 out of 5 stars

Perfect Timong

A really super welcome by Toni at the St, Mawes branch for my birthday where we had arrived from Aylesbeare near Sidmouth ( staying in Fowey ) ...So lucky to see a store , where we were able to change a tee shirt for a larger size....we did not have the original receipt but Toni very patiently waited while we recieved the receipt by email. from my son , the buyer !!

5 July 2024
Unprompted review
FatFace - ST MAWES logo

Reply from FatFace - ST MAWES

Hi there,
Thank you for taking the time to leave your 5* review.

We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.

Take care. -GM

Rated 5 out of 5 stars

Toni made the shopping experience

Toni made the shopping experience easy and fun. The dress that I was after wasn't available in-store, so Toni offered to help me order it in store for home delivery. I loved the dress as I saw Toni wearing it and I fell in love instantly. The shop was clean, tidy and had a great lay out. I would highly recommend this store to anyone.

19 June 2024
Unprompted review
FatFace - ST MAWES logo

Reply from FatFace - ST MAWES

Good afternoon, Rebecca.

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our St. Mawes store.

Take care, JB

Rated 5 out of 5 stars

Great item

Great item. Fast delivery. Collection from my local Fatface. 👍👍👍

20 June 2024
FatFace - ST MAWES logo

Reply from FatFace - ST MAWES

Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with your item! Have a great day – CD

Rated 4 out of 5 stars

Friendly and helpful

Friendly and helpful

3 June 2024
Unprompted review
FatFace - ST MAWES logo

Reply from FatFace - ST MAWES

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

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