I bought some trousers online and collected from your shop in Sidmouth. They didn’t fit so I took them back and exchanged them for a different size. The customer service in the shop was excellent. How... See more
Company replied
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See what reviewers are saying
After visiting Sidmouth FatFace for the first time I was really pleased with how open and clean the shop appeared and the lay out everything was so easy to shop. The girl who served me was called Bet... See more
Company replied
Sidmouth store is a high street gem! Wonderfully friendly staff who know their stuff and know how to make you feel special and safe! Jennie guided me to the right sizes, to great colour combinations,... See more
Company replied
Visited Fatface Sidmouth and Vicky was most helpful supporting myself and my husband to navigate the longer length summer chino shorts my husband prefers. Vicky was also able to point out the sele... See more
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
4/5 Fore Street, EX108AJ, Sidmouth, Devon, United Kingdom
- 01395 578662
4.8
Excellent
151 reviews
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Reply from FatFace - SIDMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - SIDMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Just the Ticket!
I regularly shop in Exeter or Sidmouth stores, I like the brand, comfort, fit and quality. Suits me sir!
14 September 2026
Unprompted review
Reply from FatFace - SIDMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good service.
12 September 2026
Reply from FatFace - SIDMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great Service in Sidmouth
I bought some trousers online and collected from your shop in Sidmouth. They didn’t fit so I took them back and exchanged them for a different size. The customer service in the shop was excellent. However, it was strange that I had to pay for the exchanged trousers and that the refund for the returned trousers would come from Head Office which would take a few days. Considering it was a straight exchange this was a little odd, though I do understand the original purchase was online it didn’t feel very favourable to the customer. That said, no fault at all with the shop and the team there but maybe something for Head Office to consider. The trousers are great. Good quality and great price in the Sale.
4 September 2026
Reply from FatFace - SIDMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good product, true to size and excellent service
Good service. I ordered a linen shirt to collect in a different county where I was going to be on holiday. No problems, everything went smoothly. The shirt is a good fit and true to size.
26 August 2026
Reply from FatFace - SIDMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
good fast service
14 August 2026
Reply from FatFace - SIDMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - SIDMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - SIDMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Tanya
Customer service was great , I like the quality of your clothing especially the men’s T-shirts
26 July 2026
Reply from FatFace - SIDMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff at Sidmouth store
Brilliant service @ Fat Face Sidmouth. Thanks to Connie and Jennie. Went out of their way to find a top for me when the sale had finished and all items had been bagged up! They did find the top I wanted.! Happy customer!!
9 July 2026
Unprompted review
Reply from FatFace - SIDMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
It’s easy and the clothes are well made
18 June 2026
Reply from FatFace - SIDMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - SIDMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
This is the second time when we have…
This is the second time when we have ordered things and they go missing and all you do is refund us, if things are going missing you should be looking at your processes and getting it sorted, if they are being stolen you should change the carrier, will not be ordering again.
6 June 2026
Reply from FatFace - SIDMOUTH
Thank you for taking the time to leave your review. We’re really sorry for the problems with your order and the frustration this caused. Your feedback has been shared with our team. If you require further assistance, please do let us know.
Thank you, LE
Reply from FatFace - SIDMOUTH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Helpful friendly staff (Sidmouth…
Helpful friendly staff (Sidmouth branch) had to order two item sizes for me, quick delivery. Quick refund on the size not needed. In fact ended up buying another item. Nice quality products which reflects in the price.
28 May 2026
Reply from FatFace - SIDMOUTH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Still my favourite clothing range even…
Still my favourite clothing range even though I’m now 70, stylish but comfortable.
24 April 2026
Reply from FatFace - SIDMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Nice jeans
Nice jeans. I wish the long length jeans were available in store rather than only online but otherwise happy.
18 October 2025
Reply from FatFace - SIDMOUTH
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Reply from FatFace - SIDMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - SIDMOUTH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
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