Quality of clothing great. Delivery was quick, communicaton good. Unfortunately the fit was not good for me. Nothing wrong with the garment. Store very accommodating in letting me exchange the top f... See more
Company replied
Location
Switch locationUnit B1 Southwalk, Rushden Lakes, NN10 6FH Rushden�Lakes, Northamptonshire, GB
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See what reviewers are saying
In preparation for the potential colder months ahead! I ordered a jumper online in 2 sizes for collection from the Rushden Lakes store. Item arrived when they said it would. staff were very friendly... See more
Company replied
Although the overall shopping experience was really good I was disappointed with the style and quality of two of the items I ordered. One dress was far too full in the skirt, made me look huge ( si... See more
Company replied
This is a really inviting store from the moment you walk in. It's a really nice layout compared to other branches meaning you are encourages to take a purposeful walk through each section, easily find... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit B1 Southwalk, Rushden Lakes, NN10 6FH, Rushden�Lakes, Northamptonshire, United Kingdom
- 01933 358738
4.9
Excellent
313 reviews
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I love shopping at FatFace
I love shopping at FatFace. It is always a pleasure to visit their stores as the clothes are lovely and the staff are always helpful and friendly. I was at their Rushden Lakes store a couple of days ago and Rachel was so helpful in finding alternatives for me to try on, also for saying we could use my husband's blue light discount. Great Service.
19 February 2026
Unprompted review
Reply from FatFace - RUSHDEN LAKES
Hello! Thank you for taking the time to leave your review. We are so pleased that you had a positive experience whilst visiting our Rushden Lakes store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Ordered online.
Ordered online.
Perfect transaction from start to finish. Really friendly staff when I went to collect my order.
23 January 2026
Reply from FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Amazing customer service from…
Amazing customer service from Christine. She went above and beyond to help me with the returns process. Thank you
10 January 2026
Unprompted review
Reply from FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I love FatFace…
I love the womenswear range at FatFace these days and great online choice … especially the shorter length available in women’s jeans, which I’ve only just discovered. It’s great that you don’t need receipt to return online purchases to store, they just need to scan label. Staff at the Rushden Lakes store are excellent - friendly, helpful and knowledgeable. FatFace is my new favourite clothing store :)
8 January 2026
Reply from FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service from Amy at Rushden Lakes
Bought a gift before Christmas that was faulty and wanted to replace it, but as it had gone into sale it had sold out. Spoke to Amy at Rushden Lakes store, who was so helpful in sourcing a replacement. She really was absolutely brilliant and super helpful! Thanks Amy!
30 December 2025
Unprompted review
Reply from FatFace - RUSHDEN LAKES
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Janine was super helpful when I was…
Janine was super helpful when I was trying to find some new jeans. She didn’t rush me and went out of her way to help find the best style for me . I was shopping on my own and great to get a second opinion
18 December 2025
Unprompted review
Reply from FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I’ve just completed a stint of seasonal…
I’ve just completed a stint of seasonal work at Fatface at Rushden Lakes . What a great company to work for , such a positive friendly work environment. Thank you Fatface for taking a chance on someone who was a bit older and had no previous retail experience. I think I’ve finally found something I want to do when I grow up! 😅
3 January 2026
Unprompted review
Reply from FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I went to Rushden Lakes today
I went to Rushden Lakes today, and the staff there are always incredibly kind. The lady who served me, Sarah, showed me multiple options as I wasn't sure, and she was lovely. Very happy!
14 December 2025
Unprompted review
Reply from FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Had a lovely experience with Isabel…
Had a lovely experience with Isabel this evening. She was very helpful with creating an order for me. She was polite and was amazing in helping me. Thank you for the lovely help.
8 December 2025
Unprompted review
Reply from FatFace - RUSHDEN LAKES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Reply from FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service
Lisa and Gabe couldn’t have been more helpful. They kept open for us so we could get just what we wanted. Thank you.
23 November 2025
Unprompted review
Reply from FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Coat dilema!
I needed help choosing between 2 sizes in a coat that I liked. I spent a bit of time myself but needed a second opinion, and Sarah couldn’t have been more helpful. She really went above and beyond to help me choose, even trying them on for me when I asked! Absolute first class service. Thank you!
16 November 2025
Unprompted review
Reply from FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Visited fatface with my brother for his…
Visited fatface with my brother for his 2 yearly shop. The shop was set out so well very tidy, changing rooms smelt lovely and beautiful. The staff are all so polite helpful nothing was too much trouble. Janine served us and she was such a lovely lady. Really enjoyed are shopping experience in Fatface.
10 November 2025
Unprompted review
Reply from FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff excellent
Staff were really helpful and knowledgeable about all their products. Spent time with me when looking and thinking about different clothing & accessories.Staff member Sarah was excellent really helpful & attentive.
4 November 2025
Unprompted review
Reply from FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service
Excellent service, helped us out to find a nice shirt in the clearance sale!
4 November 2025
Unprompted review
Reply from FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Brilliant service!
Really great service from Christine went above and beyond!
4 November 2025
Unprompted review
Reply from FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Party Dress
Dress ordered Sat, requested Wed collection, ready Sun. Very quick to despatch. On collection no issues. Good service
25 October 2025
Reply from FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always find something from their…
Always find something from their extensive range. Fantastic clothing for my Autumn/Winter wardrobe.
3 September 2025
Reply from FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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