Placed a significant size order online and the delivery was on time. The trousers, shirt and casual tshirt was just right, however the shoes did not fit my foot size. I returned them to the retail s... See more
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Quality clothing, lots of cotton and natural fabrics in lovely colours and prints, washes well and usually lasts for years . Online ordering quick and easy, kept informed. Refunds and returns quick by... See more
Company replied
Goods as described,good quality as usual, only complaint was the delay in delivery as the parcel seemed to spend a long time at the delivery companies despatch warehouse.
Company replied
The Odette Denim Dress size 6 was ordered online and delivery was speedy. The dress was lovely but, unfortunately, far too big at the top. Return process and refund by the local Fat Face store excell... See more
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
15/17 The Square, GU32 3HP, Petersfield, Hampshire, United Kingdom
- 01730 267589
4.8
Excellent
86 reviews
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Great service
Great service, very pleasant staff even though the store was very busy. Last minute Christmas gift 👍 on line always good too
21 December 2022
Reply from FatFace - PETERSFIELD
Hi Glenda thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service and very patient with…
Excellent service and very patient with a forgetful customer 😊
24 December 2022
Unprompted review
Reply from FatFace - PETERSFIELD
Hi Kay,
Thank you so much for this review and sharing your most recent shopping experience. We really appreciate your feedback and will ensure that it is passed on to the Petersfield team. Many thanks, SC
Great delivery and easy local shop…
Great delivery and easy local shop returns if needed.
Lovely dress which I kept!
10 December 2022
Reply from FatFace - PETERSFIELD
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care,EP
Good quality item,slow delivery
Goods as described,good quality as usual, only complaint was the delay in delivery as the parcel seemed to spend a long time at the delivery companies despatch warehouse.
24 November 2022
Reply from FatFace - PETERSFIELD
Thank you so much for your review. We deeply appreciate your feedback and all comments will be sent to the appropriate teams! - RS
Reply from FatFace - PETERSFIELD
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Reply from FatFace - PETERSFIELD
Hi Andrew, Thank you for your review. We are so glad to hear you are happy with your new purchase. Take care, - ES
Shop nicely laid out & easy to move…
Shop nicely laid out & easy to move around. Went inside to browse sale items & found bargain woollen for next winter. Smart but casual, lovely quality materials. Friendly staff, very helpful.
8 May 2022
Reply from FatFace - PETERSFIELD
Hi there, I am so pleased to hear that you have had a positive online shopping experience, this is wonderful! We look forward to welcoming you back soon. Take care, LE
Great service - as standard!
Fast and speedy delivery; free returns for the one item I wanted to return. Great!!!
18 April 2022
Reply from FatFace - PETERSFIELD
Good morning!
Thank you for taking the time to leave your feedback.
I am so pleased to hear that your order arrived quickly and you were able to return your unwanted item easily.
Have a great day!
Take care, CT
Bought this for a friend....she loves…
Bought this for a friend....she loves it. Said the colours were lovely
5 February 2022
Reply from FatFace - PETERSFIELD
Good Morning Penny
Thank you for your 4* review.
I am so pleased to hear that your Friend loves the product.
Have a great weekend!
- EP
Reply from FatFace - PETERSFIELD
Good afternoon,
Thank you for your 5* review. Have a great weekend. Many thanks-AB.
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