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FatFace - NEWCASTLE 2 Reviews 

209
TrustScore 5 out of 5

4.8

SU7 Monument Mall, 10 Blackett Street, NE1 7AJ Newcastle upon Tyne, Tyne & Wear, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I ordered three tops online - all fitted perfectly to normal size. I returned one because I’d bought two in different colours with the view to keeping one and returning the other . When in the sho... See more

Company replied

Rated 4 out of 5 stars

I like Fatface. It’s a shame some stores have closed. Newcastle still going though - bought a lovely jumper. Due to the material and style, I didn’t notice the hole in it until back home. Not returni... See more

Company replied

Rated 4 out of 5 stars

Ordering was easy and dress was available for collection much earlier than expected. Hadtle free experience. Bought the same dress last year in different colour/pattern, quality of this year's dress... See more

Company replied

Rated 5 out of 5 stars

With Mother’s Day, fast approaching I visited the Newcastle store after viewing the Kaia knitted mule slippers in Ivory on the FatFace website. Sarah the Sales Associate who I had the pleasure of mee... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • SU7 Monument Mall, 10 Blackett Street, NE1 7AJ, Newcastle upon Tyne, Tyne & Wear, United Kingdom

  • 01912 304259

4.8

Excellent

TrustScore 5 out of 5

209 reviews

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4.8

All reviews

(209)

12,805 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely top for Christmas Day

I was looking for a top to wear on Christmas Day, and found the exact one at Fat Face. I’m very pleased with it - good quality, stylish, and, because it was reduced in the sale, I bought a similar one as well. Fat Face have become my favourite, with clothes to suit all ages.

2 December 2021
FatFace - NEWCASTLE 2 logo

Reply from FatFace - NEWCASTLE 2

Hi Kath,

Thank you for leaving us your 5 star review.

I am so pleased to hear that you are happy with your items. We hope you continue to enjoy your shopping experience with us.

Have a great day!

Thanks again, JH

Rated 5 out of 5 stars

Lovely staff in Blackett Street…

Lovely staff in Blackett Street Newcastle upon Tyne store. Very helpful. Special thanks to Oliver

30 November 2021
Unprompted review
FatFace - NEWCASTLE 2 logo

Reply from FatFace - NEWCASTLE 2

Hi Victoria,

Thank you for your 5* review.

I am so glad to hear that you are happy with the service you received and will ensure that your feedback is passed on. We hope you enjoy your new purchase.

Have a great day!

Thanks again, JH

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