Your help desk were great, the item was delayed because Everi your courier is so useless in rural areas but he managed to reorder ad get the delivery to me. Needless to say Everi didn't deliver to my... See more
Company replied
Location
Switch locationUnit 16/17 The Old Market Shopping Centre, HR4 9HT Hereford, Herefordshire, GB
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See what reviewers are saying
Still waiting for my Xmas jumper- had an email to say it was ready for collection at my nominated store. When I arrived they said it wasn’t there. Shortly after I received a text msg to say it was re... See more
Company replied
The two ladies working in the Hereford store on 19th May 2026 were super friendly and gave me some great styling advice to coordinate the bree cardigan with a skirt bought in a different shop. The ad... See more
Company replied
I have always love shopping at fatface when my children where little it was fantastic. Dress I’ve bought for a recent holiday are all excellent value for money &. Fat face sale is our go too everytim... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit 16/17 The Old Market Shopping Centre, HR4 9HT, Hereford, Herefordshire, United Kingdom
- 01432 265404
4.8
Excellent
129 reviews
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Visited and purchased from Hereford…
Visited and purchased from Hereford store customer service from staff was excellent and goods purchased were high quality and a very good price ...would not hesitate to return here superb shopping experience
10 August 2022
Unprompted review
Reply from FatFace - HEREFORD 2
Good Afternoon Michael
I am so pleased to hear of your recent experience in our Hereford store. Please be assured that I will pass this onto the crew members involved for you.
EP
Lovely staff but not enough choice in…
Lovely staff but not enough choice in sizes or dresses gad to order onlinex
19 July 2022
Reply from FatFace - HEREFORD 2
Hello Lorraine
Thank you for leaving a review.
Thank you for your feedback regarding your recent visit to store. I am sorry to learn you were unable to purchase the size you wanted in store. I hope you have now received your online purchase and happy with the item.
Have a lovely day ! TG
Great service and quality products
Great service and quality products, ordering, payment and delivery excellent. Highly recommended, local store has very helpful and friendly staff with good product range
4 December 2021
Reply from FatFace - HEREFORD 2
Thank you for taking the time to give us a 5 star review Andrew :) CP
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