Some good sale offers. Just a shame as visited your Farnham branch again yesterday and asked if remaining sale goods were Subject to the extra 20%, but told that this extra offer had finished. Would... See more
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I ordered a pair of shorts online to be delivered to the Farnham branch of Fatface, as they were not available instore. I went to collect them and tried them on, they fitted perfectly but had a weave... See more
Company replied
I had a great customer service in Fatface Farnham. A guy and a girl ( I can’t remember their names 😁) made my shopping experience an enjoyable one. They will definitely be getting my money again!
Company replied
I visit the Farnham Fatface shop regularly when I am in town and ALWAYS find the staff friendly, helpful and always willing to go that extra mile to assist when and where they can. Recently, I needed... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
51 The Borough, GU9 7NW, Farnham, Surrey, United Kingdom
- 01252 714790
4.7
Excellent
134 reviews
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Great item as described
Great item as described. Collected from local store where the staff were very friendly
9 September 2026
Reply from FatFace - FARNHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Some good sale offers
Some good sale offers. Just a shame as visited your Farnham branch again yesterday and asked if remaining sale goods were Subject to the extra 20%, but told that this extra offer had finished.
Would have e spent more money if this was not the case, so you lose out because of this. Alan Penfold
7 September 2026
Reply from FatFace - FARNHAM
Thank you for your feedback. We're sorry to hear you were disappointed. We clearly advertise the start and end dates of our promotions, and unfortunately once an offer has reached its end date, we're unable to continue applying the discount.
Customer service was great!
29 August 2026
Reply from FatFace - FARNHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely clothes
Lovely clothes, easy ordering and friendly staff when I picked up at local store
28 August 2026
Reply from FatFace - FARNHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - FARNHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I had a great customer service in…
I had a great customer service in Fatface Farnham. A guy and a girl ( I can’t remember their names 😁) made my shopping experience an enjoyable one. They will definitely be getting my money again!
8 August 2026
Unprompted review
Reply from FatFace - FARNHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love fatface clothes and accessories
Love fatface clothes and accessories. Always good quality.
23 July 2026
Reply from FatFace - FARNHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
so efficient
when I collected my parcel from a local FatFace store, I was able to return it and purchase a replacement all at the same time...brilliant
22 July 2026
Reply from FatFace - FARNHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good very helpful service
14 July 2026
Reply from FatFace - FARNHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Nice product
Nice product, good quality fabric. good price (in sale), easy to collect from store.
11 July 2026
Reply from FatFace - FARNHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Nice quality cotton clothes.
Good quality clothes. Long length in Men’s T-shirts is good. Click &collect arrived on time.
15 July 2026
Reply from FatFace - FARNHAM
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Tropical flower shorts
I ordered a pair of shorts online to be delivered to the Farnham branch of Fatface, as they were not available instore. I went to collect them and tried them on, they fitted perfectly but had a weave fault on the back pocket. I wasn't sure what to do but the store manager contacted a couple of other stores - without success - then offered me a discount, which I accepted! I most probably would have returned the shorts if he hadn't been so helpful.
20 June 2026
Reply from FatFace - FARNHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Efficient and helpful
Efficient and helpful. Both online and in the store. Attractive clothing at good prices - and in petite. A real bonus. Well done.
18 June 2026
Reply from FatFace - FARNHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
New shorts long length the same as those 2 years ago. Thank you
Ordered some new shorts as need the long length not available in most stores and they appear and seem to be the same quality as the ones I already own :)
Delivered on time to a friendly local store.
25 May 2026
Reply from FatFace - FARNHAM
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
My £90 jacket was delivered to the…
My £90 jacket was delivered to the wrong shop. Still no sign of it. No communication other to tell me it was at wrong shop. I phoned and was told to be patient, !! Not good enough is it. Still no sign of my jacket, and rhe event I wanted to wear it to has been and gone. Very disappointed
23 May 2026
Reply from FatFace - FARNHAM
Hello Brian, thank you for your review. We are really sorry to hear that this has happened. A member of our team will be in touch shortly to help resolve this for you.
Thanks, LE
The staff in Farnham are always very…
The staff in Farnham are always very friendly and helpful
26 April 2026
Reply from FatFace - FARNHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very good customer service (online and in store) and very good quality clothes.
Although I’ve bought Fatface clothes for myself and as gifts, I hadn’t bought anything for my husband and wasn’t sure what size to order. I ordered two sizes, one was perfect and the other item I returned to store. The staff were very friendly and helpful, and the amount refunded was in my account two days later. Every item I’ve bought from FatFace has been good quality and washes very well.
If I had one request it would be that ‘tall’ options are available on women’s tops, as well as on a wider selection of men’s. The sleeves are quite often about two to three inches too short for me (I’m 5ft 8”). Even the tall option of the fleece I bought for my husband could do with an extra couple of inches on the body and sleeve length (he is 6ft 1”).
12 February 2026
Reply from FatFace - FARNHAM
Thank you so much for taking the time to share your experience - we really appreciate it! We’re delighted to hear that the team in store were so helpful and that your return was smooth. It’s also lovely to know your FatFace pieces have been washing and wearing well.
And thank you for the feedback on tall options - this is really valuable, and we’ll make sure it reaches our product teams. We’re always looking at ways to improve our fit range, so comments like yours make a real difference.
Thank you, LE
a pyjama top and pyjama bottoms
I ordered a pyjama top and pyjama bottoms as a Christmas gift on line as they were not available in store at the Farnham branch. I arranged for the items to be delivered to the store for me to pick up.
I was told they would arrive in plenty of time for Christmas but in event one item didn’t arrive. Luckily my good friend was not upset to receive the gift after Christmas so all was well.
She was very pleased with the items I’m pleased to say.
27 December 2025
Reply from FatFace - FARNHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fatface always first point of call!
Excellent speed of service and happy staff.
Jumper warm and good quality although not quite as good since the big guys took over.
2 January 2026
Reply from FatFace - FARNHAM
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Reply from FatFace - FARNHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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